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Help Desk Associate Jobs in Milwaukee, WI (NOW HIRING)

Support Desk Technician

Milwaukee, WI · On-site

$19.75 - $26.50/hr

Position Summary: Support Desk Technicians are the ultimate troubleshooters, wielding their ... Qualifications Associate's degree (A.A.) or equivalent from an accredited two-year college ...

Associate's degree in IT or related field OR 2+ years of helpdesk support experience required * Experience with Active Directory, MDM systems, and networking protocols preferred * Must be able to ...

Helpdesk Technician

Mount Pleasant, WI · On-site

$19.25 - $26/hr

Associate's degree in IT or related field OR 2+ years of helpdesk support experience required * Experience with Active Directory, MDM systems, and networking protocols preferred * Must be able to ...

Front Desk Sales Associate

Delafield, WI · On-site

$12.75 - $16/hr

This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Front Desk Sales Associate is to assist ...

Front Desk Sales Associate

Delafield, WI · On-site

$12.75 - $16/hr

This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community! POSITION: The purpose of the Front Desk Sales Associate is to assist ...

Associate's or Bachelor's degree in Computer Science, MIS, or a related field or equivalent work experience. * Experience: Minimum 2 years of technical Help Desk or IT support experience . * Strong ...

Front Desk Supervisor

Milwaukee, WI · On-site

$16.75 - $21.75/hr

... associate onboarding, training, and cross-training - helping build a knowledgeable, confident front desk team that delivers consistently exceptional hotel guest service * Handle additional ...

Showing results 21-40

Help Desk Associate information

See Milwaukee, WI salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for help desk associate in Milwaukee, WI is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Milwaukee, WI?

The most popular types of Help Desk jobs in Milwaukee, WI are:

What are popular job titles related to Help Desk Associate jobs in Milwaukee, WI?

For Help Desk Associate jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Milwaukee, WI look for?

The top searched job categories for Help Desk Associate jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Help Desk Associate jobs?

Cities near Milwaukee, WI with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,888 per year, or $21.1 per hour.

Customer Care Desk Associate

Blain's Farm & Fleet

Grafton, WI • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago


Blain's Farm And Fleet rating

6.3

Company rating: 6.3 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

299th of 739 rated retailers


Job description

Company & Benefits Information
At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance.
As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!
  • Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.
  • All major Holidays & Birthday off
  • Advanced Leadership Training Programs: build the skills to grow your career
  • Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
  • Internal recognition programs that support an engaged workplace
  • 401(K) with company match

Compensation
  • Saturday & Sunday weekend premium pay $2.50/hr
  • Base pay up to $15.00/hr

The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information.
Job Duties
The Customer Care Desk Associate would run the store phone/switchboard and assist customers with returns, questions, complaints, and directions around the store, along with other assigned duties that would ensure that the customer has an efficient, pleasant shopping experience.
This can include, but is not limited to:
  • Scan returned goods and place into bins/shopping carts to return the goods to the department
  • Route mail/file paperwork
  • Issue Hunting and Fishing licenses
  • Cashier
  • Manage the incoming E-commerce customer orders and In-Store Pick Ups
  • Keep the Customer Service Desk clean and presentable to the customers
  • Help in other departments as assigned
  • Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures

Qualifications
  • Great communication skills
  • Prior Retail experience preferred
  • Able to work evenings when needed and at least every other weekend
  • Able to pass a background check

EEO Statement
Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

What Blain's Farm And Fleet employees say

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