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Overnight Help Desk Jobs in Kansas (NOW HIRING)

KMG Hotels

Night Auditor

Leawood, KS · On-site

$14.50 - $19.50/hr

Full-Time Overnight Front Desk Agent/Night Auditor The Holiday Inn is currently taking applications ... Help prepare for forecasts and audits. Skills: * Proven experience as a Night Auditor or in a ...

KMG Hotels

Night Auditor

Leawood, KS · On-site

$16 - $18.50/hr

The Holiday Inn is currently taking applications for a Full-Time Overnight Front Desk Agent/Night ... Help prepare for forecasts and audits. Skills: * Proven experience as a Night Auditor or in a ...

KMG Hotels

Night Auditor

Leawood, KS · On-site

$16 - $18.50/hr

The Holiday Inn is currently taking applications for a Full-Time Overnight Front Desk Agent/Night ... Help prepare for forecasts and audits. Skills: * Proven experience as a Night Auditor or in a ...

KMG Hotels

Night Auditor

Leawood, KS · On-site

$16 - $18.50/hr

The Holiday Inn is currently taking applications for a Full-Time Overnight Front Desk Agent/Night ... Help prepare for forecasts and audits. Skills: * Proven experience as a Night Auditor or in a ...

KMG Hotels

Night Auditor

Leawood, KS · On-site

$16 - $18.50/hr

The Holiday Inn is currently taking applications for a Full-Time Overnight Front Desk Agent/Night ... Help prepare for forecasts and audits. Skills: * Proven experience as a Night Auditor or in a ...

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All JobsHelp Desk JobsOvernight Help Desk JobsOvernight Help Desk Jobs in Kansas

Overnight Help Desk information

See Kansas salary details

$11

$20

$30

How much do overnight help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for overnight help desk in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an overnight help desk professional?

To thrive as an Overnight Help Desk professional, you need strong troubleshooting abilities, comprehensive knowledge of IT systems, and typically a degree or certification in information technology. Familiarity with ticketing systems like ServiceNow, remote access tools, and common operating systems is often required. Excellent communication, patience, and the capacity to work independently during off-hours are vital soft skills. These competencies ensure timely and effective technical support, maintaining organizational productivity and user satisfaction during overnight shifts.

What are some common challenges faced by overnight help desk professionals and how can they be addressed?

Overnight Help Desk professionals often encounter unique challenges such as handling urgent technical issues with limited on-site support and maintaining alertness during non-traditional hours. They may also need to troubleshoot problems without immediate escalation options, requiring strong problem-solving skills and resourcefulness. Building a clear communication channel with daytime teams and documenting all incidents thoroughly can help ensure smooth handovers and consistent service. Staying organized and following established protocols are key to successfully managing the overnight workload.

What does an overnight help desk professional do?

An Overnight Help Desk professional provides technical support to users during nighttime or non-standard business hours. They handle issues such as password resets, system errors, and connectivity problems, often serving as the first point of contact for employees or clients needing assistance. Their role is crucial for organizations that operate 24/7, ensuring that technology-related problems are addressed promptly to minimize downtime. They may also monitor systems for outages and escalate more complex issues to specialized IT staff if needed.

What is the difference between Overnight Help Desk vs Night Support Technician?

AspectOvernight Help DeskNight Support Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentHelp desk, call center, remote supportOn-site or remote technical support during night shifts
Employer & IndustryIT service providers, corporate IT departmentsIT support firms, corporate IT teams
Common Search IntentNight IT support, overnight help desk jobsNight technical support roles, support technician night shift

Both Overnight Help Desk and Night Support Technician roles involve providing technical support during night hours and require similar IT certifications. The main difference lies in terminology; 'Help Desk' emphasizes customer support and troubleshooting, often remotely, while 'Support Technician' may include more hands-on or on-site technical tasks. Both roles serve similar industries and are sought after for night shift IT support positions.

What are the most commonly searched types of Help Desk jobs in Kansas?

The most popular types of Help Desk jobs in Kansas are:

What are popular job titles related to Overnight Help Desk jobs in Kansas?

For Overnight Help Desk jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Overnight Help Desk jobs in Kansas look for?

The top searched job categories for Overnight Help Desk jobs in Kansas are:

What cities in Kansas are hiring for Overnight Help Desk jobs?

Cities in Kansas with the most Overnight Help Desk job openings:

Overnight Help Desk jobs near you
Infographic showing various Overnight Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,946 per year, or $20.6 per hour.

Front Desk Agent / Night Auditor

TOPEKA INVESTMENT GROUP LLC

Topeka, KS • On-site

$13.50 - $17/hr

Other

Posted 8 days ago

Job description

Job Summary
Holiday Inn Express Topeka North is seeking a reliable, friendly, and customer-focused Front Desk Agent / Night Auditor to join our team. The ideal candidate will provide exceptional guest service, handle front desk operations, and ensure a smooth overnight hotel experience for our guests.
Hotel experience is a plus but not required. We are willing to train the right candidate with a strong customer service background.
Responsibilities

  • Greet and welcome guests in a friendly and professional manner
  • Check guests in and out efficiently
  • Answer and direct phone calls with excellent phone etiquette
  • Handle guest requests, concerns, and inquiries promptly
  • Process reservations and maintain accurate guest records
  • Perform basic accounting and night audit tasks during overnight shifts
  • Prepare daily reports and balance transactions
  • Maintain a clean, organized, and professional front desk area
  • Communicate effectively with management and other team members
  • Follow hotel policies and procedures to ensure guest satisfaction
Qualifications
  • Customer service experience is required
  • Hotel experience is preferred but not required
  • Excellent communication and interpersonal skills
  • Strong phone etiquette and professional demeanor
  • Computer literate and comfortable learning hotel software systems
  • Ability to multitask in a fast-paced environment
  • Dependable, punctual, and detail-oriented
  • Ability to work independently during overnight shifts
  • Must be authorized to work in the United States
Schedule
  • Full-time and Part-time opportunities available
  • Evening, overnight, weekends, and holiday availability preferred
What We Offer
  • Competitive pay
  • Training provided
  • Supportive work environment
  • Opportunities for growth and advancement
  • Employee hotel discounts

Apply Today!
If you enjoy helping people, providing excellent customer service, and working in a team-oriented environment, we'd love to hear from you. Join the team at Holiday Inn Express Topeka North and help create outstanding guest experiences every day.

Apply