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Guest Relations Manager Jobs (NOW HIRING)

INFUSE WELLNESS LLC

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Guest Relations Manager

Spring, TX · On-site

Greet clients with warmth, professionalism, and discretion, ensuring a 5-star guest experience * Manage appointment scheduling, confirmations, and changes using spa software * Check clients in and ...

TEAM FX

Guest Relations Teammate

Hunt Valley, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

Team FX

Guest Relations Teammate

Hunt Valley, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Shrewsbury, PA · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

Team FX

Guest Relations Teammate

Cockeysville, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

New Freedom, PA · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

New Freedom, PA · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations

Fort Worth, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations

Fort Worth, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Prosper, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Bedford, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Bedford, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Prosper, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Prosper, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Arlington, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Arlington, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

TEAM FX

Guest Relations Teammate

Arlington, TX · On-site

The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...

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Guest Relations Manager information

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$23K

$54.8K

$83.5K

How much do guest relations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for guest relations manager in the United States is $54,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What does a guest relations manager do?

A Guest Relations Manager is responsible for ensuring that guests have a positive and memorable experience at a hotel, resort, or similar establishment. They handle guest inquiries, resolve complaints, and coordinate with other departments to meet guest needs. Their role often includes supervising front desk staff, managing VIP guests, and implementing service standards. By maintaining high levels of customer satisfaction, they help build the reputation and success of the business.

What does a guest relations manager do?

A guest relations manager works in the hospitality industry and ensures customer satisfaction in their company. They often work for hotels and resorts. As a guest relations manager, you train current and new employees, handle customer service complaints or issues, and perform other management and administrative duties. This career requires extensive experience in customer service in the hospitality industry. Some guest relations managers earn an associate or bachelor’s degree in hospitality. Additional qualifications are excellent communication, leadership, and management skills.

What are the key skills and qualifications needed to thrive as a guest relations manager?

To thrive as a Guest Relations Manager, you need expertise in hospitality management, customer service, and conflict resolution, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), booking platforms, and guest feedback tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help you exceed guest expectations and handle diverse situations. These skills and qualities are vital to ensuring guest satisfaction, maintaining a positive reputation, and driving repeat business in the hospitality industry.

What are some common challenges faced by guest relations managers and how can they be effectively addressed?

Guest Relations Managers often encounter challenges such as handling difficult guest complaints, managing high guest expectations, and maintaining service consistency during peak periods. Effectively addressing these challenges requires strong communication skills, quick problem-solving abilities, and a proactive approach to guest satisfaction. Building a supportive team environment and maintaining open channels of communication with other departments—like housekeeping, front desk, and food & beverage—are also crucial for ensuring seamless guest experiences and resolving issues promptly.

What is the difference between Guest Relations Manager vs Front Desk Agent?

AspectGuest Relations ManagerFront Desk Agent
ResponsibilitiesOversees guest experience, handles complaints, manages guest servicesChecks in/out guests, provides information, handles reservations
CredentialsHigh school diploma or equivalent; hospitality experience often preferredHigh school diploma; customer service skills
Work EnvironmentHotel lobby, guest areas, management officesFront desk, reception area
Industry UsageHotels, resorts, hospitality managementHotels, motels, hospitality industry

The Guest Relations Manager focuses on enhancing guest satisfaction and resolving issues, often overseeing staff and guest services. In contrast, the Front Desk Agent handles daily check-ins, reservations, and guest inquiries. Both roles require customer service skills and hospitality knowledge, but the manager position involves more oversight and strategic responsibilities.

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Guest Relations Manager jobs near you
Infographic showing various Guest Relations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,754 per year, or $26.3 per hour.

Guest Relations Manager

INFUSE WELLNESS LLC

Spring, TX • On-site

Part-time

Posted 7 days ago

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Job description

 

Location: Infuse Wellness 25329 Budde Road., Ste 101, Woodlands TX
Job Type:  Part-time
Reports To: Spa Manager / Office Manager

We are a premier luxury MedSpa seeking a polished, enthusiastic, and tech-savvy Receptionist & Social Media Coordinator to serve as the face and voice of our brand. This hybrid role combines front desk and client service duties with content creation and social media engagement. The ideal candidate is not only client-focused and detail-oriented but also passionate about beauty, aesthetics, and digital marketing.

Key Responsibilities:

Front Desk & Client Experience:

  • Greet clients with warmth, professionalism, and discretion, ensuring a 5-star guest experience
  • Manage appointment scheduling, confirmations, and changes using spa software
  • Check clients in and out, process payments, and ensure seamless flow of front desk operations
  • Offer clients refreshments, product recommendations, and answers to service-related questions
  • Maintain cleanliness and aesthetic appeal of reception, retail area, break room & restrooms.
  • Provide exceptional communication between clients and clinical/aesthetic staff
  • Handle intake forms, consents, SpaKinect virtual appointment and ensure HIPAA compliance
  • Upsell services, memberships, and skincare products tactfully and confidently
  • Assist in VIP or influencer client coordination if applicable
  • May administer cryotherapy, PEMF or HOCATT services when other staff are unavailable

Social Media & Digital Marketing:

  • Plan, create, and post engaging content across platforms (Instagram, TikTok, Facebook, etc.)
  • *Capture in-clinic photos/videos (before & after, behind-the-scenes, etc.)
  • Coordinate with providers to gather educational and promotional content
  • Respond to DMs and comments in a timely and brand-aligned manner
  • Assist with email campaigns, promotions, and events
  • Track engagement analytics and report performance to management
  • Stay current on aesthetic trends and competitor content

Qualifications:

  • High school diploma or equivalent; associate or bachelor's degree in marketing, communications, or aesthetics is a plus
  • 1–2 years of experience in a MedSpa, dermatology office, or luxury spa environment preferred
  • Strong understanding of aesthetic treatments (e.g., Botox, fillers, laser, facials)
  • Skilled in social media platforms, basic content creation, and brand messaging
  • Excellent communication, organization, and multitasking skills
  • Professional image and confident presence both in-person and online
  • Knowledge of Canva, basic photo/video editing apps, or marketing tools is a plus
  • Familiarity with booking software and POS systems (BLVD, Podium, Cherry, Alle, Care Credit, Slack App)

Work Environment & Schedule:

  • Elegant, modern MedSpa with a client-focused culture
  • May include evening or Saturday shifts depending on business needs
  • Must be comfortable filming content and being on camera occasionally

Compensation & Perks:

  • Competitive hourly wage + performance bonuses
  • Commission on product, package or membership sales
  • Discounts on treatments and retail products
  • Training and continued education in aesthetics, sales & marketing
  • Positive, supportive team culture