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Home Based Alabama Power Jobs (NOW HIRING)

4pconsultinginc

GIS Technician1

Birmingham, AL · On-site

Verify data accuracy and ensure alignment with Alabama Power mapping standards. * Support engineering and field personnel by producing accurate GIS-based maps and reports. * Assist in data migration ...

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4pconsultinginc

Material Coordinator

Calera, AL · On-site

... Alabama Power's Power Delivery Distribution and overhead fiber make-ready work. This role will be based full-time at the General Services Complex in Calera, AL , with occasional visits to material ...

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Southern Company

Survey Specialist

Birmingham, AL · On-site

The home location of the successful candidate will be the successful candidate's location of residence. Relocation benefits are NOT available. About Us Alabama Power provides safe, reliable, and ...

Southern Company

Survey Specialist

Birmingham, AL

The home location of the successful candidate will be the successful candidate's location of residence. Relocation benefits are NOT available. Alabama Power provides safe, reliable, and affordable ...

Southern Company

Survey Specialist

Birmingham, AL

The home location of the successful candidate will be the successful candidate's location of residence. Relocation benefits are NOT available. Alabama Power provides safe, reliable, and affordable ...

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Home Based Alabama Power information

What are the main responsibilities and expectations for a Home Based Alabama Power representative?

As a Home Based Alabama Power representative, your primary responsibilities include assisting customers with account inquiries, billing issues, and service requests through phone, email, or chat. You are expected to provide excellent customer service, resolve complaints efficiently, and accurately document interactions in the company’s system. While working remotely, you’ll collaborate virtually with your team and supervisors, often participating in scheduled meetings or training sessions. This role requires strong communication skills, self-motivation, and the ability to work independently while meeting performance metrics. Adapting to evolving procedures and maintaining up-to-date knowledge of Alabama Power’s offerings are also important aspects of the job.

What are Home Based Alabama Power jobs?

Home Based Alabama Power jobs are remote positions offered by Alabama Power, allowing employees to work from their homes rather than reporting to a physical office. These roles can include customer service representatives, technical support, and certain administrative positions. Home-based jobs typically require reliable internet access, a quiet workspace, and the ability to work independently. They offer flexibility and convenience, making them attractive to those seeking work-life balance while contributing to Alabama Power’s operations.

What are the key skills and qualifications needed to thrive as a Home-Based Customer Service Representative for Alabama Power, and why are they important?

To thrive as a Home-Based Customer Service Representative for Alabama Power, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in basic computer applications are typically required. Excellent listening skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, a positive customer experience, and smooth remote operations.

What is the difference between Home Based Alabama Power vs Customer Service Representative?

AspectHome Based Alabama PowerCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or call center
Required CredentialsHigh school diploma, utility industry knowledgeHigh school diploma, communication skills
Industry UsageUtility company, customer supportCustomer support across industries
Job FocusTechnical support, billing, outage infoCustomer inquiries, issue resolution

Home Based Alabama Power roles typically involve remote customer support within the utility industry, requiring industry knowledge and technical skills. Customer Service Representatives also handle customer inquiries but may work in call centers or offices. The main difference lies in the remote work setup and industry-specific focus.

More about Home Based Alabama Power jobs
What cities are hiring for Home Based Alabama Power jobs? Cities with the most Home Based Alabama Power job openings:
What are the most commonly searched types of Alabama Power jobs? The most popular types of Alabama Power jobs are:
What states have the most Home Based Alabama Power jobs? States with the most job openings for Home Based Alabama Power jobs include:
What job categories do people searching Home Based Alabama Power jobs look for? The top searched job categories for Home Based Alabama Power jobs are:
Home Based Alabama Power jobs near you
Infographic showing various Home Based Alabama Power job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 1% Part Time, and 9% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution.
Plant Auxiliary- Greene County

Plant Auxiliary- Greene County

Southern Company

Forkland, AL

$24.36/hr

Full-time

Medical, Retirement

Posted 2 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Plant Auxiliary - Alabama Power Company (Greene County)

Plant Auxiliaries are the lifeblood of our generating plants. If you are looking for a hands-on opportunity that exposes you to a variety of tasks and duties each day this is the opportunity for you. This is an entry-level position that offers committed, hard-working employees the opportunity to progress in their career through several specialist tracks. We have many leaders who began their careers as Plant Auxiliaries. The homes and businesses in our community rely on the product you will help generate, as work you do on a day-to-day basis is fundamentally important to the communities we serve. If you'd like to work in a respected company that invests in developing its people, then we'd love to hear from you. Read on for more details on the duties you will be expected to perform.

This position accomplishes a wide variety of work, often physically demanding, throughout an entire shift. You must be able to lift and move heavy-duty electric, hydraulic, or pneumatic tools, equipment and materials while maintaining safe work practices. Good eye-hand-foot and motor coordination are necessary to climb stairs and ladders, to work at heights of over 100 feet, to reach, handle, grasp, to work foot controls, and to bend, kneel, crawl, stoop and stand for long periods of time. This position assists in the operation and maintenance of Alabama Power generating plants. Experience in a physically demanding work environment and ability to work with all types of tools is desired. Plant Auxiliaries work rotating shifts and must be available for overtime and call outs. Experience or knowledge of mechanics, electricity, shop machinery, welding, and piping work is desired.

  • 2+ years Secondary Education or Technical Degree (Industrial or Technical majors) preferred
  • 1-2 years of manual labor, construction, maintenance, electrical or working on heavy   equipment preferred
  • Ability to work in confined spaces
  • Ability to perform physically demanding activities while working in all types of temperature extremes; Job requires candidates to bend, kneel, crawl, stoop and stand for long periods of time
  • Operate all equipment and hand tools as needed
  • Knowledge of mechanics, electricity, shop machinery, welding and piping work is required, but experience is preferred
  • Must be at least 18 years of age - required
  • Possess a valid driver's license - required
  • Successfully pass both the POSS and the MASS Test - required
  • Rotating shifts are required
  • Must be available for overtime, call outs, weekends and holidays - required
  • Live within one hour of the plant or willing to relocate within one hour of the plant due to call out (No relocation assistance available) - required 

Alabama Power hires entry-level power plant workers at various plants around Alabama. Starting pay is approximately $24.36/hr + benefits with the opportunity for two raises a year given expected performance.

You will be invited to take the POSS/MASS assessment upon completing your application. You will receive two separate invites to test on both the POSS and MASS. Please schedule both tests at your earliest convenience (you will see a 3-week expiration on the test).

Practice test:

Log on to this website and follow the instruction below to access study materials for the Poss and the Mass test: EEI Practice Tests

Use the following information to log into the site to access the practice test:

  • Username: southern
  • Password: testing

Practice tests: POSS - Plant Operator & MASS - Power Plant Maintenance

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama. 

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

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