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Home Based Alabama Power Jobs (NOW HIRING)

Verify data accuracy and ensure alignment with Alabama Power mapping standards. * Support engineering and field personnel by producing accurate GIS-based maps and reports. * Assist in data migration ...

... Alabama Power's Power Delivery Distribution and overhead fiber make-ready work. This role will be based full-time at the General Services Complex in Calera, AL , with occasional visits to material ...

Input, processing, and maintenance of Alabama Power Distribution Lines and Equipment assets in an ... Flexible to work remotely (from home) as well. Remote work requires stable broadband Internet ...

... Alabama Power  Position Overview The Distribution Engineer is responsible for designing, planning, and managing electrical distribution systems that safely and reliably deliver power to homes ...

Contract- 3 Years Client- Alabama Power Position Overview We are seeking an experienced Cost ... Collaborate with project managers and stakeholders to adjust budgets based on scope changes

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Home Based Alabama Power information

What are the main responsibilities and expectations for a Home Based Alabama Power representative?

As a Home Based Alabama Power representative, your primary responsibilities include assisting customers with account inquiries, billing issues, and service requests through phone, email, or chat. You are expected to provide excellent customer service, resolve complaints efficiently, and accurately document interactions in the company’s system. While working remotely, you’ll collaborate virtually with your team and supervisors, often participating in scheduled meetings or training sessions. This role requires strong communication skills, self-motivation, and the ability to work independently while meeting performance metrics. Adapting to evolving procedures and maintaining up-to-date knowledge of Alabama Power’s offerings are also important aspects of the job.

What are Home Based Alabama Power jobs?

Home Based Alabama Power jobs are remote positions offered by Alabama Power, allowing employees to work from their homes rather than reporting to a physical office. These roles can include customer service representatives, technical support, and certain administrative positions. Home-based jobs typically require reliable internet access, a quiet workspace, and the ability to work independently. They offer flexibility and convenience, making them attractive to those seeking work-life balance while contributing to Alabama Power’s operations.

What are the key skills and qualifications needed to thrive as a Home-Based Customer Service Representative for Alabama Power, and why are they important?

To thrive as a Home-Based Customer Service Representative for Alabama Power, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and proficiency in basic computer applications are typically required. Excellent listening skills, patience, and the ability to remain calm under pressure set top performers apart in this role. These skills ensure efficient resolution of customer inquiries, a positive customer experience, and smooth remote operations.

What is the difference between Home Based Alabama Power vs Customer Service Representative?

AspectHome Based Alabama PowerCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or call center
Required CredentialsHigh school diploma, utility industry knowledgeHigh school diploma, communication skills
Industry UsageUtility company, customer supportCustomer support across industries
Job FocusTechnical support, billing, outage infoCustomer inquiries, issue resolution

Home Based Alabama Power roles typically involve remote customer support within the utility industry, requiring industry knowledge and technical skills. Customer Service Representatives also handle customer inquiries but may work in call centers or offices. The main difference lies in the remote work setup and industry-specific focus.

More about Home Based Alabama Power jobs
What cities are hiring for Home Based Alabama Power jobs? Cities with the most Home Based Alabama Power job openings:
What are the most commonly searched types of Alabama Power jobs? The most popular types of Alabama Power jobs are:
What states have the most Home Based Alabama Power jobs? States with the most job openings for Home Based Alabama Power jobs include:
What job categories do people searching Home Based Alabama Power jobs look for? The top searched job categories for Home Based Alabama Power jobs are:
Infographic showing various Home Based Alabama Power job openings in the United States as of June 2026, with employment types broken down into 9% As Needed, 9% Full Time, 11% Part Time, 2% Temporary, and 69% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.
Utility Assistant (Fleet Services Mechanic) - Multiple Alabama Locations

Utility Assistant (Fleet Services Mechanic) - Multiple Alabama Locations

Southern Company

Birmingham, AL • On-site

$17 - $21/hr

Full-time

Medical, Retirement

Posted yesterday


Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Utility Assistant - Fleet Services Mechanic

Note: Current and future vacancies potentially in Birmingham, Calera, Anniston, Dothan, Eufaula, Jasper, Mobile, Montgomery, and Tuscaloosa.

Fleet Mechanic Utility Assistants support in the maintenance of all light-duty and heavy-duty vehicles/equipment. This includes routine and preventive maintenance, light fabrication, and troubleshooting and systematic problem detection of hydraulic, electrical, mechanical, and A/C systems. Candidates must be available for overtime, call-out, weekends and holidays as needed. The work locations for non-traveling Utility Assistants would be at a garage across our six (6) Divisions. For traveling jobs, you would travel throughout the bottom two-thirds of the state, away from home Monday through Thursday each week.

Qualifications

         High School diploma with a 2-year Technical Degree in Automotive Technology highly desired

         ASE or welding certification preferred

         2 years of experience in automotive maintenance field

         Knowledge of light, medium and heavy-duty vehicles; Experience with hydraulics and diesel engines preferred

         Ability to perform physically demanding activities while working in all type of temperature extremes

         Job requires candidates to bend, kneel, crawl, stoop and stand for long periods of time

         Individuals also must demonstrate the ability and desire to work safely and display ethical behavior at all times

         Shifts: Non-traveling positions could work either day or evening shift/ Day shift 7am-3:30pm / Night shift 3pm-1:30am/ (must be available for overtime, call out, weekends and holidays as required) / Traveling positions work 10-hour shifts, Monday through Thursday

Requirements for employment as a FLEET MECHANIC UTILITY ASSISTANT include:

         Must be at least 18 years of age

         Possess a valid driver's license

         Ability to obtain and/or hold CDL license

         Available to work overtime, call out, weekends and holidays as required

Pay for a FLEET MECHANIC UTILITY ASSISTANT position is based on an hourly rate with possible overtime pay. Starting pay is depending upon experience and A.S.E certifications.

Alabama Power provides safe, reliable, and affordable electricity to 1.5 million customers across the lower two-thirds of Alabama. 

For more information, visit www.AlabamaPower.com and connect with the company on Facebook (Facebook.com/AlabamaPower), Twitter (Twitter.com/AlabamaPower), LinkedIn (Linkedin.com/company/alabama-power), and Instagram (Instagram.com/alabamapower).

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

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