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Help Samsung Technical Support Jobs in Raleigh, NC

L C Industries

Coordinator, Help Desk

Durham, NC · On-site

Customer service and technical support * Basic M365, Exchange, AD, AzureAD, Entra administration ... helpful. Why LCI? * Purpose-driven company driven by principles, not profit * Reach your highest ...

Motorola

Technical Service Manager

Raleigh, NC · Remote

$90K - $105K/yr

Connect with a career that matters, and help us build a safer future. Department Overview The ... Customer Support & Account Management * Develop a trusted advisor relationship with customer ...

US Tech Solutions

Support Analyst

Raleigh, NC · On-site

... Samsung IP cameras.Receiving, logging and fully documenting requests for support from help desk ... Communicating technical information to a variety of internal and external stakeholders both ...

Ontic

IT Helpdesk Support Technician

Creedmoor, NC · On-site

The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ... To be considered for the IT Helpdesk Support Technician opening, here's what you'll need to bring ...

Ontic

IT Helpdesk Support Technician

Creedmoor, NC

The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a ... To be considered for the IT Helpdesk Support Technician opening, here's what you'll need to bring ...

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. * Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA ...

TEKsystems

Help Desk Technician

Raleigh, NC · Remote

$20 - $30/hr

Help Desk Support * Technical Troubleshooting * ServiceNow * Customer Service * Ticket Management ... Qualifications * Demonstrated ability to independently resolve routine and non-routine hardware and ...

ARA

Tier 2 Cloud Support

Raleigh, NC · On-site

Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking ... S. and Canada provide a broad range of technical expertise in defense, civil, and health ...

NIOX

Product Support Technician

Morrisville, NC · On-site

The Product Support Technician shall as a Technical Lead help NIOX maintain the highest level of quality regarding the following main tasks: * Act as SME (Subject Matter Expert) on NIOX products

NIOX

Product Support Technician

Morrisville, NC

The Product Support Technician shall as a Technical Lead help NIOX maintain the highest level of quality regarding the following main tasks: * Act as SME (Subject Matter Expert) on NIOX products

Infojini Inc

Technical Analyst

Raleigh, NC · On-site

Provide Level 2 Help Desk Technical Leadership and support Receive, log and fully document requests for support from help desk, other service delivery staff and/or users; investigate problems and ...

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All JobsHelp Samsung Technical Support JobsHelp Samsung Technical Support Jobs in Raleigh, NC

Help Samsung Technical Support information

See Raleigh, NC salary details

$14

$25

$43

How much do help samsung technical support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for help samsung technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What is the difference between Help Samsung Technical Support vs Help Desk Technician?

AspectHelp Samsung Technical SupportHelp Desk Technician
CredentialsTypically requires technical certifications or product-specific trainingOften requires CompTIA A+ or similar certifications
Work EnvironmentCustomer service centers, technical support lines, online chatIT departments, corporate offices, remote support
Employer & IndustryElectronics manufacturers, tech companies, retailIT service providers, corporate IT departments
Common Search & ComparisonYesYes

Help Samsung Technical Support primarily focuses on assisting customers with Samsung products, requiring specialized product knowledge and certifications. Help Desk Technicians provide broader IT support across various hardware and software issues within organizations. While both roles involve troubleshooting and customer service, Samsung support is product-specific, whereas Help Desk Technicians handle general IT problems.

What are popular job titles related to Help Samsung Technical Support jobs in Raleigh, NC?

For Help Samsung Technical Support jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Help Samsung Technical Support jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Help Samsung Technical Support job openings:

Help Samsung Technical Support jobs near you

Coordinator, Help Desk

Durham, NC • On-site

L C Industries
Manufacturing • 201 - 500 employees
Learn more about L C Industriesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
  • EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
  • BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
  • SERVE: Many of our products are sold directly to the federal government. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
  • SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE
The Coordinator, Help Desk, provides Tier 1 and Tier 2 support for users across Base Supply Stores, Manufacturing Sites, Distribution Centers, and Off-Site users, ensuring timely resolution of technical issues and service requests.
LOCATION AND SCHEDULE
Durham, NC
Monday-Friday 7:00 AM - 3:30PM
Occasional On-call weekend support, Occasional before and after-hour support
KEY RESPONSIBILITIES
  • Providing Tier 1 and Tier 2 IT support and managing help desk tickets
  • Customer service and technical support
  • Basic M365, Exchange, AD, AzureAD, Entra administration
  • Remote management tools
  • Support and remote access for off-site users, distribution centers, manufacturing & base supply stores
  • Hardware deployment & troubleshooting
  • End-user support for Win10/Win11
  • Maintaining system documentation and activity logs
  • Performing Windows operating system and Microsoft software updates

Physical
  • Lift 50 pounds: printers, servers, PCs

QUALIFICATIONS
  • Associate degree preferred.
  • Five years related work experience.
  • Good phone skills required. Must be able to communicate with a variety of individuals (technical and non-technical)
  • Working knowledge of Enterprise Systems, hardware maintenance, networks, and knowledge of Axapta is extremely helpful.

Why LCI?
  • Purpose-driven company driven by principles, not profit
  • Reach your highest Potential: upward mobility, rewarded through hard work
  • Competitive salary and compensation
  • Basic Life Insurance at no cost to the employee
  • 401(k) with match and Surplus-Sharing Plans
  • Health, Dental, and Vision Insurance
  • Ten paid holidays annually
  • Paid Time Off (PTO)
  • On-site Health and Wellness program
  • Employee Assistance Program (EAP)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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