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Google It Help Desk Jobs in Milwaukee, WI (NOW HIRING)

Silgancontainers

Help Desk Intern

Brookfield, WI · On-site

$14.25 - $19/hr

Help Desk Intern located in Waukesha, WI This is an internship for those studying in the IT field with an interest in Help Desk Support. With the guidance of the Help Desk Supervisor, this position ...

ASSA ABLOY

IT Operations Engineer

Brookfield, WI · On-site

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

Assa Abloy

IT Operations Engineer

Brookfield, WI · On-site

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI · On-site

Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

Phoenix Lighting

IT SPECIALIST

Milwaukee, WI · On-site

Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

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How much do google it help desk jobs pay per hour?

As of May 27, 2026, the average hourly pay for google it help desk in Milwaukee, WI is $19.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.30 per hour, depending on experience, location, and employer.

What is a Google IT Help Desk job?

A Google IT Help Desk job involves providing technical support to users by troubleshooting hardware, software, and network issues. IT Help Desk specialists assist with system configurations, resolve technical problems, and ensure smooth IT operations. They may also help manage user accounts, security settings, and software installations. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in the Google It Help Desk position, and why are they important?

To thrive as a Google IT Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by certifications such as CompTIA A+, Google IT Support Professional Certificate, or equivalent experience. Familiarity with Google Workspace, ticketing systems like Jira or ServiceNow, and remote support tools is also essential. Excellent communication, problem-solving abilities, and a patient, customer-oriented attitude help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues and providing a positive support experience in a dynamic tech environment.

What are the typical daily responsibilities of someone in a Google IT Help Desk role?

In a Google IT Help Desk position, you can expect to spend your day troubleshooting technical issues, responding to user support tickets, and providing guidance on Google Workspace applications and general IT systems. Your tasks may include installing or configuring software, resolving connectivity problems, managing user accounts, and escalating complex issues to higher-level technicians when needed. You'll often communicate directly with end-users via email, chat, or phone, ensuring timely and effective solutions. This role provides valuable exposure to a wide variety of IT challenges and is an excellent foundation for further career growth in technical support and system administration.
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Google It Help Desk jobs near you

IT Help Desk Technician

The Panaro Group LLC

Pewaukee, WI • On-site

Full-time

Posted 3 days ago

Job description

Job Description
Position Summary:
Our Client is a Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Their business philosophy is to focus on serving the needs of our customers, with a value-added, professional and enthusiastic attitude. Under the direction of the IT Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department ensuring the Company's strategic goals and service needs are achieved.
Primary Responsibilities:
1. Installs and configures internal hardware components such as memory and disk in multi-user, PC's/servers in order to maintain or enhance system operation and capabilities.
2. Provides full user support for company's standard application software in order to meet user/company needs (including but not limited to helpdesk and virus software)
3. Purchase equipment including desktops, laptops, printers, tablets, peripherals, cell phones, VOIP telecommunication equipment and other accessories in accordance with company standards
4. Tests and evaluates software and hardware products in order to determine applicability and value to company operations.
5. Performs troubleshooting and fault isolation on MPLS network, PC's, Servers, LANs, WANs, wireless, VOIP, multi-functional devices, or related system components in simple configurations in order to maintain system availability
6. Support IT Manager as needed
Qualification Requirements:
• Commitment to legendary customer service
• Demonstrated time management, organizational skills, and problem solving skills
• Ability to manage multiple high priority initiatives in a fast-paced technical environment
• Enthusiastic, effective team player
• Knowledge of asset management
• Knowledge of complex multi-user network systems
• Knowledge of operating systems on PC's and servers
• Knowledge of complex software applications on PC's, servers, and networks
• Knowledge of proper computer system data security/backup procedures
• Knowledge of telephony systems, equipment and devices
• Ability to troubleshoot and solve complex technical computer problems
Knowledge of mobile technology and devices
Skill Set
Education and/or Experience: • Two-year technical degree or student currently pursuing degree/certification in Information Technology at a technical school or university required. • Understanding of network and infrastructure components and administration (such as, but not limited to): • Managed network services • Exchange • Windows Server • DNS Environment • VOIP • Backup systems (Unitrends) • 5 years experience in a helpdesk environment and operations are preferred.

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