ZipRecruiter

Log In

2

Full Time Help Desk Jobs (NOW HIRING)

Community Options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50 ...

Community options

Help Desk Analyst

Princeton, NJ

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50 ...

The Arc of Chemung-Schuyler

Help Desk Technician

Elmira, NY · On-site

$19 - $21.85/hr

Exciting opportunity for a Full Time Help Desk Technician at The Arc of Chemung-Schuyler in Elmira. Join our team and utilize your Help Desk or Internet Technology experience to provide exceptional ...

The Arc of Schuyler

Help Desk Technician

Elmira, NY

$19 - $21.85/hr

Exciting opportunity for a Full Time Help Desk Technician at The Arc of Chemung-Schuyler in Elmira. Join our team and utilize your Help Desk or Internet Technology experience to provide exceptional ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Ability to document technical issues and resolution of tickets via help desk ticketing system.

Mercantile Bank

Help Desk Technician

Troy, MI

$19 - $25.50/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

Mercantile Bank

Help Desk Technician

Troy, MI · On-site

$19 - $25.75/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

Mercantile Bank

Help Desk Technician

Troy, MI

$19 - $25.50/hr

Join Mercantile Bank as a Full Time Help Desk Technician and embark on an exciting career in the technology field! This is a unique opportunity for individuals eager to learn and grow, with a strong ...

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

next page

Showing results 1-20

All JobsFull Time Help Desk Jobs

Full Time Help Desk information

See salary details

$12

$23

$33

How much do full time help desk jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for full time help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are full time help desk jobs?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by Full Time Help Desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a Full Time Help Desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What cities are hiring for Full Time Help Desk jobs? Cities with the most Full Time Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Full Time Help Desk jobs? States with the most job openings for Full Time Help Desk jobs include:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 15% Full Time, 70% Part Time, 11% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Full Time Help Desk Support

Full Time Help Desk Support

EATON RAPIDS MEDICAL CENTER

Eaton Rapids, MI

$18.75 - $25.25/hr

Full-time

Posted 20 days ago

Job description

Description
  • Ensures proper installation and configuration of workstations and peripherals. Maintains workstation software including Microsoft OS, Microsoft Office administration as well as all desktop application software. Troubleshoots and resolves hardware/software issues related to workstations and peripheral devices.
  • Supports users on problems related to the hospital computer systems, such as user password and/or login issues, hardware problems, standard PC software, printer problems and basic networking issues as required.
  • Serves as the primary point of contact for Department Managers and ERMC Associates. Documents and monitors all Information Service Requests and changes as appropriate.
  • Responsible for the testing and implementation of system upgrades in both the Test and Live environments; problem research and resolution.
  • Provides coverage for routine Information Services functions including, but not limited to, daily updates, report processing; downloads and file transfers, month end and year end processing. Monitors daily back-up of computer system.
  • Maintain knowledge of current Desktop Operating Systems as well as Application Software. Provide assistance to all users regarding medical center licensed software programs.
  • Assists with implementation, administration, and maintenance of Windows Server operating systems in a highly available virtualized environment. Utilizes VMWare to support server and desktop virtualization.
  • Provides backup support for network administration and related servers. Assists System Administrator.
  • Create documentation of all Information Services department procedures.
  • Provides support for HCIS Clinical/Financial Applications as well as the Radiology PACS system. Monitors outstanding tasks. Assists in performing testing and implementation of systems upgrades and maintenance.
  • Provides exceptional customer service. May be requested to provide phone and/or call-in support off hours, weekends, or holidays as necessary. Perform other duties as assigned.

Requirements
Minimum of 2 years health care related systems experience preferred; associate's degree and/or related certifications. Demonstrate knowledge of Microsoft server and desktop operating systems as well as office software products. Experience with Meditech Applications, Office 365 and/or AMICAS PACS is a plus.

Apply