The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Manager - The Manner
$80K - $85K/yr
The Guest Relations Manager leads the hotel's service culture and Guest Relations function, ensuring that every guest interaction reflects The Manner luxury guest services standards, brand ...
Guest Relations Manager - The Manner
$80K - $85K/yr
The Guest Relations Manager leads the hotel's service culture and Guest Relations function, ensuring that every guest interaction reflects The Manner luxury guest services standards, brand ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
VIP Guest Relations Manager
Malibu, CA · On-site
Job Summary Reporting directly to the General Manager, the VIP Guest Relations Manager is responsible for incoming guest reservations and providing the highest level of guest service. The ideal ...
VIP Guest Relations Manager
Malibu, CA · On-site
Job Summary Reporting directly to the General Manager, the VIP Guest Relations Manager is responsible for incoming guest reservations and providing the highest level of guest service. The ideal ...
Guest Relations Teammate
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
New Freedom, PA · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
New Freedom, PA · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Teammate
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
A We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates ...
New
A We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates ...
New
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Guest Relations Manager information
See salary details
$23K - $28.5K
14% of jobs
$28.5K - $34K
10% of jobs
$34.8K is the 25th percentile. Wages below this are outliers.
$34K - $39.5K
12% of jobs
$39.5K - $45K
6% of jobs
$45K - $50.5K
7% of jobs
The median wage is $51.4K / yr.
$50.5K - $56K
6% of jobs
$56K - $61.5K
1% of jobs
$61.5K - $67K
9% of jobs
$72.2K is the 75th percentile. Wages above this are outliers.
$67K - $72.5K
11% of jobs
$72.5K - $78K
14% of jobs
$78K - $83.5K
11% of jobs
$23K
$54.8K
$83.5K
How much do guest relations manager jobs pay per year?
As of Jun 15, 2026, the average yearly pay for guest relations manager in the United States is $54,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $73,500.00 per year, depending on experience, location, and employer.
What is the difference between Guest Relations Manager vs Front Desk Agent?
| Aspect | Guest Relations Manager | Front Desk Agent |
|---|---|---|
| Responsibilities | Oversees guest experience, handles complaints, manages guest services | Checks in/out guests, provides information, handles reservations |
| Credentials | High school diploma or equivalent; hospitality experience often preferred | High school diploma; customer service skills |
| Work Environment | Hotel lobby, guest areas, management offices | Front desk, reception area |
| Industry Usage | Hotels, resorts, hospitality management | Hotels, motels, hospitality industry |
The Guest Relations Manager focuses on enhancing guest satisfaction and resolving issues, often overseeing staff and guest services. In contrast, the Front Desk Agent handles daily check-ins, reservations, and guest inquiries. Both roles require customer service skills and hospitality knowledge, but the manager position involves more oversight and strategic responsibilities.
What does a Guest Relations Manager do?
A Guest Relations Manager is responsible for ensuring that guests have a positive and memorable experience at a hotel, resort, or similar establishment. They handle guest inquiries, resolve complaints, and coordinate with other departments to meet guest needs. Their role often includes supervising front desk staff, managing VIP guests, and implementing service standards. By maintaining high levels of customer satisfaction, they help build the reputation and success of the business.
What are the key skills and qualifications needed to thrive as a Guest Relations Manager, and why are they important?
To thrive as a Guest Relations Manager, you need expertise in hospitality management, customer service, and conflict resolution, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), booking platforms, and guest feedback tools is typically required. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help you exceed guest expectations and handle diverse situations. These skills and qualities are vital to ensuring guest satisfaction, maintaining a positive reputation, and driving repeat business in the hospitality industry.
What Does a Guest Relations Manager Do?
A guest relations manager works in the hospitality industry and ensures customer satisfaction in their company. They often work for hotels and resorts. As a guest relations manager, you train current and new employees, handle customer service complaints or issues, and perform other management and administrative duties. This career requires extensive experience in customer service in the hospitality industry. Some guest relations managers earn an associate or bachelor’s degree in hospitality. Additional qualifications are excellent communication, leadership, and management skills.
What are some common challenges faced by Guest Relations Managers and how can they be effectively addressed?
Guest Relations Managers often encounter challenges such as handling difficult guest complaints, managing high guest expectations, and maintaining service consistency during peak periods. Effectively addressing these challenges requires strong communication skills, quick problem-solving abilities, and a proactive approach to guest satisfaction. Building a supportive team environment and maintaining open channels of communication with other departments—like housekeeping, front desk, and food & beverage—are also crucial for ensuring seamless guest experiences and resolving issues promptly.
More about Guest Relations Manager jobs
What cities are hiring for Guest Relations Manager jobs? Cities with the most Guest Relations Manager job openings:
What are the most commonly searched types of Guest Relations jobs? The most popular types of Guest Relations jobs are:
Who are the top companies hiring for Guest Relations Manager jobs? The top employers for Guest Relations Manager jobs are:
What states have the most Guest Relations Manager jobs? States with the most job openings for Guest Relations Manager jobs include:
What job categories do people searching Guest Relations Manager jobs look for? The top searched job categories for Guest Relations Manager jobs are:
Other
Posted 15 days ago
Job description
FX WELL - Who We Are
Our mission is simple and our passion is contagious! FX Well strives to positively impact people's lives through our digital wellness platform, engaging events, and design and management of fitness centers that truly drive lasting change in clients' well-being. Combining our years of experience in the health and fitness space with the latest wellness technologies, we provide a holistic approach and programs suited for a wide variety of audiences.
Position Summary:
The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest's experience.
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest's expectations.
Position is located at: Texas Health Fitness Center Dallas, TX
Requirements
Skills & Abilities:
Our mission is simple and our passion is contagious! FX Well strives to positively impact people's lives through our digital wellness platform, engaging events, and design and management of fitness centers that truly drive lasting change in clients' well-being. Combining our years of experience in the health and fitness space with the latest wellness technologies, we provide a holistic approach and programs suited for a wide variety of audiences.
Position Summary:
The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest's experience.
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest's expectations.
Position is located at: Texas Health Fitness Center Dallas, TX
Requirements
Skills & Abilities:
- Ability to work varying hours and days to meet business needs including weekends
- Ability to effectively communicate with guests and teammates
- Ability to handle multiple tasks simultaneously
- Strong interpersonal skills
- Ability to work in a fast paced environment
- Comply with dress code
- Ability to problem solve
- Ability to take responsibility for actions
- Preferred experience with CRM Software but not required
- Preferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required