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Entry Level Remote Chat Support Jobs in Columbus, OH

Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of

Client Support Specialist (Remote)

Columbus, OH ยท Remote

$17.50 - $23.50/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support,

Accountant - Entry Level

Columbus, OH ยท Remote

$60K - $80K/yr

Growing Company in Nashville has a need for an Accountant. This is a direct hire role with a full benefits package. You'll play a key role in our financial operations, supporting monthly close

Be Seen First

PLEASE NOTE THIS IS NOT A REMOTE POSITION FULL PAID TRAINING BURLETTO is super excited about 2026! With huge EXPANSION PLANS, PROMOTIONS and NEW OFFICES we need new retail sales associates to join

Be Seen First

PLEASE NOTE THIS IS NOT A REMOTE POSITION FULL PAID TRAINING BURLETTO is super excited about 2026! With huge EXPANSION PLANS, PROMOTIONS and NEW OFFICES we need new retail sales associates to join

Art Director (Remote - Ohio)

Columbus, OH ยท On-site +1

$116K - $122K/yr

About the Role Location: Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design, motion graphics and video? Are you ready to take your creative career to

Art Director (Remote - Ohio)

Columbus, OH ยท Remote

$116K - $122K/yr

About the Role Location: Remote - Ohio residents (minimal travel required) Do you have expertise in digital and print design, motion graphics and video? Are you ready to take your creative career to

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Entry Level Remote Chat Support information

See Columbus, OH salary details

$15

$25

$40

How much do entry level remote chat support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for entry level remote chat support in Columbus, OH is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Chat Support representative, and why are they important?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support agents, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What is an Entry Level Remote Chat Support job?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.
What are the most commonly searched types of Remote Chat Support jobs in Columbus, OH? The most popular types of Remote Chat Support jobs in Columbus, OH are:
What are popular job titles related to Entry Level Remote Chat Support jobs in Columbus, OH? For Entry Level Remote Chat Support jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Support jobs in Columbus, OH look for? The top searched job categories for Entry Level Remote Chat Support jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Entry Level Remote Chat Support jobs? Cities near Columbus, OH with the most Entry Level Remote Chat Support job openings:
Infographic showing various Entry Level Remote Chat Support job openings in Columbus, OH as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,527 per year, or $25.7 per hour.

Non-Profit Donation Specialist

Kaizen Advance

Columbus, OH โ€ข Remote

$11 - $15/hr

Contractor

Posted 25 days ago


Job description

Join us to support non-profit organizations by processing donation incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are motivated, and are passionate about helping others, we want you on our team. We partner with independent contractors who are serious about remote work and capable of representing nonprofit organizations with professionalism and accountability.

Types of Clients:

Nonprofit/Charity TV and Radio stations
Child welfare agencies
Veteran support groups
Spiritual and religious organizations
Animal advocacy groups

JOB DUTIES:
Handling inbound donation-related calls
Engaging donors professionally and respectfully
Accurately entering pledge and donation information
Following compliance and script guidelines
Meeting attendance and performance benchmarks

IMPORTANT DETAILS:
This is an independent contractor opportunity, not an employee role.
Certification and startup requirements apply.
Contractors are responsible for managing their schedule and performance.
Visit www.kaizenadvance.com for more information.










Requirements
Minimum 6 months of remote call center experience or 1 year in-office call center experience
Must be at least 18 years old
Must be an US resident
Must use a Windows 11 PC
Quiet, professional background for calls
Able to type at least 40 words per minute
Intermediate computer skills
Able to pass a background check
Must be able to complete a voice assessment and a mock call

Preferred Skills:
Highly organized and self-motivated
Excellent communication skills
Intermediate PC proficiency
Reliable and Dependable
Able to provide excellent customer service

Technology Requirements:
Windows 11 ONLY โ€“ No Chromebooks or Apple (Macs) allowed
8 GB RAM PC (Minimum); 16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hard-wired internet connection (Ethernet; No WiFi allowed)

Benefits
Inbound phone work: $0.20 - $0.32 per talk minute ($13 - $15/hr), depending on the project and performance
Experienced agents can earn up to $0.35 per talk minute
Advancement opportunities for email, ticket, and chat support available with varied pay rates are performance-based and earned through consistency
Flexible hours with 24/7 available