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Full Time Help Desk Jobs in Kansas (NOW HIRING)

Chipton Ross

Help Desk Analyst I

Topeka, KS · On-site

$26.68/hr

Requires a minimum of two (2) years of experience supporting end users in a Service Desk, Help Desk ... WORK HOURS * Full-Time * Core hours for this workgroup are Monday - Friday, between 6:30 AM - 5:00 ...

Seaboard Foods

Senior Service Desk Engineer

Merriam, KS · On-site

The Sr. Service Desk Engineer is a pivotal member of the IT support organization, responsible for ... SCHEDULE * 8:00AM-5:00PM-This is a full time on-site roll with after-hour and/or weekend work as ...

KCOA

Be Seen First

Front Desk Receptionist

Leawood, KS · On-site

$20/hr

We're hiring for Front Desk Receptionist full-time, Monday-Friday! The Front Desk Receptionist is ... All Front Desk Receptionists may be asked to help with staffing needs, such as Check Out or ...

Urgent

Genesis Health Clubs

Front Desk

Goddard, KS · On-site

$14 - $17.75/hr

Operations Manager Employee Type: Full Time/Part Time Job Summary: This position will be ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

Genesis Health Clubs

Front Desk Manager

Goddard, KS · On-site

$15 - $20/hr

Club Manager/Operations Manager Employee Type: Full Time Job Summary: This position will be ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

KMG Hotels

Front Desk Agent (3-11 PM)

Overland Park, KS · On-site

$16 - $19/hr

... full-time 3:00 PM-11:00 PM shift . If you enjoy working with people, solving problems, staying ... We are looking for someone who takes pride in helping people, enjoys a fast-paced environment, and ...

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Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

Is a full time help desk a stressful job?

A full-time help desk position can be stressful due to the need to quickly resolve technical issues and manage multiple user requests. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during high-demand periods or system outages.

What are the most commonly searched types of Help Desk jobs in Kansas?

The most popular types of Help Desk jobs in Kansas are:

Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Help Desk Analyst I

Topeka, KS • On-site

Chipton Ross
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Chipton Rossexternal

$26.68/hr

Full-time

Posted 13 days ago

Job description

Job Description
Job #219459
Chipton-Ross is seeking a Service Desk Analyst 1 for a contract opportunity in Topeka, KS.
BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE)
  • Requires a minimum of two (2) years of experience supporting end users in a Service Desk, Help Desk, Desktop Support, or similar technical support environment.
  • The successful candidate must possess strong customer service, communication, troubleshooting, and problem-solving skills. Candidates must be able to effectively prioritize work, analyze issues, document solutions, and provide technical support in a fast-paced environment while maintaining a high level of professionalism and customer focus.

The successful candidate should have working knowledge or experience supporting:
  • Windows 10 and Windows 11 operating systems
  • Microsoft 365 services, including Outlook, Teams, OneDrive, and SharePoint
  • Microsoft Entra ID (Azure AD), Multi-Factor Authentication (MFA), account management, and access provisioning processes
  • ServiceNow Incident, Request, and Knowledge Management processes
  • Corporate-issued iOS and Android devices, including enrollment, configuration, application deployment, troubleshooting, and lifecycle support
  • Microsoft Intune or other endpoint and mobile device management (MDM) solutions
  • Citrix virtual desktop and application environments
  • VPN connectivity and basic network troubleshooting

Remote support tools
  • Hardware and peripheral support including laptops, desktops, monitors, docking stations, printers, webcams, and other end-user devices
  • Cybersecurity awareness, user verification procedures, and security best practices
  • Valid driver's license required.

POSITION RESPONSIBILITIES
  • Diagnose, troubleshoot, and resolve incidents and service requests for Windows workstations and laptops, Microsoft 365 services, corporate iPads and mobile devices, Citrix environments, enterprise applications, remote access, VPN, and connectivity issues.
  • Deliver excellent customer service through professional communication, active listening, and problem-solving with employees at all levels, both technical and non-technical.
  • Document, track, and manage incidents and requests through ServiceNow while meeting established service level expectations.
  • Support user onboarding, access provisioning, password resets, MFA enrollment, and related identity and access management processes.
  • Utilize knowledge articles, troubleshooting tools, and established procedures to efficiently resolve issues or escalate when appropriate.
  • Follow company policies, security standards, and data protection requirements to safeguard company systems and information.
  • Collaborate with Service Desk teammates and other IT support teams to resolve incidents, fulfill requests, and improve service delivery.
  • Participate in projects, testing, documentation updates, and continuous improvement initiatives as assigned.
  • Support adoption and troubleshooting of approved productivity, collaboration, and emerging workplace technologies.
  • Participate in a rotating after-hours on-call schedule to provide support outside of core business hours.

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE)
  • Experience supporting enterprise technologies in a large corporate environment or utility organization is preferred.
  • Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Certifications, or ITIL Foundations are preferred.

REQUIRED EDUCATION
  • Accredited High School Diploma or GED.

WORK HOURS
  • Full-Time
  • Core hours for this workgroup are Monday - Friday, between 6:30 AM - 5:00 PM. Technicians will work in eight-hour shifts to cover the core work hours for the group. Mandatory one-hour lunch and two 15-minute breaks.

ADDITIONAL INFORMATION
  • Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
  • Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

For more information, please apply or contact:
Robert Davis 800.927.9318 x305
rdavis@chiptonross.com
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.
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About Chipton-Ross

Sourced by ZipRecruiter

Chipton-Ross, based in El Segundo, California, is a leading provider of staffing and recruitment services in the US. The company is renowned for its specialization in fields like engineering, information technology, aircraft manufacturing, and other technical industries. Founded in 1983, Chipton-Ross has grown to become a recognized name in the national recruitment arena with a reputation for integrity, quality, and excellence in management. The company's mission is to provide cost-effective staffing solutions that allow their clients to maximize the power of their people, enhancing both perspective and productivity.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

El Segundo, CA, US

Year founded

1983

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