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Entry Level Remote Chat Support Jobs in Kentucky

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Louisville, KY · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Xplor

Product Support Specialist I

Louisville, KY · Remote

$21/hr

... chat, phone and email while building upon your in-depth knowledge of client needs to identify ... S., excluding Hawaii and Alaska. #LI-Remote The work hours for this role are 9am-6pm EST.

InsuraTec

Sales Representative (Remote)

Henderson, KY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Louisville, KY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Alexandria, KY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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All JobsChat Support JobsEntry Level Remote Chat Support JobsEntry Level Remote Chat Support Jobs in Kentucky

Entry Level Remote Chat Support information

What are the key skills and qualifications needed to thrive as an Entry Level Remote Chat Support representative, and why are they important?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support agents, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What is an Entry Level Remote Chat Support job?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.
What are the most commonly searched types of Remote Chat Support jobs in Kentucky? The most popular types of Remote Chat Support jobs in Kentucky are:
What are popular job titles related to Entry Level Remote Chat Support jobs in Kentucky? For Entry Level Remote Chat Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Support jobs in Kentucky look for? The top searched job categories for Entry Level Remote Chat Support jobs in Kentucky are:
What cities in Kentucky are hiring for Entry Level Remote Chat Support jobs? Cities in Kentucky with the most Entry Level Remote Chat Support job openings:
Entry Level Remote Chat Support jobs near you

Non-Profit Donation Agent (Remote Independent Contractor)

Kaizen Advance

Lexington, KY • On-site, Remote

$11 - $15/hr

Contractor

Re-posted 9 days ago

Job description

Join us to support non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you are an excellent communicator, motivated, and passionate about helping others, we want you on our team.

Types of Clients:

- Nonprofit/Charity TV, and Radio stations

- Child welfare agencies

- Veteran support groups

- Spiritual and religious organizations

- Animal advocacy groups

Requirements:

- Minimum 6 months of remote call center experience or 1 year in-office call center experience

- Must be a US Resident

- Must be at least 18 years old

- Must use a Windows 11 PC

- Quiet, professional background for calls

- Able to type at least 40 words per minute

- Intermediate computer skills

- Able to pass a background check

- Must be able to complete a voice assessment and a mock call

Preferred Skills:

- Highly organized and self-motivated

- Excellent communication skills

- Intermediate PC proficiency

- Reliable and Dependable

- Able to provide excellent customer service

Benefits

- Inbound phone work: $0.20 - $0.32 per talk minute depending on the project

- Experienced agents can earn up to $0.35 per talk minute

- Additional opportunities in email, ticket, and chat support available with varied pay rates

- Flexible hours with 24/7 availability

Employment Type: CONTRACTOR

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