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How much do future forwarding jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for future forwarding in the United States is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.08 per hour, depending on experience, location, and employer.

What are typical daily responsibilities in a Future Forwarding position?

In a Future Forwarding role, your typical day involves coordinating international shipments, managing transportation schedules, and ensuring all documentation complies with customs regulations. You’ll regularly communicate with carriers, clients, and customs brokers to track cargo and resolve any transit issues. Collaborating with internal teams and external partners is common, as is staying updated on changing regulations and optimizing transportation routes. These activities are crucial for maintaining timely deliveries, customer satisfaction, and cost-effective logistics operations.

What are the key skills and qualifications needed to thrive in the Future Forwarding position, and why are they important?

To thrive in a Future Forwarding role, you need strong logistics management skills, specialized knowledge of freight regulations, and relevant experience or certification in global supply chain operations. Familiarity with industry-standard tools such as freight management software, tracking systems, and customs documentation platforms is highly valuable. Attention to detail, problem-solving ability, and effective communication are key soft skills for success. These competencies ensure accurate, efficient shipment handling and seamless client service in a fast-paced forwarding environment.

What is a Future Forwarding job?

A Future Forwarding job typically involves managing and coordinating international logistics, freight forwarding, and supply chain operations. Professionals in this role ensure the efficient movement of goods across borders while handling customs regulations, documentation, and transportation logistics. They work closely with carriers, suppliers, and clients to optimize shipping processes and reduce costs. Strong communication, problem-solving, and organizational skills are essential for success in this field.

More about Future Forwarding jobs
What cities are hiring for Future Forwarding jobs? Cities with the most Future Forwarding job openings:
What are the most commonly searched types of Future Forwarding jobs? The most popular types of Future Forwarding jobs are:
What states have the most Future Forwarding jobs? States with the most job openings for Future Forwarding jobs include:
What job categories do people searching Future Forwarding jobs look for? The top searched job categories for Future Forwarding jobs are:
Future Forwarding jobs near you
Infographic showing various Future Forwarding job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 47% Full Time, 2% Part Time, 20% Temporary, 27% Nights, and 2% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,385 per year, or $20.9 per hour.

Freight Forwarding Operations and Customer Service Agent

DP World

Miami, FL • Hybrid

$14.75 - $19.75/hr

Full-time

Posted 14 days ago

DP World rating

5.2

Company rating: 5.2 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

336th of 345 rated logistics

Job description

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.

Location: Miami, FL

KEY ACCOUNTABILITIES 

  • Manage file creation and all services associated with freight forwarding and logistics
  • Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided
  • Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
  • Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files
  • Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
  • Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
  • Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
  • Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
  • Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • At least 3 years of relevant and recent experience in Freight Forwarding Operations and Customer Service
  • Graduate in any field

  • Freight Forwarding experience is mandatory

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in the United States without sponsorship now or in the future.

ABOUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. 

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

#LI-HE2 #LI-Hybrid

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