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Help Desk Apprentice Jobs in Florida (NOW HIRING)

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

... help desk and user support, network and systems administration, incident response, and planned ... apprenticeships, and other Navy College Program opportunities. Specific options depend on the ...

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Help Desk Apprentice information

See Florida salary details

$9

$16

$23

How much do help desk apprentice jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for help desk apprentice in Florida is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Apprentice vs Help Desk Technician?

AspectHelp Desk ApprenticeHelp Desk Technician
Required CredentialsBasic IT certifications or on-the-job trainingCompTIA A+, relevant certifications often preferred
Work EnvironmentEntry-level, training-focused, often in support centers or IT departmentsMore experienced, handling complex user issues in similar environments
Employer & Industry UsageInternships, apprenticeships, entry-level roles in IT supportFull-time support roles across various industries

The main difference is that a Help Desk Apprentice is an entry-level position focused on learning and gaining experience, often requiring basic certifications. A Help Desk Technician is a more experienced role that handles complex technical issues, usually requiring relevant certifications and prior experience. Both roles are vital in IT support, but the apprentice position serves as a stepping stone to becoming a technician.

What are the key skills and qualifications needed to thrive as a Help Desk Apprentice, and why are they important?

A Help Desk Apprentice needs foundational knowledge of computer hardware, operating systems, and basic networking, often gained through coursework or entry-level IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong communication, problem-solving abilities, and patience help apprentices effectively assist users and learn quickly on the job. These skills and qualities are vital for delivering prompt technical support and building the experience necessary for a successful IT career.

How to get a help desk job with no degree?

To get a help desk apprentice position without a degree, focus on developing technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Certifications like CompTIA A+ can also improve your chances, and gaining hands-on experience through internships or volunteering can demonstrate your abilities to employers.

What are some common challenges faced by Help Desk Apprentices, and how can they be addressed?

Help Desk Apprentices often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical expertise. To address these challenges, it's helpful to develop strong organizational skills, proactively seek guidance from senior team members, and invest time in continuous learning. Building rapport with end-users and practicing clear communication also helps in resolving issues more efficiently and improving the overall support experience.

What are Help Desk Apprentices?

Help Desk Apprentices are entry-level IT professionals who assist users with technical issues related to computer systems, software, and hardware. They typically work under the supervision of experienced help desk staff while learning about troubleshooting, customer service, and IT operations. The role is designed to provide hands-on experience and foundational knowledge, preparing apprentices for more advanced positions in information technology. Help Desk Apprentices often interact with end users via phone, email, or chat to resolve common technical problems. This position is ideal for individuals starting their careers in IT who are eager to learn and develop practical skills.

What is the highest paid apprenticeship?

The highest paid apprenticeships are often in skilled trades such as electrical, plumbing, or construction, where apprentices can earn competitive wages that increase with experience. Some technical and engineering apprenticeships also offer high starting salaries, especially in industries like aerospace or information technology, where specialized skills and certifications are valued. Overall, wages vary by industry, location, and level of expertise.

What are the big 4 apprenticeships?

The big 4 apprenticeships typically refer to programs in accounting, engineering, information technology, and healthcare. For a Help Desk Apprentice, relevant apprenticeships often include IT support or cybersecurity, which provide hands-on experience with technical skills, certifications, and customer service in a workplace environment.

Is 27 too old for an apprenticeship?

Help Desk Apprenticeships are open to individuals of various ages, and 27 is not considered too old to start. Many apprenticeships value skills, motivation, and willingness to learn over age, and adult learners often bring valuable experience to the role.
What are the most commonly searched types of Help Desk jobs in Florida? The most popular types of Help Desk jobs in Florida are:
What cities in Florida are hiring for Help Desk Apprentice jobs? Cities in Florida with the most Help Desk Apprentice job openings:
Infographic showing various Help Desk Apprentice job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,339 per year, or $17 per hour.

Electrical/Low Voltage Apprentice with Security Clearance

MCS of Tampa, Inc

Panama City, FL โ€ข On-site

Other

Posted 8 days ago


Job description

MCS is hiring for a Electrical/Low Voltage Apprentice in Tyndall AFB, FL. This is a full-time, permanent position with benefits. The Electrical/Low Voltage Apprentice must demonstrate the ability to follow directions while being highly motivated.

The Electrical/Low Voltage Apprentice will require good communication skills and the ability to work well in a team setting. It is important that candidates keep abreast of industry trends and developments, as well as applicable Government regulations. Typical duties include: * Installing and terminating all Low Voltage cabling.

* Terminating, testing, and labeling end-user devices. Comm room build-out. * Utilizing industry standards and company-approved installation methods and techniques.

* Ensuring all work complies with applicable AHJ codes and industry standards. * Pulling fiber thru conduit, man/hand hole systems. * Installing conduits in trenches, hand/utility holes, and buildings.

* Digging, Trenching for cabling. * Maintaining open communication with direct superior ensuring that work quality, performance, and materials meet required schedules and expectations. Required: Educational Requirements: High School diploma or equivalent.

Formal training is preferred. Certification Requirements: Ability to obtain a Florida State JLA (Jessica Lunsford Act) Badge. Experience Requirements: * Must be able to read and interpret schematics, diagrams, and blueprints.

* Ability to use basic hand tools, power tools, etc. * Ability to read, speak and understand English. * Knowledge of "Safe" working practices (ex.

OSHA, Lock Out / Tag Out). * Must be willing to work a flexible schedule, including overtime if necessary. * Must be able to climb ladders.

* Must be able to lift 50 lbs. * Must have the ability to help crews pull Cat 6 and Fiber Optic cabling. * Must be able to work in and around confined spaces and follow all related safety operations for assigned tasks.

* Must possess own transportation, as most locations aren't accessible with public transportation. Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. MCS provides a broad range of Technology products and services organized in six core lines of business -Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications.

Fundamental Functions Work Environment * Work assignments may vary based on client requirements. * Work may be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).

* Work may be performed in the field. Outside work may include various environmental conditions including hot, dusty, cold, wet, icy, or windy climates. Schedule * Regular attendance following an established work schedule is mandatory.

* It is important to be able to work any shift/designated hours required. * You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work. * This position may require night and weekend work and could include travel to areas with varying field conditions.

Physical Requirements * May require climbing ladders, working at heights and in small, confined spaces such as under raised floors, inside closets, and server racks. * Must possess the capability to sit, stoop, kneel, or crouch for extended durations. Will be required to operate in noisy environments with temperatures higher or lower than standard office conditions.

Must be able to lift and move equipment weighing up to 50 pounds. * Sitting at desk. Phone use and PC/laptop.

May require lifting and carrying boxes of supplies or files. Extended periods of sitting while on PC/laptop or phone. Equipment and Machines * General office equipment includes but is not limited to PCs/laptops, telephones, copiers, servers, switches, routers, and other computer equipment that supports the network environment.

* General field equipment includes but is not limited to hand tools, power tools, ladders, aerial/motorized lifts, and test equipment. * This position may require the operation of motor vehicles as an essential job function. Candidates must possess a valid driver's license and a clean driving record.

The ability to operate company vehicles safely and responsibly is crucial. Employees may be subject to periodic motor vehicle record checks, and any discrepancies may impact eligibility for the position. MCS of Tampa assumes no liability for accidents, incidents, or violations that may occur while employees are operating motor vehicles for non-work-related purposes.

Safety is of utmost importance, and adherence to traffic laws and company policies governing the use of motor vehicles is mandatory. Travel * Travel requirements will vary. Not all positions require travel.

* A current passport is required for Overseas travel. Other Essential Functions * Employment is contingent upon obtaining and maintaining required certifications or licenses through the duration of the project or contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.

* Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize, and execute multiple tasks simultaneously. * Candidate must have the ability to communicate verbally and in writing to work effectively with various external customers including government, military, and contractor personnel at all levels.

* Candidate must be able to communicate effectively with individuals at all levels of the company. * For office environments, grooming and dress are typically business casual but are dependent on the client's standards. * For field environments, grooming and dress must not pose a safety hazard to yourself or employees working in the same general area.

MCS of Tampa employees must adhere to OSHA Standards. * The position for which you are applying for may require a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.

* To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. To request reasonable accommodation, you may contact MCS at 813-872-0217.

* MCS maintains a drug-free workplace and performs pre-employment substance abuse testing including background checks. Mission Critical Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to disability, veteran status, or any other protected class.

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