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How much do goodwill management jobs pay per year?

As of Aug 27, 2026, the average yearly pay for goodwill management in the United States is $59,993.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is Goodwill Management?

Goodwill Management refers to the strategies and processes used by companies to maintain, enhance, and assess the value of goodwill on their balance sheets. Goodwill is an intangible asset that typically arises when a company acquires another business for more than the fair value of its identifiable assets and liabilities. Managing goodwill involves regular impairment testing, accurate accounting, and ensuring that the acquired business continues to perform as expected. Effective Goodwill Management is important because it can impact a company's financial statements and overall market value.

What are some common challenges faced by Goodwill Management professionals in overseeing donation operations?

Goodwill Management professionals often encounter challenges such as balancing efficient donation intake with quality control, managing fluctuating inventory levels, and ensuring compliance with safety and regulatory standards. They must also coordinate with retail and logistics teams to optimize the flow of goods from donors to sales floors while maintaining high standards of customer service. These managers frequently address staffing needs, training new team members, and fostering a positive workplace culture, all while meeting organizational goals for community impact and revenue generation.

What are the key skills and qualifications needed to thrive in Goodwill Management, and why are they important?

To thrive in Goodwill Management, you need experience in retail operations, staff supervision, and a background in nonprofit or business management, often supported by a relevant degree. Familiarity with point-of-sale (POS) systems, inventory management software, and safety compliance standards is important. Strong leadership, interpersonal communication, and problem-solving abilities help foster a positive work culture and ensure customer satisfaction. These skills are crucial for meeting sales goals, supporting community programs, and maintaining efficient, mission-driven operations.

What is the difference between Goodwill Management vs Retail Store Manager?

AspectGoodwill ManagementRetail Store Manager
Required CredentialsHigh school diploma or equivalent; experience in nonprofit or retail managementHigh school diploma or equivalent; experience in retail management
Work EnvironmentNonprofit thrift stores, community-focusedFor-profit retail stores, customer service-oriented
Employer & Industry UsageGoodwill Industries, nonprofit sectorVarious retail companies, for-profit sector
Common Search & ComparisonYesYes

Goodwill Management involves overseeing nonprofit thrift store operations, focusing on community service and fundraising. Retail Store Managers typically work in for-profit retail environments, managing sales, staff, and customer experience. While both roles require retail experience and similar credentials, Goodwill Managers emphasize nonprofit goals, whereas Retail Store Managers focus on profit and sales performance.

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What cities are hiring for Goodwill Management jobs?

Cities with the most Goodwill Management job openings:

What states have the most Goodwill Management jobs?

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What job categories do people searching Goodwill Management jobs look for?

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Goodwill Management jobs near you
Infographic showing various Goodwill Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $59,993 per year, or $28.8 per hour.

Senior Analytics Manager

Goodwill Industries of Middle GA and the CSRA

Macon, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Company Description

Goodwill Industries has embraced the philosophy of helping people with achieving "abundant living" since its founding in 1902 by the Rev. Edgar J. Helms, a Methodist minister. Today, Goodwill Industries is a $6 billion plus federation of 170 autonomous members world-wide.

In 1996, Goodwill Industries of Middle Georgia, Inc. expanded its territory into Augusta Georgia and Aiken, South Carolina, increasing the number of service counties to 35 to become Goodwill Industries of Middle Georgia and the Central Savannah River Area. There are three other Goodwill organizations headquartered in Georgia and two other agencies in South Carolina. Committed to building lives, families, and communities one career at a time, Goodwill Industries of Middle Georgia and the CSRA has built on its long tradition of quality job training programs, employment counseling, and job placement. In the last calendar year, the organization served over 20,799 unemployed or underemployed individuals with an estimated economic impact of $168.8 million.

Helms College

In July 2007 Helms College (www.helms.edu) was established in Macon by Goodwill Industries of Middle Georgia, Inc. (GIMG) with the sole focus of creating a post-secondary educational model for Goodwill Industries that provides skills training in the culinary arts, health services and other occupational areas that lead to meaningful middle-skills careers in the 21st century. Helms College opened a second campus in Augusta in the fall of 2012 with plans for additional campuses in Georgia and beyond. Licensed by the Georgia Nonpublic Postsecondary Education Commission (GNPEC) and accredited by Accrediting Council for Continuing Education and Training (ACCET), Helms College combines high-demand academic credentials and holistic student support services with experiential learning opportunities at Goodwill-owned business enterprises  (www.edgarshospitality.com), including Edgar's restaurants and full service catering and conference venues in Macon and Augusta. Goodwill's 2020 Strategic Plan anticipates expanding Helms College program offerings in Macon and Augusta, adding new satellite campuses in Aiken and Lake Oconee, plus partnering with other autonomous Goodwill organizations in the U.S. to establish additional branches of the only degree granting College affiliated with a Goodwill organization.

www.goodwillworks.org

www.helms.edu

 www.edgarshospitality.com

www.edgarsgrille.com

www.andersonconferencecenter.com

                                                                             EEO

                                                      Minority/Female/Disability/Veteran

Job Description

Senior Manager of Analytics

Goodwill Industries of Middle Georgia, Inc. (GIMG) seeks a Senior of Manager of Analytics for management of data needs of Goodwill Industries including data analysis, data extractions, reporting and tracking and database management at a growing $45 million charity that operates a career college (www.helms.edu) and numerous applied learning social enterprises (www.edgarshospitality.com).  Recommends appropriate data systems that lead to improved business performance and achievement of overall business goals.  The incumbent will:

  • Structure, manage, and extract data from multiple applications.  Organize data by applying statistical knowledge and data modeling in order to coherently summarize data for Goodwill management use in making decisions.  Provide Goodwill management with summarized and current data to be used in making the most appropriate and strategic decisions.
  • Leads data collection design and defines organizational and departmental KPIs. Work collaboratively with business partners to facilitate efficient effective ways to collect, maintain, and report information.
  • Establish metrics that ensure necessary processes are in place and being followed to capture required data and to provide reporting capabilities at an organizational, departmental and project level. Provide insight analysis, metric tracking and reporting.
  • Make recommendations to Goodwill management based upon data analysis. Use descriptive analytics to interpret past data and find trends.  Use predictive analytics to make a detailed forecast on business strategies of Goodwill Industries.
  • Manage, guide and build day-to-day analytics processes including activities such as data identification & collection, analytics design, marketing mix model development, implementation & maintenance, interpretation of findings, and coordination with stakeholders.
  • Lead data driven efforts in delivering improvements in decision-making and business strategies via advanced data analysis.
  • Continually broaden and strengthen knowledge of analytical methods, vendors and tools.
Qualifications

The successful candidate will possess a Bachelor's degree in computer science, statistics, and business intelligence (a graduate level degree in noted fields is preferred) long with the following competencies, knowledge and skills:

  • Minimum of 3 years of work experience in business/data analysis, information technology, or operations management required.
  • Admissions/Enrollment or Higher Ed experience highly valued.
  • Deep experience with database management preferred; strong MS Office skills required.
  • Experience in Google Analytics and related products. Crystal Reports preferred.
  • Experience using Salesforce or a similar CRM tool preferred.
  • Extensive experience querying and analyzing data using statistical software packages, Microsoft Office, in particular Excel, SAS, SPSS, STATS or Access. Crystal Reports preferred.
  • Experience with complex reporting and data modelling in Microsoft Excel and related products.
  • Experiences with SQL and database access.
  • Strong understanding of financial statements.
  • Strong project management, written communication, interpersonal and team skills are essential.
  • A self-starter mentality that possesses critical thinking capabilities, intellectual curiosity and creative problem solving skills.
  • Demonstrated ability to collaborate in a highly matrixed environment, influence without authority, stand out as a successful, objective and strategic thought partner.
  • Demonstrated ability to manage multiple responsibilities simultaneously in a fast- paced environment, to ask the right questions to conduct analysis and require little supervision and oversight.
  • Excellent teamwork skills with a service-oriented attitude.
  • Self-motivated to grow team and one's own skills.
  • Takes initiative, inquisitive, curious and a creative thinker.
  • Experience managing/supervising others
Additional Information

The Mission of Goodwill Industries

 Goodwill Industries has been helping people experience "abundant living" since its founding in 1902 by the Rev. Edgar J. Helms.  Today, Goodwill Industries is a $6 billion plus federation of 175 autonomous members world-wide. In 1996, Goodwill Industries of Middle Georgia, Inc. expanded its territory into Augusta, Georgia and Aiken, South Carolina, increasing the number of service counties to 35 to become Goodwill Industries of Middle Georgia and the Central Savannah River Area.  Goodwill Industries of Middle Georgia and the CSRA has been recognized with numerous international awards and is one of the fastest growing Goodwill organizations in the world. 

 Goodwill Industries of Middle Georgia's benefit package includes major medical, dental and vision insurance, a 100% company matched 401k plan, paid personal time off and paid holidays, as well as disability and life insurance coverage.

Applicants should be energized by Dr. Helms' vision to eliminate poverty and create new economic energy through middle-skills education and career development services.

Interested candidates should apply to: 

Laine P. Dreher

Vice President of Human Resources

Goodwill Industries of Middle Georgia, Inc 

www.goodwillworks.org

www.helms.edu

www.edgarshospitality.com

We build lives, families and communities, one career at a time by helping people discover their God given gifts through work, education, and career services.

EOE


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