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How much do funeral home receptionist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for funeral home receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a funeral home receptionist?

A Funeral Home Receptionist is responsible for greeting visitors, answering phone calls, scheduling appointments, and providing general administrative support at a funeral home. They assist grieving families by offering guidance and directing them to the appropriate staff. Additionally, they handle paperwork, maintain records, and ensure the funeral home operates smoothly and professionally. Compassion, discretion, and strong organizational skills are essential for this role.

What are the typical daily responsibilities of a funeral home receptionist?

A Funeral Home Receptionist typically greets and assists families and visitors, answers phone calls, schedules appointments, and manages correspondence. You may also handle administrative tasks such as maintaining records, processing payments, and coordinating with funeral directors and other staff. This position often requires multitasking in a calm and compassionate manner, especially when supporting grieving clients. Daily duties also include keeping the reception area tidy, providing information about services, and ensuring a respectful environment for all visitors.

What are the key skills and qualifications needed to thrive in the funeral home receptionist position, and why are they important?

To thrive as a Funeral Home Receptionist, you need excellent interpersonal and organizational skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with funeral management software, multi-line phone systems, and scheduling platforms is often required. Compassion, discretion, and the ability to remain calm under emotional circumstances are essential soft skills in this role. These qualities are crucial for ensuring seamless operations and providing sensitive, respectful support to grieving families.

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Funeral Home Receptionist jobs near you
Infographic showing various Funeral Home Receptionist job openings in the United States as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Receptionist

Service Corporation International

Victorville, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.

JOB RESPONSIBILITIES

  • Schedules meetings
  • Makes travel arrangements
  • Plans events
  • Completes management expense reports
  • Responds to inquiries in writing and or verbally
  • Pulls monthly reports
  • Enters contract details into information system and maintains other related documents
  • Orders and checks memorial to ensure accuracy
  • Processes annual funeral home and cemetery license renewals
  • Codes and scans invoices
  • Processes accounts payable and other accounting support transactions
  • Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
  • Schedules call-in appointments for Sales
  • Files and maintains customer information
  • Maintains office and facility supplies as well as fax machines, copiers and network printers
  • Prepares daily schedules
  • Administers HR processes including new hire paperwork, background checks and bonus processing
  • Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
  • Trains others on policies, procedures and new company initiatives
  • Maintains a friendly attitude offering assistance and guidance to all persons entering the location

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent

Experience

  • 3 years of experience working in a customer-focused and fast-paced professional environment

Knowledge, Skills and Abilities

  • Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills
  • Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
  • Ability to handle confidential and sensitive information with discretion
  • Effective communication skills, both orally and in writing
  • High level of compassion and integrity
  • Ability to follow instructions and work with minimal supervision

Compensation:
Salary: $18.00/hr. - $20.00/hr.

Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 92392Category (Portal Searching): Administration and ClericalJob Location: US-CA - Victorville

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

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