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Full Time Entry Level Remote It Support Jobs (NOW HIRING)

IT Support Technician

Amarillo, TX · Remote

$17.50 - $24/hr

The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment. Job Duties * Install, configure, and maintain ...

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We're hiring a full-time remote support technician to own day-to-day M365 administration and ... About Texas Technology Group TTG is a managed IT services provider supporting small and mid-sized ...

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

Provide remote IT support for Vālenz staff and executives, delivering timely and effective solutions. * Monitor and resolve IT support requests through the internal ticketing system. * Escalate ...

IT Support Technician

Charleston, SC · On-site +1

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service ... On remote days, they will continue any open support tickets and respond to new tickets from ...

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IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

However, we're also open to remote or out-of-state candidates who can do the above. We offer ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

IT Support Technician

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

We are hiring a Remote IT Support Specialist to help our students and parents navigate any ... This is not an entry-level role. You can walk us through the systems you supported, the issues you ...

IT Support Supervisor

Galveston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

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Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a full time entry level remote IT support professional?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a full time entry level remote IT support?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
More about Full Time Entry Level Remote It Support jobs
What cities are hiring for Full Time Entry Level Remote It Support jobs? Cities with the most Full Time Entry Level Remote It Support job openings:
What states have the most Full Time Entry Level Remote It Support jobs? States with the most job openings for Full Time Entry Level Remote It Support jobs include:
Infographic showing various Full Time Entry Level Remote It Support job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

IT Support Specialist
WhiteWater Express Car Wash | Full-Time | Remote | $55k-$65K
At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.
Position Overview
We are currently seeking an IT Support Specialist. This role plays a key role in keeping our stores running smoothly. In this position, you'll provide remote support to our locations, helping team members with hardware, software, and POS systems. You'll be the go-to problem solver for network, device, and application issues, ensuring minimal downtime and maximum efficiency.
If you enjoy troubleshooting, delivering quick solutions, and supporting people so they can focus on serving customers, this role is a great fit. You'll also manage support tickets and monitor service levels to make sure every request gets the attention it deserves.
Key Responsibilities
  • Respond promptly and courteously to IT support requests via phone, chat, and the MaintainX system, making sure every issue is addressed and thoroughly documented
  • Troubleshoot a wide range of IT systems, including POS platforms (DRB SiteWatch, Patheon, ICS), networking equipment, and business applications
  • Assist with hardware setup, replacements, and software updates, helping stores stay current and running efficiently
  • Document resolutions clearly so issues can be tracked and referenced, and escalate more complex problems to the right people when needed
  • Prioritize wash-down issues so they're resolved quickly, minimizing any disruption to store operations
  • Maintain a warm, patient, and helpful standard of customer service with store staff, remembering that behind every ticket is a person who needs support
  • Provide remote IT support full-time (100% remote role), staying connected and responsive to stores across the network
  • Lend your skills and perspective to IT projects as they arise, contributing to improvements beyond day-to-day troubleshooting
  • Pitch in on other duties as assigned, with a flexible, team-first attitude

Qualifications
  • High school diploma or equivalent, plus a minimum of 3 years of experience in an IT support role - we're also happy to consider a combination of relevant experience and education that adds up to the right fit
  • Working knowledge of control systems, low-voltage systems, networking, and camera systems
  • Strong understanding of network infrastructure, POS systems, and advanced IT hardware and software
  • Excellent communication and interpersonal skills - you'll be supporting people, not just machines, so patience and clarity go a long way
  • Strong problem-solving instincts and the ability to stay calm and methodical under pressure
  • Proficiency with Microsoft Office Suite, Gmail, or related software

Benefits
  • Salary ranging from $55,000 to $65,000 (based on experience)
  • Comprehensive Health Benefits (Medical, Dental & Vision)
  • Paid Time Off in addition to Company Paid Holidays
  • 401(k) Retirement Plan with Company Match
  • Company-Paid Life Insurance
  • Pathways to Advancement
  • Free Weekly Car Washes

Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!