$14.25 - $19/hr
Full-time
Posted 7 days ago
Job description
Join a winning culture where achievements are recognized & celebrated; this is Silgan Containers.
Help Desk Intern located in Waukesha, WI
This is an internship for those studying in the IT field with an interest in Help Desk Support. With the guidance of the Help Desk Supervisor, this position will trouble-shoot first-level tickets,track hardware and software inventory, assist departments with reports, and train Silgan staff on new and existing software.
What we offer:
- An opportunity to put into practice what you have learned in the classroom.
- An opportunity to work with the industry leader in a stable, reliable, and environmentally conscious company.
- Be part of a great culture where you are a member of our family - achievements are recognized, acknowledged, and celebrated.
You will love it here if:
- You are passionate about IT and possess a strong desire to help people.
- You like avariety of work.
- You are analytical and process oriented.
We need you to have:
- Currently pursuing a two or four-year degree in Information Technology or related field
- Ability to work part-time or full-time during the summer and a minimum of 15 hours/weekduring the school year, ideally starting in mid-May.
- The student is in good standing with the school.
Who We Are:
- Silgan Containers is the largest provider of metal food packaging in the United States.
- Trusted by America's most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise.
- We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a IT Intern?
A: To succeed as an IT Intern, key technical skills include proficiency in programming languages such as Python, Java, or C++, as well as familiarity with operating systems, databases, and software development methodologies like Agile. Soft skills like effective communication, problem-solving, and teamwork are also crucial, as they enable interns to collaborate with colleagues, understand project requirements, and troubleshoot technical issues. By combining these technical and soft skills, IT Interns can gain hands-on experience, build a strong foundation for future careers, and develop the adaptability and critical thinking necessary to excel in the rapidly evolving IT industry.
Q: What is the career path for a IT Intern?
A: A typical career progression for an IT Intern involves transitioning from entry-level roles such as Help Desk Technician or Junior Network Administrator to mid-level positions like Network Engineer or Cybersecurity Specialist, and eventually to senior roles like IT Manager or Technical Lead. Throughout this journey, IT Interns can develop key skills in areas like programming languages, cloud computing, data analytics, and project management, as well as soft skills like communication and teamwork. With experience and continuous learning, IT professionals can pursue long-term career prospects in specialized fields like artificial intelligence, data science, or IT consulting, or move into leadership roles within their current organization.
