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Healthcare Representative Jobs (NOW HIRING)

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

$10 - $15/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Gretna, LA

$14.75 - $18/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

RINCON FAMILY SERVICES

Care Representative

Chicago, IL · On-site

$17/hr

Care Representative Department: Mental Health Reports to: Site Manager Job Type: Full-Time, Hourly, Non-Exempt Job Location: Chicago, IL Hourly Rate: $17.00 Rincon - Building Spaces, Restoring ...

Rincon Family Services

Care Representative

Chicago, IL · On-site

$17/hr

Care Representative Department: Mental Health Reports to: Site Manager Job Type: Full-Time, Hourly, Non-Exempt Job Location: Chicago, IL Hourly Rate: $17.00 Rincon - Building Spaces, Restoring ...

Physicians East

Managed Care Representative I

Greenville, NC · On-site

$16.25 - $20/hr

A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality ... Managed Care Representatives are responsible for reviewing Request for Authorization forms and ...

Empress EMS

Patient Care Representative

Tarrytown, NY · On-site

$18/hr

Patient Care Representative - Valhalla, New York (Westchester Medical Center) Job Code: TY05047 Pay ... Familiarity with health insurance verifications, authorizations and medical terminology preferred.

VSI

Patient Care Representative

Reston, VA · On-site

VSI (formerly Virginia Spine Institute), the leading multidisciplinary spinal healthcare practice in the Washington D.C. metropolitan area, is seeking a Patient Care Representative to join our ...

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Healthcare Representative information

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How much do healthcare representative jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for healthcare representative in the United States is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Healthcare Representatives when interacting with patients and healthcare providers?

Healthcare Representatives often encounter challenges such as navigating complex healthcare regulations, addressing diverse patient needs, and maintaining clear communication between patients, providers, and insurance companies. Building trust and explaining healthcare processes in an accessible way can be demanding, especially when dealing with sensitive or urgent cases. Successful representatives rely on strong interpersonal skills, empathy, and up-to-date knowledge of healthcare policies to overcome these challenges and provide effective support.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides foundational experience in administrative tasks, patient interaction, and medical record management. It typically requires minimal formal education beyond a high school diploma and offers opportunities for skill development and advancement in healthcare settings.

What is a healthcare representative?

A healthcare representative is a professional who promotes medical products, such as pharmaceuticals or medical devices, to healthcare providers. They often have knowledge of the products they sell, strong communication skills, and may need to understand healthcare regulations and maintain relationships with clients in medical settings.

What is the difference between Healthcare Representative vs Medical Sales Representative?

AspectHealthcare RepresentativeMedical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma; often requires sales or healthcare certifications
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, pharmaceutical companies, healthcare conferences
Employer & IndustryHealthcare providers, hospitals, clinicsPharmaceutical companies, medical device firms
Primary FocusEducating healthcare providers about products/servicesPromoting and selling medical products to healthcare providers

Both roles involve interaction with healthcare professionals, but Healthcare Representatives focus on education and support within healthcare settings, while Medical Sales Representatives primarily focus on selling medical products and devices. Understanding these differences helps job seekers identify the right career path in the healthcare sales industry.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings, along with familiarity with medical terminology and computer systems, can improve job prospects. Some employers may also require certification in healthcare customer service or related areas.

What are the key skills and qualifications needed to thrive as a Healthcare Representative, and why are they important?

To thrive as a Healthcare Representative, you need a strong understanding of healthcare products or services, excellent communication skills, and often a bachelor's degree in a related field. Familiarity with CRM software, medical terminology, and sometimes certification in sales or healthcare is commonly required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build trust with clients and address their needs effectively. These skills are essential for delivering accurate information, fostering client relationships, and driving organizational success in a highly regulated industry.

What is the easiest healthcare job to get into?

Healthcare Representative roles are often among the easiest healthcare jobs to enter, typically requiring a high school diploma or equivalent and strong communication skills. These positions may involve customer service, insurance processing, or patient interaction and often do not require extensive medical training or certifications.
More about Healthcare Representative jobs
What cities are hiring for Healthcare Representative jobs? Cities with the most Healthcare Representative job openings:
What are the most commonly searched types of Healthcare Representative jobs? The most popular types of Healthcare Representative jobs are:
Who are the top companies hiring for Healthcare Representative jobs? The top employers for Healthcare Representative jobs are:
What states have the most Healthcare Representative jobs? States with the most job openings for Healthcare Representative jobs include:
What are popular job titles related to Healthcare Representative jobs? For Healthcare Representative jobs, the most frequently searched job titles are:
Healthcare Representative jobs near you
Infographic showing various Healthcare Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 67% Full Time, 13% Part Time, and 17% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,222 per year, or $19.3 per hour.
Customer Service Healthcare Representative

Customer Service Healthcare Representative

ibex

Washington, DC

$18.25 - $24.75/hr

Full-time

Medical

Posted 3 days ago

Job description

Overview

Jumpstart Your Career with Ibex!

Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the Role: 

As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. You will provide support via phone, email, and chat while ensuring compliance with HIPAA regulations and company policies.

We're looking for enthusiastic individuals with a can-do attitude. Even if you don't meet every qualification, we encourage you to apply. We value potential as much as experience.

Responsibilities

What You'll Do:

  • Provide guidance on provider networks, referrals and pre-authorizations.
  • Troubleshoot and resolve issues related to billing, payments and coverage.
  • Ensure compliance with HIPAA regulations when handling sensitive member information.
  • Collaborate with internal departments to resolve complex member concerns.
  • Maintain accurate records of customer interactions and resolutions in CRM systems.
  • Meet performance metrics such as response time, resolution rate and customer satisfaction scores.
  • Stay updated on policies, state regulations and healthcare industry changes.
Qualifications

What We're Looking For:

  • Previous customer service experience, preferably in healthcare or insurance.
  • Strong verbal and written communication skills.
  • Independent decision-making and problem-solving skills with the ability to remain calm under pressure.
  • Ability to handle high call/chat/email volumes effectively.
  • Proficiency in computer applications, including CRM and customer support platforms.
  • Ability to work flexible shifts, including weekends and holidays.

Requirements:

  • Must be 18 years or older
  • High school diploma or equivalent

Why Ibex?

  • Paid training
  • A culture that celebrates YOU
  • Opportunities for growth and advancement
  • A team that's got your back
Employment Type: FULL_TIME

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