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Saint Luke's Hospital of Kansas City

This position is responsible for performing clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care. The Information Associate s duties include but ...

Saint Luke's Hospital System

This position is responsible for performing clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care. The Information Associate s duties include but ...

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How much do health information associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for health information associate in the United States is $25.62, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Health Information Associate, and why are they important?

To thrive as a Health Information Associate, you need a solid understanding of medical terminology, health data management, and privacy regulations, typically supported by a degree or certification in health information technology. Familiarity with electronic health record (EHR) systems, coding software, and HIPAA compliance tools is essential. Attention to detail, confidentiality, and strong organizational skills set exceptional candidates apart. These competencies ensure accurate, secure management of patient data, which is crucial for effective healthcare delivery and regulatory compliance.

What are some common challenges Health Information Associates face when managing patient records, and how can they effectively address them?

Health Information Associates often encounter challenges such as maintaining data accuracy, ensuring patient confidentiality, and keeping up with evolving health information technologies. To address these, it's important to stay updated on compliance regulations like HIPAA, develop strong attention to detail, and regularly participate in training on electronic health record (EHR) systems. Collaborating closely with clinicians and IT staff can also help resolve discrepancies and improve the overall quality of health information management.

What does a Health Information Associate do?

A Health Information Associate is responsible for managing and organizing patients' health information, both in paper files and electronic systems. They ensure the accuracy, accessibility, and security of medical records according to privacy laws and healthcare regulations. Their duties often include data entry, verifying patient information, assisting with medical coding and billing, and supporting healthcare providers in accessing necessary records. These professionals play a crucial role in maintaining the integrity of patient data and supporting efficient healthcare delivery.
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Health Information Associate jobs near you
Infographic showing various Health Information Associate job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 23% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,299 per year, or $25.6 per hour.
Health Information Associate

Health Information Associate

White House Clinics

Richmond, KY • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients.
White House Clinics employees enjoy a competitive wage and robust benefit package including:
  • Employer Paid Health, Life amp; Disability Insurance
  • 4 Weeks of PTO
  • Retirement Plan with up to 4% employer match
  • 8 Paid Holidays
Many employees work alternative work schedules which allow them a day off during the week.
At White House Clinics, we believe in providing our employees with opportunity for both personal and professional growth in a challenging and rewarding work environment. We recognize the contributions that each person makes to the team and value each person’s input as we work to deliver outstanding patient care.

Health Information Associate

The HIM department is looking to hire an energetic and flexible staff member to join the hardworking team players already in the HIM department. The Health Information Associate works to provide medical information to the health care team, vital to providing quality patient care. This employee will assist with Care Coordinator duties (reporting and organizing patient data to highlight care gaps), Health Information SAssociate duties (the retrieval, distribution, scanning and posting of medical records and reports), and Referral Coordinator duties (scheduling all outside specialty and diagnostic appointments ordered by medical providers).

Health Information Associate Primary Duties

  • Distribute the daily records and reports to the appropriate providers within the clinic.
  • Scan all health care records and reports from outside facilities.
  • Post scanned documents into the appropriate categories within the correct patient’s electronic health record.
  • Abstract and enter data into the electronic health records.
  • Obtain immunization records, hospital records, and records as requested.
  • Complete all Release of Information requests for outside entities:
    • Requests for electronic records will be completed within 3 business days and paper record requests will be completed within 10 business days.
  • · Assists with other duties or in other departments as instructed by supervisor.

Referral Coordinator Primary Duties

  • Receive and accept tasks in inbox from providers.
  • Obtain preauthorization from insurance companies, if necessary.
  • Schedule specialty or diagnostic referrals with outside practices or hospitals within three business days.
  • Faxe orders and necessary medical records to the facility receiving the referral.
  • Document required referral appointment information in the referral template in NextGen.
  • Schedule STAT referrals within 24 hours of the time of the order.
  • Notify patient of appointment date, time, and location.
  • Follow up with orders that are faxed to facility to obtain an appointment date.
  • Maintain referral and diagnostic log by contacting offices to identify patient compliance and request records from appointment be sent to our office.
  • Ensure Diagnostic referral log is updated daily, and records are received within one week.
  • Ensure Specialty referral log is updated weekly, and records are received within four weeks.

Care Coordinator Primary Duties

  • Responsible for the comprehensive and accurate completion of the Care Coordinator Worksheets related to the proactive office encounter model of care.
  • Prior to a patient’s medical appointment, the Care Coordinator will:
    • Print a list of each day’s appointments for all assigned providers.
    • Add all appropriate Care Guidelines to the patient’s NextGen health record.
  • Using data mining and abstraction, accurately identify which health measures have been appropriately completed.
  • Identify which health measures are outstanding and necessitate completion on the Care Coordinator Worksheet based on guidelines set forth organizationally.
  • Provide the Care Coordinator Worksheet to the medical care team prior to the day’s visit.
  • Actively participate in medical care team huddles prior to the day’s appointments.
JOB REQUIREMENTS
Minimum Education: High School Diploma or GEDMinimum Work Experience: Minimum one year of experience in a health care setting preferred.
Qualifications
Successful applicants will be mature and well organized. Candidates should have knowledge of HIPAA regulations relating to PHI and release of PHI as well as working knowledge of computer basics including Microsoft Excel and Word programs. Candidate should possess ability to effectively communicate with a variety of colleagues. Successful applicants will have strong organization skills, attention to detail, ability to multitask, and meet deadlines.
ACCOUNTABILITY
Accountable to the Health Information Management Service Line Manager. From time to time, the employee may be directly accountable to the Chief Operating Officer for duties associated with special programs or assignments.
TYPICAL PHYSICAL DEMANDS
This position requires sitting, some bending, stooping and stretching. Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment are also required. Position requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Employees will be required lift papers or boxes up to 50 pounds occasionally.
TYPICAL WORKING CONDITIONS
Work is performed in office environment and involves frequent contact with staff and the public. Position may involve dealing with angry or upset people. Evening and/or weekend work is required. Work may be stressful at times.
TRAVEL REQUIREMENTS
Regular travel is not a requirement for this position. Employees may be requested to provide coverage for another clinic on occasion.
SALARY
Starting at $15.04
WORK HOURS
37.5 hours (Irregular work hours, some overtime possible at times.)

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