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Full Time Help Desk Jobs in Florida (NOW HIRING)

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture. Help Desk Technician Responsibilities

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture. Help Desk Technician Responsibilities ...

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... This is a full-time position offering a collaborative and dynamic work environment. If you are ...

Prescient Edge

Help Desk Lead

Doral, FL · On-site

Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required TS/SCI ...

SAIC

Help Desk Specialist

Homestead, FL

Site Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance ... ORA_ON_SITE Description SAIC has an immediate opening for a Help Desk Technician to support the ...

Booz Allen Hamilton

Help Desk Specialist

Doral, FL · On-site

$52K - $108K/yr

Help Desk Specialist The Opportunity: Are you a dedicated, adaptable professional passionate about ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Booz Allen Hamilton

Help Desk Lead

Doral, FL · On-site

$61K - $141K/yr

Help Desk Lead The Opportunity: Provide in-depth support and lead problem solving and ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

Bakerly LLC

Help Desk Technician

Coral Gables, FL

$19.25 - $25.75/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Job Type: Exempt/Salary Full-time. Hybrid in Miami, FL. Location: Miami, FL Benefits and Perks:

New

Bakerly Barn

Help Desk Technician

Coral Gables, FL · On-site

$19.25 - $25.75/hr

Job Type Full-time Description About our company: Bakerly, a happy family-owned company, is proud ... The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ...

Prescient Edge

Help Desk Representative

Doral, FL · On-site

$16.75 - $21.50/hr

Job Title Help Desk Representative Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required ...

Bakerly

Help Desk Technician

Miami, FL · On-site

$19.25 - $25.75/hr

The Help Desk Technician is Bakerly's entry point into the IT department, providing front-line ... Job Type: Exempt/Salary Full-time. Hybrid in Miami, FL. Location: Miami, FL Benefits and Perks:

New

Amatriot Group, LLC

Help Desk Technician

Tampa, FL · On-site

$50K - $53K/yr

Active Secret or higher [Required] Job Type: Full-Time Target Salary Range*: $50,000 - $53,000 ... Help Desk Technician to join the team at MacDill AFB in Tampa, Florida. This high-visibility ...

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Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

Is a full time help desk a stressful job?

A full-time help desk position can be stressful due to the need to quickly resolve technical issues and manage multiple user requests. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during high-demand periods or system outages.

What are the most commonly searched types of Help Desk jobs in Florida?

The most popular types of Help Desk jobs in Florida are:

What cities in Florida are hiring for Full Time Help Desk jobs?

Cities in Florida with the most Full Time Help Desk job openings:

Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Help Desk Technician

JST

Hurlburt Field, FL • On-site

$18.25 - $24.75/hr

Full-time

Re-posted 14 days ago

Job description

Overview
JST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support.
This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.
Help Desk Technician Responsibilities
  • Provide a total customer support service as a single point of contact for all issues relating to IT and IS services
  • Provide local and remote Technical Support Services for end user support
  • Maintain and return customers to normal IT Operations with the smallest possible impact
  • Provide support for IT Solutions software and hardware service requests and incidents
  • Resolve service desk tickets
  • Tier I aids support to the Proven IT Help Desk which is the first line of support for our customers
  • Tier I will communicate and work as a team with Tier II and Tier III to solve a customer's issues
  • Works with clients over the phone to investigate issues and provide solutions
  • Documents calls and resolutions to ensure continuity throughout the team
  • Be able to rotate schedules if needed.

Help Desk Technician Qualifications
  • Active DoD Secret clearance
  • CompTIA Security+ certification
  • Customer Service experience

About Joint Strategic Technologies (JST)
No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.
Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.
JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

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