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Application Support Manager Jobs in Kentucky (NOW HIRING)

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested ... Mobile Device Management and troubleshooting experience * Knowledge about the Application ...

Nityo Infotech

IT Support Specialist

Florence, KY

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss ... Mobile Device Management and troubleshooting experience * Knowledge about the Application ...

Staffingine LLC

.Net Production Support

Erlanger, KY · On-site

Job Title: .Net Production Support Job Location: Erlanger, KY Job Type: Contract * Candidate should ... Has ability to analyze legacy applications and creates technical design document for application ...

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

Manage Active Directory, user access, and Microsoft 365 services. ERP & Application Support * Support ERP systems (preferably SAP) and business-critical applications. * Resolve application issues and ...

Transunion

Customer Support Operations

Louisville, KY · On-site

This role reports directly to the Senior Manager of the Customer Support Operations division. This ... application support. * Strong knowledge of telecom concepts, especially Local Number Portability ...

K&K Technical

Systems Engineer

Georgetown, KY · On-site

$55 - $65/hr

Support system architecture, networking, and infrastructure improvements. * Manage application testing, traceability, and validation activities. * Coordinate with engineering, IT, and manufacturing ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Kentucky

Application Support Manager information

See Kentucky salary details

$53K

$92.9K

$143.7K

How much do application support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application support manager in Kentucky is $92,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $110,300.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Kentucky?

The most popular types of Application Support jobs in Kentucky are:

What job categories do people searching Application Support Manager jobs in Kentucky look for?

The top searched job categories for Application Support Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Application Support Manager jobs?

Cities in Kentucky with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,945 per year, or $44.7 per hour.

Application Support Analyst: II

Kavaliro

Louisville, KY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Kavaliro is seeking an Application Support Analyst II to support a client in Kentucky.
Shift Requirements:
Can be flexible but would need to work within 7am-6pm based on time zone.
(On-call on weekends, will be shared amongst team of 7- Monitoring inbox)
Remote:
Travel is not a requirement but could be a possibility, not often.
Preferred Skills:
Must have at least 3 years of experience using HCHB on a support/implementation level.
Must be able to hit the ground running, experience is more important than education. can manager themselves, self-starter.
Not looking for a person who works in Data, this is a support job,
Application Support Analyst Serves as a subject matter expert for Homecare Homebase (HCHB) and related clinical applications. This role is responsible for providing technical support, optimization of systems, processes, implementing system enhancements, and ensuring compliance with regulatory standards. The analyst collaborates across teams to maintain system integrity, improve operational efficiency, and support clinical staff through training and technical guidance.
Application Support Analyst assist users of computer and mobile applications. They must be able to think creatively in order to implement improvements, and they may also be involved in installing new software and making updates. Software must be tested prior to being implemented and then re-tested periodically. Problems may be detected from areas where users have consistently reported problems, or when users are unable to complete certain tasks. These analysts may receive inquiries from clients through chat, email, or phone, so customer service skills are beneficial in this position. Application Support Analysts may also create frequently-asked-questions (FAQ) lists and troubleshooting guides to minimize the number of inquiries made. Problems and bugs that are reported should be researched, followed by resolutions, and problems should then continue to be monitored. These support analysts perform many tasks independently, but it's also important that they work well with others in technical positions to successfully obtain conclusions. The Application Support Analyst is responsible for: Assessing, coordinating, and reviewing all issues and impacts associated with applications support and business processes; Working independently on escalated issues; Proactively suggesting ways of improving system stability, availability, performance and reliability; Leading teams and projects to resolve complex technical issues; Protecting and insuring the stability of the operational systems as well as maintaining the integrity of the data they contain.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Job Requirements
Hybrid
By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.

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