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Evening Help Desk Jobs in Kansas (NOW HIRING)

Chance Management

Front Desk - Evening

Colby, KS · On-site

$12.25 - $15.50/hr

Warm knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience- a Front Desk Agent will check in and out guests ...

Comfort Inn & Suites

Front Desk - Evening

Colby, KS · On-site

$12.25 - $15.50/hr

Warm knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience- a Front Desk Agent will check in and out guests ...

Chance Management

Front Desk - Evening

Colby, KS

$12.25 - $15.50/hr

Warm knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience- a Front Desk Agent will check in and out guests ...

Holiday Inn Express

Front Desk - Evening

Colby, KS · On-site

$12.25 - $15.50/hr

Warm knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience- a Front Desk Agent will check in and out guests ...

HR Partners

IT Generalist Supervisor

Topeka, KS · On-site

Manage the help desk/desktop team. * Oversee Active Directory, user account provisioning, access ... Travel is primarily local during the business day, although some local evening and weekend travel ...

NoTraffic

NOC Operator

Overland Park, KS · On-site

This isn't your normal help desk where you are solving user issues, but a proactive monitoring team ... evening hours * You have a fundamental understanding of a wide range of technologies such as ...

NoTraffic

NOC Operator

Overland Park, KS

This isn't your normal help desk where you are solving user issues, but a proactive monitoring team ... evening hours * You have a fundamental understanding of a wide range of technologies such as ...

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All JobsEvening Help Desk JobsEvening Help Desk Jobs in Kansas

Evening Help Desk information

What is an evening help desk?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What are the key skills and qualifications needed to thrive as an evening help desk professional?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by evening help desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Kansas?

The most popular types of Help Desk jobs in Kansas are:

What cities in Kansas are hiring for Evening Help Desk jobs?

Cities in Kansas with the most Evening Help Desk job openings:

Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.

Front Desk - Evening

Chance Management

Colby, KS • On-site

$12.25 - $15.50/hr

Full-time

Medical, Life

Re-posted 23 days ago

Job description

NEW HOTEL OPENING EARLY SUMMER 2025!


Summary: 

 

The Front Desk is often the first point of contact and the first impression for guests. Warm knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. To deliver a great guest experience- a Front Desk Agent will check in and out guests efficiently and make sure they have all they need for a great stay.

Duties and Responsibilities:

  • Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and returning guests
  • Check guests in, issue room keys, provide information on hotel services and room location
  • Ensure required identification is taken from guests at check in following local legislative requirements
  • Answer phones in a prompt and courteous manner
  • Upsell rooms where possible to maximize hotel revenue
  • Answer, record and process all guest calls, messages, requests, questions and concerns
  • Record guest preferences in the system
  • Check guests out, resolving any late or disputed charges
  • Accurately process all cash and credit card transactions using established procedures
  • Issue, control and release guest safe-deposit boxes, following hotel procedures
  • Communicate any outstanding guest requests or issues to management
  • Take action to solve guest problems/complaints using appropriate service recovery guidelines
  • Follow established hotel safety protocols and procedures at all times. Immediately report any health/safety incident, security breaches, concerns or suspicious behavior to manager on duty.
  • Book guest reservations, process cancellations, revisions and information updates
  • Work as part of a team and communicate with other departments according to established procedures, to ensure excellent quality and service
  • Complete any other duties or special projects as assigned

Skills and Qualifications:

  • Strong communications essential for effective interaction with guests and associates
  • Basic reading, writing, math and computer skills
  • Frequent bending, standing and walking for duration of shift
  • Lift and carry items weighing up to 50 pounds, ability to push/pull medium to large objects/weights
  • Ability to work under time constraints, in a fast-paced environment
  • Ability to work a flexible schedule including weekends and/or holidays

Benefits:

  • Competitive wages
  • Paid Earned Personal Leave
  • Holiday Pay (for worked holidays)
  • Options for single and family health coverage
  • Life Insurance
  • Flexible Spending Account (for Unreimbursed Medical or Dependent Daycare Expenses)
  • Employee Discount
  • Uniforms

I understand the statements in this job description are intended to represent the key duties, but are not intended to be ALL responsibilities or qualifications of the job. I agree that if offered this position, I can meet all of the requirements of this job with or without reasonable accommodation.

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