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Part Time Help Desk Jobs in Minnesota (NOW HIRING)

Planet Fitness

Front Desk Part Time

White Bear Lake, MN · On-site

$14/hr

Handle all front desk related takes, info calls, checking members in, signing up new members ... Help maintain the neatness/cleanliness of the club Shift Expectations (4 8 hour shifts ) * 1 hour ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Minnesota

Part Time Help Desk information

See Minnesota salary details

$10

$20

$32

How much do part time help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for part time help desk in Minnesota is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.60 per hour, depending on experience, location, and employer.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What are the most commonly searched types of Help Desk jobs in Minnesota?

The most popular types of Help Desk jobs in Minnesota are:

What cities in Minnesota are hiring for Part Time Help Desk jobs?

Cities in Minnesota with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,463 per year, or $20.4 per hour.

Technology Help Desk Secretary

North Branch Area Public Schools

North Branch, MN • On-site

$19 - $25.50/hr

Part-time

Posted 3 days ago

New

Job description

Position Type:
Secretarial/Clerical/Technology Help Desk Secretary
Date Posted:
8/21/2026
Location:
North Branch Area High School
Date Available:
26-27 School Year
Closing Date:
Open Until Filled
Join a growing, student-centered learning community to inspire dreams, build integrity, and instill hope in the leaders of tomorrow with North Branch Area Public Schools!
The North Branch Area High School Technology Departments is looking for a Technology Help Desk Secretary. This is a 12 month, part-time position.
1. POSITION OVERVIEW & PURPOSE
The Technology Help Desk Secretary provides primary Tier 1 troubleshooting, phone support, user account
administration, and technology help desk dispatching for staff and students across North Branch Area Public
Schools. Reporting to the Director of Technology, this position manages the district help desk tickets, processes
department purchase orders, coordinates district technology inventory, assists with the configuration of digital
devices, and ensures clear communication between the technology team and end-users.
2. WHAT YOU WILL DO (KEY RESPONSIBILITIES)
Tier 1 Technology Help Desk Support (35%): Provide Tier 1 technical support for district staff via phone, remote
access, or face-to-face. Perform basic network administration, including password resets and permissions.
Resolve common hardware/software issues, dispatch escalated tickets, coordinate phone systems, and stage
digital devices for deployment.
Secretarial Support & E-Rate Reporting (30%): Provide general secretarial support to the Director and
department staff. Process purchase orders, monitor budget reports, handle shipping/receiving, and assist with
E-rate funding applications and reporting.
Software Application Support & Staff Training (20%): Assist staff with operating systems (ChromeOS, Windows,
Mac), student information systems (SIS), email, and learning management systems (LMS). Assist with training
new and existing staff on equipment and software, and maintain accurate hardware inventory records.
Digital Device Assets, Configuration & Computer Re-Imaging [10%]: Assist in setting up digital devices,
configuring user profiles, downloading software applications, and staging devices for staff or student
deployment. Assist technology specialists in re-imaging desktop and laptop computers. Assist Viking IT student
Chromebook repair program by performing initial triage, conducting basic hardware repairs, and coordinating warranty service for damaged devices. Maintain hardware inventory records for district technology assets,
including computers, printers, mobile devices, switches, and AV equipment.
Technical Problem Solving (5%): Assist district staff in identifying and developing technology solutions to meet
classroom and administrative needs.
3. PRIMARY POSITION OUTCOMES
Projects a positive, respectful attitude; delivers rapid Tier 1 support to minimize downtime; and maintains
accurate user accounts, device inventory, and E-rate compliance.
4. WHAT YOU BRING (QUALIFICATIONS & SKILLS)
Education; Experience: High School Diploma or equivalent required. Customer service/helpdesk experience
required. Computer training or secretarial experience preferred.
Licensure & Competencies: Entry-level technical certifications preferred. Requires strong troubleshooting,
multi-line phone communication, effective human relations, and software application proficiency.
5. WORKING CONDITIONS & PHYSICAL/MENTAL DEMANDS
• Decision-Making & Autonomy: Uses experience, past practice, and district tech procedures to resolve
problems independently; refers complex network/hardware issues to the Director or senior tech specialists.
• Physical Effort: Extended sitting and repetitive computer/phone operation; occasional stooping to reach file
drawers and lifting up to 25 lbs of paper, mail, or computer hardware.
• Working Environment: Standard professional office and helpdesk environment .
• Mental Effort: Requires excellent communication skills, analyzing technical data, multi-tasking under time
pressure, maintaining composure despite constant interruptions, and logically presenting technical information.
• Supervision Responsibilities: Does not supervise regular staff; may provide task direction to student workers
North Branch Area Public Schools is a growing district, enrolling approximately 2,700 students and is located 40 minutes north of the Twin Cities on Interstate 35.

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