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Full Time Help Desk Jobs in Kansas (NOW HIRING)

City of Overland Park

Network Architect

Overland Park, KS · On-site

$64 - $85.75/hr

Answers Help Desk phones calls and participates in on-call rotation as required. * Performs other ... Open until filled Benefits: Full-time All applicants must be legally eligible to work in the United ...

UNITED WAREHOUSE COMPANY

IT Support Specialist

Wichita, KS · On-site

$45K - $50K/yr

This position has no direct reports Position Type and Expected Hours of Work This is a full-time ... Respond to Help Desk tickets * Set-up new end-user computer and network work systems * Provide ...

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Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.
What are the most commonly searched types of Help Desk jobs in Kansas? The most popular types of Help Desk jobs in Kansas are:
What cities in Kansas are hiring for Full Time Help Desk jobs? Cities in Kansas with the most Full Time Help Desk job openings:
Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

LIS Systems Administrator

The University of Kansas Health System

Lenexa, KS • On-site

Full-time

Re-posted 14 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

235th of 887 rated healthcare providers

Job description

Position Title
LIS Systems Administrator
Southlake Campus
Position Summary / Career Interest:
Responsibilities and Essential Job Functions
  • "Demonstrates the ability to function in one or more areas of the clinical including: Blood bank, Chemistry, Flow Cytometry, Hematology, Immunology, Microbiology, Molecular biology, Virology, Computer.
  • Acts as a LIS help desk resource.
  • Takes corrective actions in as many aspects as possible.
  • Monitor integrated systems for abnormal conditions and performs appropriate corrective measures.
  • Operates master console by responding accurately to console messages, documents all problems, and keeps management informed of problems that have a serious consequence to the system.
  • Oversees or mounts correct tape volumes and ensures correct tapes volumes are sent offsite.
  • Reviews backups and operates tape drives, printers and other equipment.
  • Demonstrates the ability to troubleshoot file server hardware and operating system problems.
  • Demonstrates the ability to install file server hardware and operating systems.
  • Demonstrates the ability to install and troubleshoot standard and customized software applications.
  • Assists in testing as software upgrades are implemented.
  • Demonstrates the ability to properly document and respond to trouble calls in a timely manner.
  • Demonstrates the ability to meet with vendors and participate in hardware and software selection.
  • Demonstrates the ability to lead and coordinate the networking activities of a project.
  • Demonstrates the ability to ensure security procedures are enforced.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • Associates Degree in Computer and Information Science
  • 3 or more years Experience in Computer Science

Preferred Education and Experience
  • Bachelors Degree in Computer and Information Science
  • Technical/Professional Training in Data Processing/Computer Science

Time Type:
Full time
Job Requisition ID:
R-53514
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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What University Of Kansas Health System employees say

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Benefits

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Workplace

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About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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