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Healthcare Representative Jobs (NOW HIRING)

Atlantic Group

Customer Care Representative

Lenexa, KS · On-site

$17/hr

Join our healthcare client as a Customer Care Representative in Lenexa, KS. In this contract role, you will be responsible for delivering exceptional customer service through multiple communication ...

The Urgent Care

Patient Care Representative

Harvey, LA

$15.50 - $19.25/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

BANDANA

Patient Care Representative

Manhattan, NY · On-site

$18/hr

... healthcare since 2006 and has grown to become one of the leading multispecialty centers in ... Care Representative Associate Our surgery center is seeking an experienced Patient Care ...

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

Apply Early

The Urgent Care

Patient Care Representative

Gretna, LA · On-site

$10 - $15/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

$10 - $15/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

La Place, LA · On-site

$10 - $15/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

Apply Early

Autumn ABA

PR · On-site

Position Overview We are seeking a Puerto Rico-based Healthcare Representative / Behavioral Health Administrator to serve as our local point of contact during the licensing and contracting process ...

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The Urgent Care

Patient Care Representative

Gretna, LA

$14.75 - $18/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

La Place, LA · On-site

$15.50 - $19.25/hr

Communicate effectively with patients, providers, and other healthcare professionals * Provide ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

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All JobsHealthcare Representative Jobs

Healthcare Representative information

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$13

$19

$26

How much do healthcare representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for healthcare representative in the United States is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Healthcare Representatives when interacting with patients and healthcare providers?

Healthcare Representatives often encounter challenges such as navigating complex healthcare regulations, addressing diverse patient needs, and maintaining clear communication between patients, providers, and insurance companies. Building trust and explaining healthcare processes in an accessible way can be demanding, especially when dealing with sensitive or urgent cases. Successful representatives rely on strong interpersonal skills, empathy, and up-to-date knowledge of healthcare policies to overcome these challenges and provide effective support.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides foundational experience in administrative tasks, patient interaction, and medical record management. It typically requires minimal formal education beyond a high school diploma and offers opportunities for skill development and advancement in healthcare settings.

What is a healthcare representative?

A healthcare representative is a professional who promotes medical products, such as pharmaceuticals or medical devices, to healthcare providers. They often have knowledge of the products they sell, strong communication skills, and may need to understand healthcare regulations and maintain relationships with clients in medical settings.

What is the difference between Healthcare Representative vs Medical Sales Representative?

AspectHealthcare RepresentativeMedical Sales Representative
CredentialsHigh school diploma or equivalent; some roles may prefer healthcare certificationsHigh school diploma; often requires sales or healthcare certifications
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, pharmaceutical companies, healthcare conferences
Employer & IndustryHealthcare providers, hospitals, clinicsPharmaceutical companies, medical device firms
Primary FocusEducating healthcare providers about products/servicesPromoting and selling medical products to healthcare providers

Both roles involve interaction with healthcare professionals, but Healthcare Representatives focus on education and support within healthcare settings, while Medical Sales Representatives primarily focus on selling medical products and devices. Understanding these differences helps job seekers identify the right career path in the healthcare sales industry.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings, along with familiarity with medical terminology and computer systems, can improve job prospects. Some employers may also require certification in healthcare customer service or related areas.

What are the key skills and qualifications needed to thrive as a Healthcare Representative, and why are they important?

To thrive as a Healthcare Representative, you need a strong understanding of healthcare products or services, excellent communication skills, and often a bachelor's degree in a related field. Familiarity with CRM software, medical terminology, and sometimes certification in sales or healthcare is commonly required. Outstanding interpersonal skills, active listening, and problem-solving abilities help build trust with clients and address their needs effectively. These skills are essential for delivering accurate information, fostering client relationships, and driving organizational success in a highly regulated industry.

What is the easiest healthcare job to get into?

Healthcare Representative roles are often among the easiest healthcare jobs to enter, typically requiring a high school diploma or equivalent and strong communication skills. These positions may involve customer service, insurance processing, or patient interaction and often do not require extensive medical training or certifications.
More about Healthcare Representative jobs
What cities are hiring for Healthcare Representative jobs? Cities with the most Healthcare Representative job openings:
What are the most commonly searched types of Healthcare Representative jobs? The most popular types of Healthcare Representative jobs are:
Who are the top companies hiring for Healthcare Representative jobs? The top employers for Healthcare Representative jobs are:
What states have the most Healthcare Representative jobs? States with the most job openings for Healthcare Representative jobs include:
What are popular job titles related to Healthcare Representative jobs? For Healthcare Representative jobs, the most frequently searched job titles are:
Healthcare Representative jobs near you
Infographic showing various Healthcare Representative job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $40,222 per year, or $19.3 per hour.
Lead Patient Care Representative

Lead Patient Care Representative

Middleton Family Medicine

Danvers, MA • On-site

$24 - $32/hr

Other

Retirement, PTO

Posted 27 days ago

Job description

Lead Patient Care Representative
Position Summary
MFM Health is seeking an experienced and motivated Lead Patient Care Representative to provide leadership and daily operational support to our Patient Care Representative (PCR) team. This role serves as a key resource for Front Desk, Phone, Referral, and Prior Authorization staff while helping ensure efficient workflows, exceptional patient service, and compliance with organizational standards.
The Lead Patient Care Representative will work closely with the PCR Supervisor to support staff development, monitor departmental performance, assist with training and onboarding, and provide coverage across departments as needed. This position is ideal for an experienced healthcare administrative professional with strong leadership, communication, and organizational skills.
What We Offer:
  • Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance and a 401(k) plan with employer match
  • Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment.
Essential Duties and Responsibilities
Leadership & Team Support
  • Assist the PCR Supervisor in overseeing Front Desk, Phone, Referral, and Prior Authorization staff.
  • Provide leadership, guidance, coaching, and daily operational support to PCR team members.
  • Foster a positive, professional, and collaborative work environment.
  • Support employee development through training, mentoring, and ongoing education.
  • Assist with onboarding and orientation of new staff members.
  • Collaborate with the PCR Supervisor throughout the employee lifecycle, including recruitment, performance management, and employee relations.
Operations & Workflow Management
  • Perform all responsibilities of the Patient Care Representative role, including front desk operations, telephone support, referrals, and prior authorizations.
  • Monitor departmental metrics and productivity standards.
  • Review work assignments and completed work for quality, accuracy, and timeliness.
  • Assist in creating daily assignments and staff schedules to support operational needs.
  • Provide departmental coverage during staffing shortages, vacations, call-outs, and periods of high patient volume.
  • Identify workflow concerns and communicate recommendations for process improvement.
Performance & Compliance
  • Report performance, attendance, or behavioral concerns to the PCR Supervisor.
  • Participate in coaching conversations and corrective action discussions as appropriate.
  • Maintain knowledge of and enforce HIPAA regulations, confidentiality requirements, and patient privacy standards.
  • Ensure adherence to organizational policies, procedures, and customer service expectations.
Patient Experience
  • Promote a culture of exceptional customer service and patient-centered care.
  • Address patient concerns professionally and assist in resolving service-related issues.
  • Support efforts to improve patient satisfaction and overall patient experience.
Additional Responsibilities
  • Participate in department meetings and organizational initiatives.
  • Complete special projects and other duties as assigned.
Qualifications
Education
  • High School Diploma or equivalent required.
  • Additional coursework or certifications in healthcare administration are preferred.
Experience
  • Minimum of 3 years of experience in a medical office, healthcare administration, or patient services role required.
  • Previous experience in referrals, prior authorizations, scheduling, registration, or front desk operations strongly preferred.
  • Prior leadership, training, or supervisory experience preferred.
Required Knowledge, Skills, and Abilities
  • Strong leadership and team-building skills.
  • Excellent interpersonal, verbal, and written communication skills.
  • Exceptional customer service and patient relations abilities.
  • Strong organizational and time management skills with attention to detail.
  • Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
  • Knowledge of medical terminology, diagnoses, procedures, and health insurance plans.
  • Ability to navigate difficult employee conversations professionally and appropriately.
  • Strong critical thinking, problem-solving, and conflict resolution skills.
  • Proficiency with electronic medical records (EMR/EHR), Microsoft Office, and other healthcare software applications.
  • Ability to work independently while maintaining strong collaboration with leadership and team members.
  • Adaptable, reliable, and committed to continuous improvement.
Compensation: $24 to $32/hr; commensurate with experience.
About MFM Health
Our mission at MFM Health is to Make Lives Meaningfully Better. We are continually expanding our practice to provide quality, comprehensive, and compassionate care to patients on the North Shore and beyond. We are committed to hiring passionate individuals who are motivated to succeed in a collaborative, patient-centric culture. We pride ourselves on our commitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-site specialty teams and ancillary services.
At MFM Health, we offer excellent benefits, top-notch training, and a vibrant work environment. We believe in celebrating our employees' successes and regularly gather for company-wide parties and events to foster strong team connections. Join us as we continue to grow, investing in our people, programs, and technology to deliver legendary patient service and further our reputation as the provider, practice, and employer of choice!

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