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Help Desk Associate Jobs in Minnesota (NOW HIRING)

Vomela

Service Desk Analyst I

Saint Paul, MN · On-site

$50K - $60K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst I

Saint Paul, MN · On-site

$50K - $60K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst I

Saint Paul, MN · On-site

$50K - $60K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Orange theory

Fitness Desk Associate

Rochester, MN · On-site

$14.25/hr

Working at our front desk which includes answering phones and talking to members among other tasks ... Selling memberships to help the studio thrive * Following up on prospective clients * Handling ...

Orangetheory Fitness

Fitness Desk Associate

Rochester, MN · On-site

$14.25/hr

Working at our front desk which includes answering phones and talking to members among other tasks ... Selling memberships to help the studio thrive * Following up on prospective clients * Handling ...

Netrio

Service Desk Analyst 2

Golden Valley, MN · Hybrid

$65K - $75K/yr

... better help to serve each of them when the need arises. Customer service will be an important ... Associates or Technical degree in Computer Engineering or equivalent work experience. * 1-2 years ...

Netrio

Service Desk Analyst 2

Golden Valley, MN · On-site

$21.25 - $29/hr

... better help to serve each of them when the need arises. Customer service will be an important ... Associates or Technical degree in Computer Engineering or equivalent work experience. * 1-2 years ...

NATIONAL SPORTS CENTER FOUNDATION

Front Desk

Blaine, MN · On-site

$14.50 - $18.75/hr

Description Front desk staff play a key role in creating a fun, energetic and family environment at ... Knowledge of figure skating and hockey is helpful but not necessary

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Minnesota

Help Desk Associate information

See Minnesota salary details

$14

$21

$32

How much do help desk associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for help desk associate in Minnesota is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.56 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in Minnesota? The most popular types of Help Desk jobs in Minnesota are:
What are popular job titles related to Help Desk Associate jobs in Minnesota? For Help Desk Associate jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in Minnesota look for? The top searched job categories for Help Desk Associate jobs in Minnesota are:
What cities in Minnesota are hiring for Help Desk Associate jobs? Cities in Minnesota with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,729 per year, or $21 per hour.

Front Desk - Country Inn & Suites, Roseville

Sand Hospitality

Roseville, MN • On-site

$16/hr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Front Desk Associate - Country Inn & Suites (Roseville)
Join our team and be the friendly face that creates a great first impression! We're looking for upbeat, customer-focused individuals who enjoy helping guests and keeping things running smoothly at the front desk.
What You'll Do:
  • Welcome guests and handle check-in/check-out
  • Answer phones, take reservations, and assist with guest needs
  • Keep the lobby looking clean and inviting
  • Help create a smooth, positive guest experience

What We're Looking For:
  • Friendly, reliable, and team-oriented
  • Comfortable multitasking in a fast-paced environment
  • Basic computer skills
  • Customer service experience preferred (but we'll train the right person!)

Schedule & Pay:
  • Part-time
  • 3:00 p.m. - 11:00 p.m. shift
  • Starting at $16/hour

Perks:
Flexible scheduling, hotel discounts, bonus opportunities, PTO, 401(k), and benefits for eligible full-time associates
Background check and drug screen required.
E-Verify employer. EOE M/F/Vet/Disability.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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