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Full Time Entry Level Remote It Support Jobs in Kentucky

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

$35K - $45K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

$40K - $51K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

$38K - $50K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

New

$40K - $51K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

New

$39K - $51K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

$39K - $51K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

$40K - $51K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

$35K - $45K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

$39K - $50K/yr

As a remote role, this position provides a unique chance to learn and develop essential managerial ... You will meet virtually with members who have requested benefits information, present and explain ...

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Full Time Entry Level Remote It Support information

What is a full time entry level remote IT support?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.

What are the key skills and qualifications needed to thrive as a full time entry level remote IT support professional?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What are popular job titles related to Full Time Entry Level Remote It Support jobs in Kentucky?

For Full Time Entry Level Remote It Support jobs in Kentucky, the most frequently searched job titles are:

What cities in Kentucky are hiring for Full Time Entry Level Remote It Support jobs?

Cities in Kentucky with the most Full Time Entry Level Remote It Support job openings:

Infographic showing various Full Time Entry Level Remote It Support job openings in Kentucky as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

IT Support Specialist

Nityo Infotech

Florence, KY • On-site, Remote

Full-time

Re-posted 17 days ago


Job description

Company Description
Job Description
Hiring!! IT Application Support Specialist
Below is the detailed job descriptionIf interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com
Job Title: IT Application Support Specialist
Location: Remote
(Florence, KY). Should be willing to travel to client location as needed.
Duration: Fulltime
Job Description:
IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests and bug resolution. You will be working closely with the IT Support, Database and Application Development teams. You will be responsible for identifying bugs and opportunities for improvement in existing applications, and clearly communicating these to the appropriate Application Development team.
Responsibilities:
  • Provide first level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our client platform (including web and mobile apps)
  • Provide input to design requirements associated with client platform future roadmap
  • Provide user guidance for client designated mobile/web applications as requested
  • Troubleshoot and resolve mobile device issues or problems with device hardware and software to the client Apps.
  • Perform functional testing and documentation to support the readiness of new solutions
  • Provide basic troubleshooting and problem resolution proficiencies in the following:
  • Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc.
  • Mobile Device Software Operating Systems from multiple vendors such as iOS & Android
  • Manage trouble tickets using the client designated corporate ticketing system (ServiceNow)
  • Provide input to design requirements associated with continued installation, integration, and testing of the smart phone information systems.
  • Support the customer in developing and maintaining all technical and procedural documentation pertaining to customer designated enterprise mobile device configurations, technical support, processes, and procedures.
  • Update & Create knowledge base and work instruction documentation
  • Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when more advanced troubleshooting is required.

Qualifications:
  • Minimum of 1 to 3 years of application development support experience
  • Bachelor's Degree in computer science/information technology or related field or relative experience
  • Solid working knowledge of mobile OS platforms (iOS, Android)
  • Excellent verbal and written communication skills
  • Experience working in a team
  • Mobile Device Management and troubleshooting experience
  • Knowledge about the Application Development Lifecycle is a plus

Amrutha Duddula
Sr Talent Acquisition Specialist
Nityo Infotech Corporation
Phone: 732-203-7434
Email:
amrutha.duddula AT nityo.com
www.nityo.com
www.linkedin.com/in/amruthad/
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.