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How much do funeral home receptionist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for funeral home receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a funeral home receptionist?

A Funeral Home Receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and providing general administrative support at a funeral home. They assist grieving families by offering guidance and directing them to the appropriate staff. Additionally, they handle paperwork, maintain records, and ensure the funeral home operates smoothly and professionally. Compassion, discretion, and strong organizational skills are essential for this role.

What are the typical daily responsibilities of a funeral home receptionist?

A Funeral Home Receptionist typically greets and assists families and visitors, answers phone calls, schedules appointments, and manages correspondence. You may also handle administrative tasks such as maintaining records, processing payments, and coordinating with funeral directors and other staff. This position often requires multitasking in a calm and compassionate manner, especially when supporting grieving clients. Daily duties also include keeping the reception area tidy, providing information about services, and ensuring a respectful environment for all visitors.

What are the key skills and qualifications needed to thrive in the funeral home receptionist position, and why are they important?

To thrive as a Funeral Home Receptionist, you need excellent interpersonal and organizational skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with funeral management software, multi-line phone systems, and scheduling platforms is often required. Compassion, discretion, and the ability to remain calm under emotional circumstances are essential soft skills in this role. These qualities are crucial for ensuring seamless operations and providing sensitive, respectful support to grieving families.

How hard is it to get a job at a funeral home receptionist?

Securing a position as a funeral home receptionist typically requires good communication skills, a professional demeanor, and sometimes prior customer service experience. Many employers also prefer candidates who are comfortable working in a sensitive environment and may require a high school diploma or equivalent; some roles may also involve basic computer skills and familiarity with office software. The hiring process can vary but generally involves an interview and background check, with competition depending on location and job availability.
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Funeral Home Receptionist jobs near you
Infographic showing various Funeral Home Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Field Operations Support Assistant

Service Corporation International

Beverly Hills, FL

Full-time

Posted 5 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran’s Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family’s needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required 
  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality
Postal Code: 34465Category (Portal Searching): Administration and ClericalJob Location: US-FL - Beverly Hills

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

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