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Full Time Help Desk Jobs (NOW HIRING)

Regent University

Help Desk Technician

Virginia Beach, VA · On-site

$19 - $25.50/hr

Help Desk Technician Job no: 50000400 Work type: Full time Location: Virginia Beach Categories: Staff & Administration The Help Desk Technician will provide software, hardware, and systems support to ...

Williston

Help Desk Coordinator

Easthampton, MA · On-site

The Williston Northampton School, an independent coeducational boarding and day school located in Easthampton, MA, has a full-time calendar year opening for a Help Desk Coordinator in the School ...

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ · On-site

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50 ...

Union County College

Help Desk Specialist

Cranford, NJ · On-site

$51K - $56K/yr

Job Announcement Position Information Position Title Help Desk Specialist Campus All Department Information Technology Full-time, Part-time, Adjunct Full Time Exempt or Non-Exempt Non-Exempt Regular ...

Williston

Help Desk Coordinator

Easthampton, MA · On-site

$28 - $30/hr

The Williston Northampton School, an independent coeducational boarding and day school located in Easthampton, MA, has a full-time calendar year opening for a Help Desk Coordinator in the School ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical ...

Middleground It

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Benefits Eligible full-time employees receive a comprehensive benefits package, including medical ...

NVR, Inc.

Help Desk Technician

Reston, VA · On-site

$20.75 - $28/hr

NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At ... Comprehensive Health, Life, and Disability Insurance * 401(k) (Full-time employees are eligible to ...

Middleground Technologies

Help Desk II

Chicago, IL

$20.50 - $27.75/hr

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal ...

Arby's

Help Desk Tech

Omaha, NE · On-site

$52.50K/yr

Hiring Up to $52,500 a year Help Desk Support Technician Are you an Information Technology (IT) ... FULL_TIME

IGNITE

HELP DESK TECHNICIAN

Colorado Springs, CO · On-site

$70K - $110K/yr

Job Title HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree ...

Verdant Tcs

(Help Desk) - Level 2

Ada, MI · On-site

$19.50 - $26.50/hr

Help Desk Level 2 Overview Verdant TCSis a leading company inIT Managed Services and Managed ... Admin full time. * Willing to do project work during down time, racking network equipment, and ...

Addison Group

Help Desk Manager

Reston, VA · Hybrid

$115K - $120K/yr

Help Desk Manager Location: 4 days a week onsite in Reston Job Type: Full-Time | Exempt Salary: $115,000 - $120,000 / Year Benefits: This position is eligible for medical, dental, vision, and 401(k).

Whmc

Help Desk Technician II

Colfax, WA

$26 - $45.50/hr

The Help Desk Technician II provides intermediate technical support to ensure smooth Information ... Regular Full Time Shift: Day Shift (United States of America) Pay Range: $26.00 - $45.50 Actual pay ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

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How much do full time help desk jobs pay per hour?

As of May 29, 2026, the average hourly pay for full time help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Help Desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are some common challenges faced by Full Time Help Desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are full time help desk jobs?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.
What cities are hiring for Full Time Help Desk jobs? Cities with the most Full Time Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Full Time Help Desk jobs? States with the most job openings for Full Time Help Desk jobs include:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 66% Full Time, 30% Part Time, and 3% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Technician

Help Desk Technician

Regent University

Virginia Beach, VA • On-site

$19 - $25.50/hr

Full-time

Medical, Life, Retirement

Posted 15 days ago

Regent University rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

209th of 529 rated colleges and universities

Job description

Help Desk Technician
Job no: 50000400
Work type: Full time
Location: Virginia Beach
Categories: Staff & Administration
The Help Desk Technician will provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mails directed to the Help Desk. The position will also manage and track issues using the IT ticketing system.
Work Location: Virginia Beach, VA
Essential Functions:
  • Act as the initial point of contact for Regent University computer users. Respond to support calls and respond to e-mails/tickets regarding software, hardware, networking issues, etc. Escalate support incidents to the appropriate IT staff group when necessary
  • Answer phone calls and e-mails in a prompt, courteous manner. Log calls into the IT ticketing system
  • Work closely with other IT Departments to resolve issues effectively
  • Stay current with supported software and hardware
  • Promote efficiency and effectiveness improvements for the Help Desk
  • Maintain documentation of all Help Desk processes and procedures

Additional Responsibilities:
  • Participate in staff training and departmental meetings.
  • Assume other duties as assigned by supervisor.

Qualifications:
  • College-level training and/or bachelor's degree required
  • Previous customer service experience required (phone skills, data entry, and ability to discuss and probe technical issues while handling multiple calls).
  • Computer operations or support experience required.
  • Experience with Windows 10. Experience with a variety of major PC applications (including Microsoft Office) and the Internet required.
  • Experience with Apple Mac computers, multimedia systems, Microsoft Exchange, Microsoft Active Directory networks highly desired.
  • Experience with systems in a college or university environment desired.

Candidates must have:
  • Commitment to Regent's core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.
Benefits
Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.
Advertised: 14 May 2026 Eastern Daylight Time
Applications close: 30 Nov 2026 Eastern Standard Time
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