ZipRecruiter

Log In

2

Full Time Help Desk Jobs (NOW HIRING)

Dohrn

Help Desk Analyst

Rock Island, IL

$22/hr

Dohrn is currently seeking a Full Time Help Desk Analyst at our corporate office in Rock Island, IL. Hours are Monday-Friday, 8:00am-5:00pm Pay is $22/Hour & up, based on experience Benefits: Health ...

Dohrn

Help Desk Analyst

Rock Island, IL · On-site

$22/hr

Dohrn is currently seeking a Full Time Help Desk Analyst at our corporate office in Rock Island, IL. Hours are Monday-Friday, 8:00am-5:00pm Pay is $22/Hour & up, based on experience Benefits: Health ...

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Technician Golden, CO 12+ Months NOTE: This is 100% on site, with 5-8hr days to start ... Please DO NOT submit a candidate that is not willing to be on-site full time. The purpose of this ...

MGM Healthcare Home Office

Help Desk Analyst

Saint Louis, MO · On-site

$19.25 - $26.25/hr

The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time ...

MGM Healthcare

Help Desk Analyst

Creve Coeur, MO · On-site

$19.25 - $26.25/hr

The Senior Help Desk Analyst will be responsible for front-line support, system access management ... Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time ...

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories: Staff & Administration The Help Desk Technician will provide software, hardware, and systems support to ...

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ · On-site

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50 ...

next page

Showing results 1-20

People also search for

All JobsFull Time Help Desk Jobs

Full Time Help Desk information

See salary details

$12

$23

$33

How much do full time help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Help Desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are some common challenges faced by Full Time Help Desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are full time help desk jobs?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.
What cities are hiring for Full Time Help Desk jobs? Cities with the most Full Time Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Full Time Help Desk jobs? States with the most job openings for Full Time Help Desk jobs include:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Analyst

Dohrn

Rock Island, IL

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. Our drivers are home daily! We offer competitive salary and a great benefit package in an exciting, rewarding industry.

Dohrn is currently seeking a Full Time Help Desk Analyst at our corporate office in Rock Island, IL.

Hours are Monday-Friday, 8:00am-5:00pm

Pay is $22/Hour & up, based on experience

Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more

Purpose:

To provide 1st level help desk support to end users. The primary function is to document and troubleshoot hardware and software support issues via phone and email and then escalate when necessary.


• Provide Tier 1 Help Desk technical support via phone, email, or ticketing system
• Troubleshoot and resolve hardware, software, operating system, and basic network issues
• Provide technical support to remote users connecting through Microsoft Remote Desktop Services
• Document, track, and monitor support issues to ensure a timely resolution or for escalation to next support tier
• Troubleshoot hardware and network issues
• Maintain user accounts and access in Microsoft Active Directory
• Assist customers with Dohrn Transfer's website
• Support drivers in the field on Samsara & Acordex applications running on Android tablets
• Perform other duties as needed


• High School completion or equivalent
• Valid Driver License
• Strong Interpersonal skills
• Excellent written and telephone communication and etiquette
• Familiarity with network troubleshooting
• Familiarity with computer hardware
• Working knowledge of Microsoft Windows operating systems
• Ability to use and support Microsoft Office suite of products
• Excellent attendance
• Problem solving and analytical ability is essential
• Displays a high level or effort and commitment to performing work; performs effectively within the organization structure, demonstrates trustworthiness and responsible behavior

Working Conditions/Physical Demands:

• Weekend and night hours occasionally required.
• Primarily sedentary work. Sedentary work involves sitting most of the time. May be occasionally required to exert up to 50 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• The general office environment is generally favorable. Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc.
• Visual Acuity including regular use of items including a computer screen or monitor.
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
• Talking and hearing required to communicate with and listen to others to share or receive information. May be occasionally exposed to noise including telephone, office machinery, and conversations of others.

Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.


Apply