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Full Time Help Desk Jobs (NOW HIRING)

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture. Help Desk Technician Responsibilities

Garmin

Help Desk Analyst 1

Olathe, KS · On-site

$19.50 - $26.50/hr

Garmin is seeking a full-time Helpdesk Analyst 1 at their U.S. headquarters in the Greater Kansas ... Desk phones in a courteous and friendly manner • Research, resolve, and respond to questions ...

Williston

Help Desk Coordinator

Easthampton, MA

$28 - $30/hr

The Williston Northampton School, an independent coeducational boarding and day school located in Easthampton, MA, has a full-time calendar year opening for a Help Desk Coordinator in the School ...

Digital Consultants LLC

Help Desk SME

Dugway, UT · On-site

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... The company offers the following benefits to permanent, full-time employees: * Paid Time Off (PTO)

Community Options, Inc.

Help Desk Analyst

Phoenix, AZ · On-site

$50K/yr

We are now hiring a Full-Time Help Desk Analyst in Greater Phoenix, AZ . The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting Rate: $50 ...

Williston

Help Desk Coordinator

Easthampton, MA · On-site

... full-time calendar year opening for a Help Desk Coordinator in the Schools Technology Department. Monday through Friday and will include Class Saturdays. 40 hours per week, with occasional overtime ...

Digital Consultants, LLC

Help Desk SME

Dugway, UT · On-site

The Help Desk Supervisor provides advanced technical support and oversight of service desk ... The company offers the following benefits to permanent, full-time employees: * Paid Time Off (PTO)

Garmin International, Inc.

Help Desk Analyst 1

Olathe, KS · On-site

$19.75 - $27/hr

Overview We are seeking a full-time Helpdesk Analyst 1 at Garmin's U.S. headquarters in the Greater ... Answer Help Desk phones in a courteous and friendly manner * Research, resolve, and respond to ...

Williston

Help Desk Coordinator

Easthampton, MA · On-site

$28 - $30/hr

The Williston Northampton School, an independent coeducational boarding and day school located in Easthampton, MA, has a full-time calendar year opening for a Help Desk Coordinator in the School ...

E.L. Blake, Inc.

Help Desk Specialist

Clearfield, UT

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical ...

Middleground It

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player. In this IT help desk II opportunity, the ideal ...

E. L. Blake, Inc.

Help Desk Specialist

Clearfield, UT · On-site

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually About E.L. Blake Corporation E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small ...

Prescient Edge

Help Desk Lead

Doral, FL · On-site

Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel Security Clearance Required TS/SCI ...

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Full Time Help Desk information

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How much do full time help desk jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for full time help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are full time help desk jobs?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by Full Time Help Desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a Full Time Help Desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What cities are hiring for Full Time Help Desk jobs? Cities with the most Full Time Help Desk job openings:
What are the most commonly searched types of Help Desk jobs? The most popular types of Help Desk jobs are:
What states have the most Full Time Help Desk jobs? States with the most job openings for Full Time Help Desk jobs include:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 15% Full Time, 70% Part Time, 11% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Help Desk Lead

Help Desk Lead

BlueWater Federal Solutions

Montgomery, AL

Full-time

Posted 24 days ago

Job description

Overview

Bluewater Federal is looking for a Help Desk Lead to support the USAF at Maxwell AFB.

The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations.


Responsibilities
  • Manage Level I, II, and III help desk support for all BMx systems.
  • Oversee ticket intake, triage, escalation, and queue performance.
  • Monitor response-time compliance and operational support metrics.
  • Coordinate issue resolution with technical and functional teams.
  • Handle CAT I escalation procedures and outage communications.
  • Review recurring issues and help prioritize the backlog.
  • Support operational continuity during surge events and mission-critical incidents.

Qualifications
  • 7+ years in Help Desk management and experience in supporting enterprise operational systems.
  • Must have an active Secret clearance.
  • Experience in ITSM/ticketing systems, incident management, escalation coordination, operational reporting, help desk governance, and Agile sustainment integration.
  • ITIL Foundation and Security+ certs are preferred.

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

Qualifications:
  • 7+ years in Help Desk management and experience in supporting enterprise operational systems.
  • Must have an active Secret clearance.
  • Experience in ITSM/ticketing systems, incident management, escalation coordination, operational reporting, help desk governance, and Agile sustainment integration.
  • ITIL Foundation and Security+ certs are preferred.

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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