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Remote Technical Support Manager Jobs in Kentucky

KEYENCE

Field Application Engineer '27

Louisville, KY · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

New

KEYENCE

Field Application Engineer

Louisville, KY · On-site +1

$54K - $81K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltim ... Provide first level technical support, maintenance and troubleshooting for hardware and software in ...

Cayenta

(Remote) Support Analyst

Canada, KY · Remote

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Excellent communication skills, with the ability to clearly explain technical concepts and manage ...

New

Atlas Copco

Create and manage service work orders by reviewing quotes and purchase orders for accuracy and ... Ability to work a hybrid schedule in Louisville, Kentucky (3 days in-office, 2 day remote). In ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Kentucky

Remote Technical Support Manager information

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Kentucky? For Remote Technical Support Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Kentucky look for? The top searched job categories for Remote Technical Support Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Technical Support Manager jobs? Cities in Kentucky with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Kentucky as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Field Application Engineer '27

KEYENCE

Louisville, KY • On-site, Remote

$53K - $80K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

New

Job description

Join KEYENCE as a Field Application Engineer

Training Classes Begins January or July 2027
Multiple U.S. Locations | Entry-Level | Full-Time

Are you ready to launch your career with one of the world's most innovative companies? KEYENCE is looking for driven, adaptable engineers to join our Field Application Engineer Team. Whether you're a recent graduate or early in your career, this is your opportunity to grow with a global leader in automation and technology.

What You'll Do

As a Field Application Engineer, you'll be at the forefront of solving complex technical challenges and shaping the future of American manufacturing. This is a field-based position with most of your time on-site with customers and sales teams. The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for.

  • Solve complex customer challenges through creative configurations of our technical products
  • Install and program our products using hand tools or programming languages.
  • Provide on-call, on-site and remote technical support, training, and troubleshooting
  • Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions
  • Conduct product testing and create detailed proposal reports to aid our sales team.
  • Work in dynamic environments-manufacturing floors, labs, and more-with occasional lifting (up to 60 lbs.) and off-hours support

Location Flexibility

Choose up to two preferred office locations when you apply-we'll do our best to place you where you want to be. You'll work within a regional territory, not nationwide.

What We Offer

  • Base Salary: $53,940 - $80,760 (based on location)
  • Performance Bonus Target: $24,000 annually (performance-based), paid quarterly
  • World-Class Training: Paid, hands-on training and on-the-job mentorship
  • Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
  • Career Growth: Promote-from-within culture with base and bonus increases

What We're Looking For

  • Bachelor's degree (or Associate's and 4+ years military experience)
  • Strong work ethic and a passion for solving challenging problems
  • Flexibility to adapt your schedule and support customers and salespeople
  • Willingness to travel (60-100%), including overnight
  • Valid driver's license and personal vehicle
  • Ability to lift and transport demo equipment (35-85 lbs.) into customer sites

Why KEYENCE?

  • Recognized by Forbes as one of the World's Most Innovative Companies
  • A global leader in factory automation and quality assurance solutions
  • Operating profit of over 40% for 25 consecutive years
  • A culture that invests in your success from day one

Ready to make an impact?
Apply now and start your journey with KEYENCE in January or July 2027!

KEYENCE is an at-will, Equal Opportunity Employer. 

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