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Full Time Help Desk Jobs in Mobile, AL (NOW HIRING)

PCH

Front Desk Clerk - Full-Time

Mobile, AL · On-site

$14 - $17.25/hr

... helpful recommendations. * Maintain up-to-date knowledge of groups or events in-house and current ... Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.

PCH

Front Desk Agent ( Full Time)

Point Clear, AL · On-site

$13.25 - $16.50/hr

As a Front Desk Agent , you will play a pivotal role in ensuring a seamless guest experience from ... offering helpful recommendations. • Reservation Management: Handle future and same-day ...

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Mobile, AL (100% Onsite) Duration: 3-Month Contract with Potential for Full-Time Conversion Join a ... Technician, or Help Desk professional looking to gain valuable enterprise experience while ...

A&R GROUP

Front Desk Supervisor

Orange Beach, AL · On-site

$14.75 - $19/hr

Position Type: Full-Time | Guest Services Leadership Start Date: As soon as you're ready to lead ... A people person through and through-you love helping guests and supporting your team * Detail ...

GULF SHORES HAMPTON INN

Front Desk Associate

Gulf Shores, AL · On-site

$12 - $15.25/hr

Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities ... High stress tolerance -- thrives in a high-pressure environment Job Type: Full Time Schedule: * 8 ...

GULF SHORES HAMPTON INN

Hotel Front Desk

Gulf Shores, AL · On-site

$12 - $15.25/hr

Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities ... High stress tolerance -- thrives in a high-pressure environment Job Type: Full Time Schedule: * 8 ...

HOLIDAY INN EXPRESS SPRINGHILL

Night Auditor

Mobile, AL

$12.25 - $16.50/hr

Front Desk Agent NIGHT AUDIT/AM SHIFT/PM SHIFT- Be the Friendly Face of Our Hotel! Job Type: Full-Time / Part-Time Compensation: Competitive hourly pay + bonuses + growth opportunities Love Helping ...

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Full Time Help Desk information

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How much do full time help desk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for full time help desk in Mobile, AL is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.77 per hour, depending on experience, location, and employer.

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

Is a full time help desk a stressful job?

A full-time help desk position can be stressful due to the need to quickly resolve technical issues and manage multiple user requests. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during high-demand periods or system outages.

What are the most commonly searched types of Help Desk jobs in Mobile, AL?

The most popular types of Help Desk jobs in Mobile, AL are:

Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Mobile, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,784 per year, or $23 per hour.

IT Help Desk Specialist - SSO Information Technology - USA Health Shared Services

USA Health

Mobile, AL

Full-time

Posted 5 days ago

USA Health rating

6.2

Company rating: 6.2 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

697th of 893 rated healthcare providers

Job description

Overview

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.


Responsibilities
  • Assists USA Health System user community by evaluating, troubleshooting, and resolving computer hardware/applications and software problems;
  • Investigates technical problems in all applications, network and PC support areas ans escalates unresolved matters to the appropriate resource;
  • Responds to end user queries by phone, email, or chat providing first level assistance and support;
  • Carries out troubleshooting to determine cause/correction of user problems with applications and PC software, hardware, and/or network by walking Customers through problem solving processes;
  • Assists in the education/training of end users and staff via phone, email or chat regrading first level of assistance and support;
  • Maintains appropriate documentation of incoming concerns and issues by properly escalating the unresolved matters with the designated ticketing system Defined by USA Health;
  • Recommends procedure modifications or improvements;
  • Ensures required documentation items are on help desk tickets;
  • Utilizes excellent customer service skills and exceeds end user expectations;
  • Follows up with end users for help desk level issues and ensures issues are resolved;
  • Supports IT events such as application go-lives;
  • Completes all mandatory department, educational and hospital requirements
  • Adheres to current Infection Control and Safety Standards
  • Regular and prompt attendance
  • Ability to work schedule as defined and overtime as required
  • Related duties as assigned

Additional Information

Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.


Qualifications
  • High School Diploma or equivalent and 2 years of related experience. Required
  • Successfully completed studies beyond the high school level may be substituted on a year-for-year basis for the required experience. Preferred
  • Associate's Degree with an IT focus and IT Help Desk experience and experience with electronic medical record (EMR) systems Preferred
  • Comparable combination of education and experience may substitute for the above requirements.

Equal Employment Opportunity/Affirmative Action Employer

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.

Qualifications:
  • High School Diploma or equivalent and 2 years of related experience. Required
  • Successfully completed studies beyond the high school level may be substituted on a year-for-year basis for the required experience. Preferred
  • Associate's Degree with an IT focus and IT Help Desk experience and experience with electronic medical record (EMR) systems Preferred
  • Comparable combination of education and experience may substitute for the above requirements.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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