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From Home Google It Help Desk Jobs in Milwaukee, WI

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$13

$24

$38

How much do from home google it help desk jobs pay per hour?

As of May 27, 2026, the average hourly pay for from home google it help desk in Milwaukee, WI is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.41 per hour, depending on experience, location, and employer.

What is the difference between From Home Google It Help Desk vs From Home Technical Support Specialist?

AspectFrom Home Google It Help DeskFrom Home Technical Support Specialist
CertificationsGoogle IT Support Professional Certificate, CompTIA A+CompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentRemote, customer service-focused, tech troubleshootingRemote, technical troubleshooting, product support
Industry UsageTech companies, customer support centersIT service providers, tech companies, software firms
Common Search IntentEntry-level IT support, beginner troubleshootingTechnical issue resolution, product-specific support

Both roles involve remote technical support, but the Google It Help Desk focuses on basic IT support and customer service, often requiring Google-specific certifications. The Technical Support Specialist may handle more complex technical issues and may require additional certifications. Understanding these differences helps job seekers find the right role based on their skills and career goals.

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From Home Google It Help Desk jobs near you

IT Help Desk Technician

The Panaro Group LLC

Pewaukee, WI • On-site

Full-time

Posted 3 days ago

Job description

Job Description
Position Summary:
Our Client is a Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Their business philosophy is to focus on serving the needs of our customers, with a value-added, professional and enthusiastic attitude. Under the direction of the IT Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department ensuring the Company's strategic goals and service needs are achieved.
Primary Responsibilities:
1. Installs and configures internal hardware components such as memory and disk in multi-user, PC's/servers in order to maintain or enhance system operation and capabilities.
2. Provides full user support for company's standard application software in order to meet user/company needs (including but not limited to helpdesk and virus software)
3. Purchase equipment including desktops, laptops, printers, tablets, peripherals, cell phones, VOIP telecommunication equipment and other accessories in accordance with company standards
4. Tests and evaluates software and hardware products in order to determine applicability and value to company operations.
5. Performs troubleshooting and fault isolation on MPLS network, PC's, Servers, LANs, WANs, wireless, VOIP, multi-functional devices, or related system components in simple configurations in order to maintain system availability
6. Support IT Manager as needed
Qualification Requirements:
• Commitment to legendary customer service
• Demonstrated time management, organizational skills, and problem solving skills
• Ability to manage multiple high priority initiatives in a fast-paced technical environment
• Enthusiastic, effective team player
• Knowledge of asset management
• Knowledge of complex multi-user network systems
• Knowledge of operating systems on PC's and servers
• Knowledge of complex software applications on PC's, servers, and networks
• Knowledge of proper computer system data security/backup procedures
• Knowledge of telephony systems, equipment and devices
• Ability to troubleshoot and solve complex technical computer problems
Knowledge of mobile technology and devices
Skill Set
Education and/or Experience: • Two-year technical degree or student currently pursuing degree/certification in Information Technology at a technical school or university required. • Understanding of network and infrastructure components and administration (such as, but not limited to): • Managed network services • Exchange • Windows Server • DNS Environment • VOIP • Backup systems (Unitrends) • 5 years experience in a helpdesk environment and operations are preferred.

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