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Goodwill Management Jobs in Virginia (NOW HIRING)

Goodwill of Greater Washington

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Goodwill - Retail Store Manager

Arlington, VA · On-site

$65K/yr

Process Management * Functional and Technical Skills Key responsibilities and Accountabilities: 1. Develops, coaches and trains all direct reports in the business unit. 2. Creates an atmosphere of ...

Goodwill

$47K/yr

Plays critical role in driving company culture change efforts and change management processes. * Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs ...

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Goodwill Management information

See Virginia salary details

$27.8K

$59.5K

$85.8K

How much do goodwill management jobs pay per year?

As of Aug 28, 2026, the average yearly pay for goodwill management in Virginia is $59,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $72,400.00 per year, depending on experience, location, and employer.

What is Goodwill Management?

Goodwill Management refers to the strategies and processes used by companies to maintain, enhance, and assess the value of goodwill on their balance sheets. Goodwill is an intangible asset that typically arises when a company acquires another business for more than the fair value of its identifiable assets and liabilities. Managing goodwill involves regular impairment testing, accurate accounting, and ensuring that the acquired business continues to perform as expected. Effective Goodwill Management is important because it can impact a company's financial statements and overall market value.

What are some common challenges faced by Goodwill Management professionals in overseeing donation operations?

Goodwill Management professionals often encounter challenges such as balancing efficient donation intake with quality control, managing fluctuating inventory levels, and ensuring compliance with safety and regulatory standards. They must also coordinate with retail and logistics teams to optimize the flow of goods from donors to sales floors while maintaining high standards of customer service. These managers frequently address staffing needs, training new team members, and fostering a positive workplace culture, all while meeting organizational goals for community impact and revenue generation.

What are the key skills and qualifications needed to thrive in Goodwill Management, and why are they important?

To thrive in Goodwill Management, you need experience in retail operations, staff supervision, and a background in nonprofit or business management, often supported by a relevant degree. Familiarity with point-of-sale (POS) systems, inventory management software, and safety compliance standards is important. Strong leadership, interpersonal communication, and problem-solving abilities help foster a positive work culture and ensure customer satisfaction. These skills are crucial for meeting sales goals, supporting community programs, and maintaining efficient, mission-driven operations.

What is the difference between Goodwill Management vs Retail Store Manager?

AspectGoodwill ManagementRetail Store Manager
Required CredentialsHigh school diploma or equivalent; experience in nonprofit or retail managementHigh school diploma or equivalent; experience in retail management
Work EnvironmentNonprofit thrift stores, community-focusedFor-profit retail stores, customer service-oriented
Employer & Industry UsageGoodwill Industries, nonprofit sectorVarious retail companies, for-profit sector
Common Search & ComparisonYesYes

Goodwill Management involves overseeing nonprofit thrift store operations, focusing on community service and fundraising. Retail Store Managers typically work in for-profit retail environments, managing sales, staff, and customer experience. While both roles require retail experience and similar credentials, Goodwill Managers emphasize nonprofit goals, whereas Retail Store Managers focus on profit and sales performance.

What are popular job titles related to Goodwill Management jobs in Virginia?

For Goodwill Management jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Goodwill Management jobs in Virginia look for?

The top searched job categories for Goodwill Management jobs in Virginia are:

Goodwill Management jobs near you
Infographic showing various Goodwill Management job openings in Virginia as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,478 per year, or $28.6 per hour.

Goodwill - Retail Store Manager

Arlington, VA • On-site

Goodwill of Greater Washington
Non-Profits • 1 - 5K employees
Learn more about Goodwill of Greater Washingtonexternal

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

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Job description


Exciting and diverse retail leadership opportunity in a dynamic work environment.  We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential.  You captain the ship!  Lead a team while improving your community.

Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits, individual and family medical, dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP).  403(b)/401(k) plan with match available after 1 year.  Bonus eligible.

Essential Competencies:
• Develops Direct Reports and Others
• Drives for Results
• Managing Diversity
• Customer Focus
• Building Effective Teams
• Process Management
• Functional and Technical Skills


Key responsibilities and Accountabilities:
1. Develops, coaches and trains all direct reports in the business unit.
2. Creates an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
3. Manages inventory levels of all merchandise lines and oversees quality of merchandise to the sales floor to optimize revenue generation.
4. Monitors and ensures a smooth and effective flow of donations adhering to all published standards, safety, security, and state laws.
5. Performs all requested bookkeeping, accounting and reporting requirements on a timely basis to include: monitoring time and attendance system and related policies and procedures; surveys; production reports and sales reports.
6. Maintains effective email, phone and face to face communication.
7. Understands competition in the trading area and is prepared to react to competitive situations.
8. Responsible for all presentation standards and merchandising standards on the sales floor.
9. Responsible for maintaining a safe environment for costumers & employees. Monitors safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
10. Complies with and enforces company policies, standards and values.
11. Participates in special projects, attends meetings.
12. Performs all other duties as assigned.

Supervisory Responsibility:
This position has supervisory responsibility for both retail and production staff, including assistant managers, team leads, and associates.

Required Qualifications:
1. Proven track record of successful leadership and good judgement, preferably in a retail or similar service oriented business or environment (e.g. military experience).
2. High school diploma or equivalent plus three to five years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
3. Ability to communicate clearly and effectively in English, both verbally and in writing.
4. Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
5. Must have a personal vehicle to use when making cash deposits from the store.
6. Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.
7. Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results.


Preferred Qualifications:
1. Bachelor’s degree in business or related field.
2. Previous experience working with the disabled and disadvantaged.
3. Fluency in a language other than English


Please click on the link below to directly apply to the company website.


https://careers-dcgoodwill.icims.com/jobs/5088/general-manager-arlington/job?mode=view

Company Description

Goodwill of Greater Washington is committed to building a community where people are empowered to achieve their fullest potential and RISE to their highest level of personal success.

At our organization, we pride ourselves on fostering a supportive and mission-driven culture that emphasizes inclusivity, respect, and professional growth. We value our team and are committed to providing the tools, resources, and leadership necessary to succeed.