ZipRecruiter

Log In

1

Help Desk Associate Jobs in Minnesota (NOW HIRING)

Unisys Corporation

Service Desk Agent

Hopkins, MN · On-site

$17.25 - $22.25/hr

High School Diploma or GED required May require technical certification or Associate Degree Generally, 1-2years' experience in area of responsibility Benefits Unisys offers an outstanding benefits ...

Planet Fitness

Front Desk Opener

White Bear Lake, MN · On-site

$14.25 - $18.25/hr

Handle all front desk related takes, info calls, checking members in, signing up new members ... Help maintain the neatness/cleanliness of the club Shift Expectations (4 8 hour shifts ) * 1 hour ...

Unisys Corporation

Service Desk Agent - Afterhours

Hopkins, MN · On-site

$17.25 - $22.25/hr

May require technical certification or Associate Degree * Generally, 1-2years' experience in area of responsibility * Working knowledge of data and voice network concepts * Languages: English and ...

Planet Fitness

Front Desk Part Time

White Bear Lake, MN · On-site

$14.25 - $18.25/hr

Handle all front desk related takes, info calls, checking members in, signing up new members ... Help maintain the neatness/cleanliness of the club Shift Expectations (4 8 hour shifts ) * 1 hour ...

Motel 6 Mankato

Guest Service Associate

Mankato, MN

$16 - $17/hr

The front desk associate's primary responsibilities are to assist customers before, during, and ... help from law enforcement * Investigating or analyzing out-of-balance situations and adjusting or ...

next page

Showing results 1-20

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Minnesota

Help Desk Associate information

See Minnesota salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for help desk associate in Minnesota is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Minnesota? The most popular types of Help Desk jobs in Minnesota are:
What are popular job titles related to Help Desk Associate jobs in Minnesota? For Help Desk Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Minnesota look for? The top searched job categories for Help Desk Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Help Desk Associate jobs? Cities in Minnesota with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Guest Service Associate Front Desk

Guest Service Associate Front Desk

European Wax Center

Rochester, MN

$15 - $22/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description

***This is a part-time position, offering 12-22 hours per week. Weekend availability is required.***

We seek a special person committed to delighting our guests and—of course—having fun while being awesome! We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment that empowers every associate to be their best self.

WHAT WE'RE LOOKING FOR

  • Part time positions available
  • Ability to work flexible days and hours, including mornings, evenings and weekends.
  • A positive, friendly, professional, and personable demeanor with strong communication skills.
  • Ability to work independently with limited supervision.

PERKS & BENEFITS

  • Health, Dental, and Vision for full-time associates
  • Paid time off
  • Paid training
  • Growth opportunities
  • Discounts on services and products
  • Opportunities for bonuses through sales contests
  • Referral bonuses

COMPENSATION

  • Earn between $15 to $22 per hour
  • Base Pay
  • Wax Pass Commission
  • Product Commission

THE DAY-TO-DAY

  • Assisting guests in the check in and check out process
  • Answering guest calls and text messages
  • Managing reservations (booking, rescheduling, canceling, etc.) in person and over the phone
  • Helping guests with any questions they may have and escalating to management when needed
  • Educating guests on our wax passes, rewards, and promotions
  • Completing downtime tasks to keep our center organized and clean
  • Completing opening, shift change, and closing tasks

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. Learn more at waxcenter.com.