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Full Time Entry Level Remote It Support Jobs (NOW HIRING)

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

However, we're also open to remote or out-of-state candidates who can do the above. We offer ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

EmergeOrtho

IT Support Specialist

Shallotte, NC · On-site +1

This position will be remote, but travel to an EmergeOrtho office may be required depending on need. The IT Support Specialist provides both remote and on-site technical support to providers and ...

Net at Work

IT Support Specialist

$60K - $80K/yr

Job Responsibilities As an IT Support Specialist, you will be an integral part of our Internal IT ... Provide on-site support in our NYC office and remote support to employees across the organization.

eXp World Holdings, Inc.

IT Support Technician - (REMOTE)

$22 - $30.25/hr

... the IT Support Technician. How you will make an impact: * Utilize remote monitoring and management software to efficiently troubleshoot and maintain software and hardware deployed throughout the ...

Onebrief, Inc

IT Support Specialist

$70K - $85K/yr

Onebrief operates as an all-remote company, though many of our employees work alongside our ... About the Role As an IT Support Specialist, you will be a crucial member of our IT department ...

Quanta Services

IT Support Analyst

Birmingham, AL · On-site +1

Monitor and troubleshoot LAN, WAN, VPN, wireless, and remote connectivity issues, including support ... Participate in IT asset management, inventory tracking, and equipment lifecycle planning. * Provide ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Little Rock, AR · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team.

theITSC

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Remote IT Support (WFH Tech Advisor)

Baton Rouge, LA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Gilbert, AZ · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Largo, FL · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Arlington, TX · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Dunwoody, GA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Des Moines, IA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Hamilton Company

IT Support Specialist

Reno, NV

Deliver high-quality remote troubleshooting via phone, chat, and remote desktop tools for off-site ... level IT support (helpdesk) role preferred. * Stable work history and employment background.

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All JobsFull Time Entry Level Remote It Support Jobs

Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a Full Time Entry Level Remote IT Support professional, and why are they important?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a Full Time Entry Level Remote IT Support job?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
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Full Time Entry Level Remote It Support jobs near you
IT Support Specialist

IT Support Specialist

ProTek IT Solutions

Clearwater, FL • Remote

$60K - $100K/yr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small—to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some on-site client visits are occasionally required.

We service hundreds of businesses, all with varying needs. From the help desk to server setups and management, networking, cloud solutions, etc., this position will work with a multitude of customers to ensure that their IT infrastructure is running optimally and make recommendations for upgrades.

Only applicants with experience will be considered. The ability to research and study new IT technologies rapidly is a must. Applicants must be able to pick up basic work immediately and handle client needs. As long as the core skills are in place, our senior engineers provide more advanced training and assistance.

MINIMUM JOB REQUIREMENTS:

  • Experienced and proficient in setting up and maintaining Windows Server, Active Directory, and Hyper-V.
  • Proficient at AD Group Policy setup.
  • Proficient with Public DNS configurations.
  • Experienced with setting up Hardware RAID configurations and troubleshooting them.
  • Highly skilled in network troubleshooting. Requires a firm grasp of Layer 1-7 networking.
  • Able to implement more advanced firewall features such as Static Routes, WAN Failover, NAT Policies, Firewall Rules, etc.
  • Able to fix computer/server hardware/software situations/infected computers.
  • Hardware experience – building computers and servers, replacing components, etc.
  • Proficient with Office 365 and Google Apps for Business.
  • Has experience in setting up and troubleshooting business-grade firewalls, switches, routers, and APs.
  • Proficient with e-mail setup, POP, IMAP, Exchange, and Outlook.
  • Very familiar with backup technologies for Windows Servers and workstations.
  • Comfortable with customer interaction. Able to calmly and patiently handle stressful customer IT situations and walk them through handlings, keep them updated on issues and outages, and follow through to ensure customers are happy and issues are fully resolved.

ADDITIONAL USEFUL FIELDS:

  • Linux server administration
  • WAN DRAAS Replication
  • AWS IT Administration
  • Azure IT Administration
  • Advanced Networking
  • Cisco/Sonicwall/Juniper
  • VOIP Phone System Setups
  • Mac specialist
  • VMware Setups

Ideally, we are looking for someone to work out of our office in Clearwater, Florida. Partial telecommuting is an option for the right candidate.

However, we’re also open to remote or out-of-state candidates who can do the above.

We offer competitive compensation based on skill, experience, and opportunities for advancement and professional growth.

Company Description

ProTek IT Solutions has been providing high-end IT consulting services to mid-sized companies since 2007. With employees on the East and West coasts, we have clients spanning the US and primarily provide remote support services. We have steadily grown every year since the company's inception, and we are looking to bring on several skilled IT Support Specialists to help with our ever-expanding client base. We have positions available for help desk technicians as well as highly skilled IT professionals focusing on solution engineering and implementation services.
Seeking at least one additional technician in Clearwater/Tampa to work out of our CW office. Also accepting applications for remote technicians with the right skill sets.