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Full Time Help Desk Jobs in Kansas (NOW HIRING)

Seaboard Foods

Senior Service Desk Engineer

Merriam, KS · On-site

The Sr. Service Desk Engineer is a pivotal member of the IT support organization, responsible for ... SCHEDULE * 8:00AM-5:00PM-This is a full time on-site roll with after-hour and/or weekend work as ...

Genesis Health Clubs

Front Desk

Goddard, KS · On-site

$14 - $17.75/hr

Operations Manager Employee Type: Full Time/Part Time Job Summary: This position will be ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk Manager

Goddard, KS · On-site

$15 - $20/hr

Club Manager/Operations Manager Employee Type: Full Time Job Summary: This position will be ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

HR Partners

IT Generalist Supervisor

Topeka, KS

Director of Information Technology Classification: Full-Time, Exempt Hours: 8:00 am-5:00 pm, Monday ... Manage the help desk/desktop team. * Oversee Active Directory, user account provisioning, access ...

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Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Kansas? The most popular types of Help Desk jobs in Kansas are:
What cities in Kansas are hiring for Full Time Help Desk jobs? Cities in Kansas with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Senior Service Desk Engineer

Seaboard Foods

Merriam, KS • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Seaboard Foods rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

58th of 437 rated food and drinks producers

Job description

YOUR OPPORTUNITY
We have an exciting Sr. Service Desk Engineer opportunity in our Merriam office. The Sr. Service Desk Engineer is a pivotal member of the IT support organization, responsible for overseeing the maintenance and optimization of core Service Desk support applications and associated hardware. This role ensures the seamless operation of critical systems, supports the Service Desk Manager with essential reporting and metrics and leads cross-functional projects that require Service Desk expertise.
ABOUT US
At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh® pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. We are a Fortune 500 employer, recently nominated by the Business Journal as one of the "Best Places to Work", representing our dynamic culture, where our employees can contribute and understand why they matter.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list is not intended to be all-inclusive, and other duties may be assigned.
  • Serve as the primary lead engineer for projects requiring Service Desk involvement, collaborating with other IT teams and the user community to ensure successful planning, execution, and completion of initiatives along with handing off documentation and training for ongoing support.
  • Continuously evaluate emerging end-user support technologies, industry practices, and user experience trends to recommend improvements that keep Seaboard's workplace technology current, relevant, secure, and aligned to the best interests of the user base.
  • Maintain, configure and optimize Service Desk support tools and desktop Security applications, including, but not limited to NinjaOne, Intune, Autopilot, IT Service Management (ITSM) platform and IT Asset Management (ITAM) tools.
  • Verify regular PC OS and Manufacturer patches are applied across the environment, work with Service Desk Manager to remediate as needed and report on patch percentage on a regular basis.
  • Oversee the deployment, maintenance and troubleshooting of conference room hardware and software, ensuring reliable and effective meeting experience for users and train Service Desk staff on support.
  • Ensure defined PC agents are on required endpoints, report status on a regular basis and work with Service Desk Manager to remediate as needed.
  • Act as primary contact/expert regarding Farm and small location connectivity that falls outside of the scope of the Network team.

CORE COMPETENCIES FOR SUCCESS IN ALL ROLES: instills trust, communicates effectively, action-oriented, ensures accountability, and drives results.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required or preferred. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • 5-7 years of progressive IT support experience.
  • Demonstrated project leadership experience showing attention to detail with record of driving projects to successful, on-time completion.
  • Strong analytical skills with the ability to generate and interpret technical reports and metrics.
  • Strong written and verbal communication skills with the ability to communicate effectively with other teams.
  • Solid understanding of ITIL frameworks, including change, asset, problem, incident and device management.
  • Solid understanding of the Microsoft ecosystem from an IT support and administration perspective, including Microsoft 365, endpoint management, identity/access, and related management tools.
  • Ability to work independently and as part of a collective team.
  • Customer focused mindset with a commitment to service excellence.

Preferred:
  • Bachelor's degree in Computer Science, Information Systems, or Computer Programming preferred.
  • Hands-on experience with NinjaOne or comparable endpoint management/RRM tools.
  • Experience administering and supporting conference room hardware/software environments.
  • Working knowledge of ITSM and ITAM platform configuration and administration.

SCHEDULE
  • 8:00AM-5:00PM-This is a full time on-site roll with after-hour and/or weekend work as needed.

WORK ENVIRONMENT
The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
  • While performing the duties of this job, the employee is regularly required to move around the environment.
  • The employee must be able to lift and move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
  • The hours and days of work are established by departmental needs and at the discretion of management. After-hours, weekends, and overnight travel as requested.

WHY SEABOARD FOODS?
  • Medical, vision & dental benefits upon hire
  • 401K with company match
  • Paid Time Off & Company Holidays
  • Wellness Program
  • Tuition reimbursement
  • Employee pork purchase program

For a complete list of our benefits please visit our career site: https://www.seaboardfoods.com/careers/why-sbf/
Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.

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