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Freelance It Help Desk Jobs in Milwaukee, WI (NOW HIRING)

Help Desk Intern

Brookfield, WI · On-site

$14.25 - $19/hr

Help Desk Intern located in Waukesha, WI This is an internship for those studying in the IT field with an interest in Help Desk Support. With the guidance of the Help Desk Supervisor, this position ...

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

IT Operations Engineer Make an Impact Where Technology Meets People We're looking for a hands-on ... Own and manage incoming Help Desk requests (onsite & remote) * Troubleshoot and support desktops ...

The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

The IT Specialist is responsible for providing frontline technical support and maintaining a ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

Description The IT Specialist is responsible for providing frontline technical support and ... Document incidents, solutions, and processes in the help desk system. * Escalate complex issues as ...

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Freelance It Help Desk information

See Milwaukee, WI salary details

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$22

$33

How much do freelance it help desk jobs pay per hour?

As of May 27, 2026, the average hourly pay for freelance it help desk in Milwaukee, WI is $22.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.58 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in Milwaukee, WI? The most popular types of It Help Desk jobs in Milwaukee, WI are:
What are popular job titles related to Freelance It Help Desk jobs in Milwaukee, WI? For Freelance It Help Desk jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Freelance It Help Desk jobs in Milwaukee, WI look for? The top searched job categories for Freelance It Help Desk jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Freelance It Help Desk jobs? Cities near Milwaukee, WI with the most Freelance It Help Desk job openings:

IT Help Desk Technician

The Panaro Group LLC

Pewaukee, WI • On-site

Full-time

Posted 3 days ago


Job description

Job Description
Position Summary:
Our Client is a Midwest, Plains, and Mountain States leading wholesale distributor of Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) equipment, parts, and supplies. Their business philosophy is to focus on serving the needs of our customers, with a value-added, professional and enthusiastic attitude. Under the direction of the IT Manager, the Help Desk Technician will be responsible for providing support for multiple operational functions for the Information Technology Department ensuring the Company's strategic goals and service needs are achieved.
Primary Responsibilities:
1. Installs and configures internal hardware components such as memory and disk in multi-user, PC's/servers in order to maintain or enhance system operation and capabilities.
2. Provides full user support for company's standard application software in order to meet user/company needs (including but not limited to helpdesk and virus software)
3. Purchase equipment including desktops, laptops, printers, tablets, peripherals, cell phones, VOIP telecommunication equipment and other accessories in accordance with company standards
4. Tests and evaluates software and hardware products in order to determine applicability and value to company operations.
5. Performs troubleshooting and fault isolation on MPLS network, PC's, Servers, LANs, WANs, wireless, VOIP, multi-functional devices, or related system components in simple configurations in order to maintain system availability
6. Support IT Manager as needed
Qualification Requirements:
• Commitment to legendary customer service
• Demonstrated time management, organizational skills, and problem solving skills
• Ability to manage multiple high priority initiatives in a fast-paced technical environment
• Enthusiastic, effective team player
• Knowledge of asset management
• Knowledge of complex multi-user network systems
• Knowledge of operating systems on PC's and servers
• Knowledge of complex software applications on PC's, servers, and networks
• Knowledge of proper computer system data security/backup procedures
• Knowledge of telephony systems, equipment and devices
• Ability to troubleshoot and solve complex technical computer problems
Knowledge of mobile technology and devices
Skill Set
Education and/or Experience: • Two-year technical degree or student currently pursuing degree/certification in Information Technology at a technical school or university required. • Understanding of network and infrastructure components and administration (such as, but not limited to): • Managed network services • Exchange • Windows Server • DNS Environment • VOIP • Backup systems (Unitrends) • 5 years experience in a helpdesk environment and operations are preferred.