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    Infographic showing various job openings at Bluewater Federal Solutions in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Physical job distribution.

    Network Specialist - Customer Outreach

    BlueWater Federal Solutions

    Columbus, OH • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement

    Posted 19 days ago

    Job description

    Overview

    BlueWater Federal is seeking a Customer Service Specialist to support DISA operations in the Columbus, OH area.  The Customer Service Specialist will be responsible for initial customer interactions and follow through of service orders.


    Responsibilities
    • Initial customer interactions and follow through of service orders.
    • Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications service request.
    • Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
    • Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.

    Qualifications
    • Active Secret clearance or the ability to obtain one.
    • 2+ years of military experience in communications or a related technical field, 2+ years in an accredited technical training program with at least 1 year of experience in communications or a related field, or 2+ years of experience in communications or a related technical field.

    We offer a competitive health and wellness benefits package, including medical, dental, and vision coverage.  Our competitive compensation package includes generous 401k matching, employee stock purchase program, and life insurance options, and time off with pay. Salary range: 50-55K


    BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

    Qualifications:
    • Active Secret clearance or the ability to obtain one.
    • 2+ years of military experience in communications or a related technical field, 2+ years in an accredited technical training program with at least 1 year of experience in communications or a related field, or 2+ years of experience in communications or a related technical field.

    We offer a competitive health and wellness benefits package, including medical, dental, and vision coverage.  Our competitive compensation package includes generous 401k matching, employee stock purchase program, and life insurance options, and time off with pay. Salary range: 50-55K


    BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

    Education:UNAVAILABLEEmployment Type: FULL_TIME

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