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Full Time Entry Level Remote It Support Jobs Near Me

Maven LLC

IT Service Desk Analysts

Columbus, OH

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

SupplyHouse

IT Support Technician

Canal Winchester, OH

$20.50 - $28/hr

Role Type:  Full-Time, Non-Exempt Location: On site at 6085 Winchester Pike, Canal Winchester, OH ... Provide 'remote hands and eyes' support for corporate IT and external vendors * Assist with ...

OtterBase

IT Support Specialist

Groveport, OH

$20 - $23.50/hr

This is a full-time, 100% on-site role offering $35.00 - $40.00/hour Responsibilities/skills ... Partner directly with remote Senior IT Engineers to act as their local hands and eyes for guided ...

New

Riverside Recruiting

IT Support Specialist

Gahanna, OH · On-site

One of the companies I recruit for is looking to hire a: IT Support Specialist $60,000 to $70,000 ... Network connectivity, copiers/printers, and remote access * Document incidents and resolutions ...

Gifthealth

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ... Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO ...

giftHEALTH Inc

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ... Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc. * Follow ... For our full-time employees we offer an exceptional benefits package including three weeks of paid ...

Expedient

Entry-Level IT Support Associate

Dublin, OH · On-site

$32K - $37K/yr

Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc. * Follow ... For our full-time employees we offer an exceptional benefits package including three weeks of paid ...

Gifthealth Inc

IT Support Specialist I

Columbus, OH

$54K - $64K/yr

Licensure/Certification: Entry-level IT certification, such as CompTIA A+, or equivalent experience ... Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

Title: IT Customer Support Location: Columbus, OH 43219 Duration: 12+ Months Pay: $24/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking ...

The Village Network

IT Support Specialist II

Columbus, OH · On-site

$60K - $65K/yr

... for fulltime employees with potential for PTO buy back for unused time. * 12-year history of ... Network connectivity, copiers/printers, and remote access tools * User setup/maintenance and ...

Amicis Global

IT Support

Columbus, OH · On-site

$20 - $22/hr

Title: IT Customer Support Location: Columbus, OH Duration: 6-12 Months Executive Summary: The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel ...

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IT Helpdesk Technician

Ardent Property Management

Westerville, OH • On-site

Full-time

Posted 5 days ago

Job description

Job Title: Entry level IT Helpdesk Technician
Department: Information Technology
Reports To: Director of IT
Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time
Job Overview:
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization.
Key Responsibilities:
  • Respond to and resolve technical support tickets via phone, email, and in-person.
  • Diagnose and troubleshoot end-user issues involving:
  • User accounts and access
  • Print services and printer configuration
  • Asset inventory management
  • Support for desktops, thin clients, laptops, tablets, phones, and hotspots
  • Use physical and logical diagnostic tools to resolve network and hardware/software issues.
  • Assist with the setup and deployment of technology solutions for new Ardent site launches.
  • Assist with site teardowns and equipment removal once Ardent site sales are complete.
  • Maintain a structured and documented scrapping process for decommissioned technology assets, ensuring Director of IT approval.
  • Work independently to complete special IT projects; take ownership of assigned helpdesk initiatives.
  • Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
  • Collaborate with other technical teams to troubleshoot and resolve large scale issues.
  • Handle special requests and participate in unique technology projects as directed.
  • Manage inventory and accountable property within the IT storage room, ensuring accuracy and accessibility.
  • Test and evaluate new hardware and software before company-wide deployment.
  • Oversee and manage daily ticketing queue operations-create, route, and resolve helpdesk tickets efficiently.
  • Uphold high standards in customer service, ensuring a positive and supportive user experience.
  • Adhere to documentation best practices and departmental standards.

Requirements
Qualifications:
  • 1-2 years of relevant experience in a technical support or helpdesk role.
  • Strong understanding of Windows operating systems, Office 365, and common network troubleshooting tools.
  • Knowledge of desktop imaging solutions (e.g., Intune).
  • Familiarity with IT asset management systems and ticketing platforms (e.g., Freshdesk, AssetTiger).
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills with attention to detail and documentation.
  • Willingness to travel occasionally for site support, as needed.

Apply