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Full Time Help Desk Jobs in Virginia (NOW HIRING)

Geospatial And Cloud Analytics Inc

Help Desk Analyst

Quantico, VA · On-site

$42K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief ... Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We ...

Abacus Technology

Help Desk Technician

Quantico, VA · On-site

$21.50 - $29/hr

Help Desk Technician Job Locations US-VA-Quantico Job ID 2026-8649 Overview Abacus Technology is ... This is a full-time position. Responsibilities Serve as the primary point of contact for end users ...

Abacus Technology

Help Desk Technician

Quantico, VA · On-site

$21.50 - $29/hr

Help Desk Technician Job Locations US-VA-Quantico Job ID 2026-8649 Overview Abacus Technology is ... This is a full-time position. Responsibilities Serve as the primary point of contact for end users ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description If you are looking for an exciting career opportunity in the ... The Tier 1 Help Desk Specialist serves as the primary interface for users encountering basic ...

NVR Inc

Help Desk Technician

Reston, VA · On-site

$55K - $60K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Summary As a Help Desk Technician, you will work independently and with a highly collaborative team ... Full-Time

AXIS Management Group, LLC

Be Seen First

Help Desk Technician

Arlington, VA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time position is primarily located on-site in Arlington, Virginia, and provides desk-side ... The Help Desk Technician will support government-furnished end-user devices and approved technology ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Active Public Trust or higher Work Schedule: Full Time, Onsite, Monday - Friday Role Overview: The Tier 1 Help Desk Specialist serves as the primary interface for users encountering basic technical ...

Linchpin Solutions Inc

Help Desk Specialist

Quantico, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Active Public Trust or higher Work Schedule: Full Time, Onsite, Monday - Friday Role Overview: The Tier 1 Help Desk Specialist serves as the primary interface for users encountering basic technical ...

Abacus Technology

Help Desk Technician

Quantico, VA

$21.25 - $28.50/hr

This is a full-time position. * Serve as the primary point of contact for end users to provide ... help desk or technical support role. Must be certified at IAT Level II (Security+ or other ...

Abacus Technology

Help Desk Technician

Quantico, VA

$21.25 - $28.50/hr

This is a full-time position. Responsibilities * Serve as the primary point of contact for end ... Qualifications 5+ years experience in a help desk or technical support role. Must be certified at ...

SAIC

Help Desk Technician

Chantilly, VA

$120K - $160K/yr

Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI ... ORA_ON_SITE Description SAIC is seeking a Help Desk Technician to join our team of diverse ...

Nüvitek

Help Desk Support Specialist

Arlington, VA · On-site +1

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Support Specialist Department ... Delivery Employment Type: Full Time Location: Remote Reporting To: Parisa Compensation: $65,000 ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... Help Desk Tech with a specialization in Linux ... We offer flexible hours and are looking for both part-time and full-time associates. Typical hours ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... Help Desk Tech with a specialization in Linux ... We offer flexible hours and are looking for both part-time and full-time associates. Typical hours ...

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All JobsHelp Desk JobsFull Time Help Desk JobsFull Time Help Desk Jobs in Virginia

Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Virginia? The most popular types of Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Full Time Help Desk jobs? Cities in Virginia with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Help Desk Analyst

Geospatial And Cloud Analytics Inc

Quantico, VA • On-site

$42K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.
This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications.
Responsibilities:

- Provide technical support and troubleshooting assistance to end-users
- Initiate and resolves service request/problem incidents
- Install, configure, and maintain computer hardware and software
- Assist with the setup and maintenance of user accounts and permissions
- Works with system administrators and developers to ensure services/incidents are completed
- Document all support activities and resolutions in the ticketing system
- Follow standard operating procedures for incident management and escalation
- Provides an outstanding customer service experience in a variety of circumstances across all organizational levels
Requirements:

- Proven experience as a Help Desk Analyst or Customer Service Support
- Strong knowledge of Windows operating systems and desktop support
- Ability to diagnose and resolve hardware and software issues
- Excellent problem-solving skills and attention to detail
- Active Directory experience preferred
- DoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
- Inteirm Secret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
  • Competitive Compensation
  • Paid Time off includes 10 federal holidays and 15 additional days.
  • Bereavement Leave
  • Parental Leave
  • Company Paid STD and LTD
  • Life and AD&D Insurance
  • Medical, Prescription, Dental, and Vision Coverage
  • 401k Savings and company match
  • Employee referral program
If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!