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Help Desk Associate Jobs in Milwaukee, WI (NOW HIRING)

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

... associate benefits and programs. Join our Festival Foods team as a Guest Services Clerk! Job Title ... Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ...

Compass Group

FRONT DESK CLERK

Milwaukee, WI · On-site

$18.25/hr

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

FRONT DESK CLERK

Milwaukee, WI · On-site

$18.25/hr

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

Festival Foods

Guest Service Desk Clerk

Kenosha, WI · On-site

$13.75 - $16.75/hr

As a Guest Service Desk Clerk at Festival Foods, your responsibilities will include: * Provide ... Festival Foods has an annual discretionary match to help our associates reach their savings goals.

RUSS DARROW GROUP

Automotive Desk Manager

Milwaukee, WI · On-site

As a Automotive Desk Manager, you will play a key role in mentoring Sales Associates, improving team performance, and helping customers through the buying process. The ideal candidate brings strong ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Kenosha, WI

$15.75 - $21/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Kenosha, WI · On-site

$15.75 - $21/hr

Join our team today and help provide the highest quality vision care for our patients. This role ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Milwaukee, WI

Help Desk Associate information

See Milwaukee, WI salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for help desk associate in Milwaukee, WI is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Milwaukee, WI? The most popular types of Help Desk jobs in Milwaukee, WI are:
What are popular job titles related to Help Desk Associate jobs in Milwaukee, WI? For Help Desk Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Milwaukee, WI look for? The top searched job categories for Help Desk Associate jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Help Desk Associate jobs? Cities near Milwaukee, WI with the most Help Desk Associate job openings:
Help Desk Associate jobs near you

Front Desk Agent

White Lodging Careers

Milwaukee, WI • On-site

$14 - $17.75/hr

Other

Retirement, PTO

Posted 23 days ago

Job description

Description
Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We are committed to operational excellence and delivering outstanding results across every aspect of the guest experience.
Success at White Lodging is built on accountability, performance, and execution. We set high standards, solve problems quickly, and work together to achieve exceptional outcomes for our guests, associates, and properties.
We are seeking a Front Desk Agent who is motivated by achieving goals, maintaining high performance standards, and contributing to the success of hotel operations. In this role, you will help ensure efficient front desk operations, accurate reservation management, and successful guest arrivals and departures while supporting the overall performance objectives of the hotel.
This is an excellent opportunity for individuals looking to build a career in hospitality operations, hotel management, and property leadership.
What You'll Do
  • Execute check-in and check-out procedures accurately and efficiently to support smooth hotel operations
  • Achieve high standards of front desk performance through accuracy, responsiveness, and attention to detail
  • Effectively manage reservations, room assignments, and guest account information to ensure operational efficiency
  • Resolve guest concerns promptly and decisively to achieve positive outcomes and minimize service disruptions
  • Maintain complete knowledge of hotel services, room inventory, rates, and amenities to support informed decision-making and operational success
  • Ensure all cash handling, credit processing, and accounting procedures are completed accurately and in accordance with established standards
  • Prioritize tasks effectively in a fast-paced environment to meet deadlines and operational objectives
  • Contribute to front desk productivity by maintaining organization, efficiency, and consistency throughout each shift
  • Support hotel performance by maintaining accurate records and protecting the security and confidentiality of guest and hotel information
  • Maintain lobby and entrance standards that support operational excellence and property presentation goals
  • Adapt quickly to changing business demands and operational priorities
  • Perform other duties as assigned
What You'll Bring
  • Strong communication skills and the ability to execute responsibilities with accuracy and professionalism
  • A results-oriented mindset with a focus on achieving high performance standards
  • Strong problem-solving skills and the ability to make effective decisions under pressure
  • The ability to manage multiple priorities and maintain productivity in a fast-paced environment
  • High attention to detail and commitment to accuracy
  • Personal accountability and a demonstrated ability to follow through on responsibilities
  • The ability to adapt quickly to changing operational needs and priorities
  • A commitment to continuous improvement and achieving performance goals
  • Previous hospitality experience is helpful but not required
  • Ability to stand and move at a fast pace for extended periods, with availability to work weekends, holidays, and varying shifts as business needs require
What You Can Look Forward To
  • DailyPay - get paid when you need it
  • Advanced scheduling with easy shift swapping via our app
  • Unlimited employee referral bonuses
  • 401(k) with company match
  • Paid time off (PTO) with rollover
  • Complimentary wellness tools
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and travel
  • Growth opportunities across multiple hotel properties in your market

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Apply