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Remote Application Support Jobs in Kentucky (NOW HIRING)

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

KEYENCE

Field Application Engineer

Louisville, KY · On-site +1

$54K - $81K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Humana

Senior Application Architect

Louisville, KY · Remote

While this is a remote position, occasional travel to Humana's offices for training or meetings may ... that support whole-person well-being. Associate benefits are designed to encourage personal ...

Humana

Senior Application Architect

Louisville, KY · Remote

While this is a remote position, occasional travel to Humana's offices for training or meetings may ... that support whole-person well-being. Associate benefits are designed to encourage personal ...

Humana

Senior Application Architect

Louisville, KY · Remote

While this is a remote position, occasional travel to Humana's offices for training or meetings may ... that support whole-person well-being. Associate benefits are designed to encourage personal ...

ReminderMedia

Remote Account Executive

Louisville, KY · On-site +1

$65K - $125K/yr

Build rapport and foster long-term relationships with clients to support retention and growth ... Applicants requiring alternative methods of application or screening should contact a member of our ...

ReminderMedia

Remote Account Executive

Louisville, KY · Remote

$65K - $125K/yr

Build rapport and foster long-term relationships with clients to support retention and growth ... Applicants requiring alternative methods of application or screening should contact a member of our ...

Liveops

Remote Customer Service Agent

Owensboro, KY · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Bowling Green, KY · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Louisville, KY · Remote

$15 - $20/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

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All JobsRemote Application Support JobsRemote Application Support Jobs in Kentucky

Remote Application Support information

See Kentucky salary details

$26.9K

$140K

$178.9K

How much do remote application support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for remote application support in Kentucky is $139,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,200.00 and $178,000.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Kentucky? The most popular types of Application Support jobs in Kentucky are:
What are popular job titles related to Remote Application Support jobs in Kentucky? For Remote Application Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Kentucky look for? The top searched job categories for Remote Application Support jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Application Support jobs? Cities in Kentucky with the most Remote Application Support job openings:
Remote Application Support jobs near you
Clinical Application Systems Analyst Epic Beaker - Senior, IS Patient Services, Fully Remote

Clinical Application Systems Analyst Epic Beaker - Senior, IS Patient Services, Fully Remote

Norton Healthcare

Louisville, KY • On-site, Remote

Full-time

Posted 28 days ago

Norton Healthcare rating

7.4

Company rating: 7.4 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

253rd of 872 rated healthcare providers

Job description

Responsibilities
The Senior Clinical Applications Systems Analyst Epic - Beaker independently defines system objectives, requirements, scope, and impact based on needs of clinical operations. Develops or modifies clinical information technology procedures to solve complex healthcare problems, considers computer equipment capacity, and current system or network limitations. Analyzes and revises existing system logic and documents outcomes. Competent to work independently at all phases of clinical applications systems analysis and development. Studies clinical information technology systems' needs, investigates solutions, and presents recommendations to leadership and/or operational stakeholders. Responsible for being team lead as assigned by leadership. Regularly provides guidance and training to less experienced analysts. Responsible for quality assurance review, issue mitigation, and resolution. This employee serves as a liaison for technology system vendors, physicians, and other clinical operations leaders.
**This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina**
Qualifications
Required:
  • With Bachelors Degree: 5 years of experience in Clinical application support or Healthcare Information Technology
  • With Associates Degree: 7 years of experience in Clinical application support or Healthcare Information Technology
  • Without Degree: 9 years of experience in Clinical application support or Healthcare Information Technology.
  • EPIC Certification/Accreditation

Desired:
  • Bachelors degree in healthcare related field, Information Technology, or Informatics

What Norton Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Norton Healthcare logo

About Norton Healthcare

Sourced by ZipRecruiter

Norton Healthcare is a not-for-profit hospital and health care system and is Louisville's second largest employer, with more than 18,000 employees, over 1,700 employed medical providers and approximately 2,000 total physicians on its medical staff. The system includes six hospitals (five in Louisville and one in Madison, Indiana) with 1,993 licensed beds, eight outpatient centers, 18 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens clinics and an expanded telehealth program. It provides care at more than 340 locations throughout Kentucky and Southern Indiana.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1988

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