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Remote Technical Support Manager Jobs in Kentucky

RMS Energy

Technical Data Coordinator

Louisville, KY · Remote

... support * Able to manage multiple tasks and meet deadlines with guidance from senior engineers ... Able to work independently in a remote environment * Willing to travel 25%+ to sites or industry ...

RecruitWell

Radiology - Teleradiology Physician

Lexington, KY · On-site +1

$315K - $394K/yr

100% Remote - Kentucky General Teleradiology Job Clinical Role: * Do you know someone that might be ... All equipment and technical support provided * Licensing and credentialing managed by the ...

RecruitWell

Radiology - Imaging Physician

Lexington, KY · On-site +1

$315K - $394K/yr

100% Remote - Kentucky Body Imaging Teleradiology Job Clinical Role: * Do you know someone that ... All equipment and technical support provided * Licensing and credentialing managed by the ...

Conduent, Inc.

Delivery Supervisor

Lexington, KY · On-site +1

Supports conflict resolution and manages client, people, task, and systems related issues ... Ability to work effectively in a remote environment while maintaining high performance and ...

Revvity

Sr. Tax Manager (REMOTE)

Frankfort, KY · On-site +1

$134K - $167K/yr

Support cross-functional tax planning initiatives, including transaction structuring, supply chain ... Strong technical knowledge of U.S. international tax regulations, Transfer Pricing and ASC 740.

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Kentucky

Remote Technical Support Manager information

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Kentucky? For Remote Technical Support Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Kentucky look for? The top searched job categories for Remote Technical Support Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Technical Support Manager jobs? Cities in Kentucky with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Technical Data Coordinator

RMS Energy

Louisville, KY • Remote

Per diem

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

We’re looking for a Technical Data Coordinator who is excited to support data accuracy, organization, and accessibility across our engineering and operations teams. In this role, you’ll help maintain up-to-date technical records, assist with data entry and analysis, and ensure critical information flows smoothly to support project planning, execution, and reporting. If you have a knack for streamlining data processes, enjoy working with details, and want to play a key role in driving operational efficiency and informed decision-making, we’d love to connect.

What You’ll Do:
  • Help organize and maintain technical documents, drawings, and records
  • Assist in managing databases and filing systems for technical data
  • Collaborate with engineers, operations, and project teams to ensure data accuracy
  • Contribute to project documentation, reports, and client deliverables
  • Support digitization of records and improvement of data storage systems
  • Monitor data quality and assist with basic analysis and reporting
  • Follow data security and compliance protocols
  • Provide general technical and administrative support as needed
The Experience We’re Looking For:
  • 0-2+ years' experience in data coordination, documentation, or administrative support
  • Able to manage multiple tasks and meet deadlines with guidance from senior engineers
  • Willingness to learn technical systems, equipment terms, and industry standards
  • Clear and effective written and verbal communication skills
  • Comfortable working with Microsoft Excel, Word, and Outlook
  • Data-driven mindset with the ability to track, analyze, and act on recruitment KPIs
Additional Requirements:
  • Able to work independently in a remote environment
  • Willing to travel 25%+ to sites or industry events as needed
  • Must successfully complete a background check and pre-employment/random drug tests
  • Valid driver’s license with a clean driving record
Bonus Points for:
  • Associate's or Bachelor’s degree in business management, engineering, information management, data science, or a related field
  • Exposure to data tools like SQL, SAP, or AutoCAD
  • Experience supporting engineering, substation, or high-voltage energy projects
  • Prior experience supporting a fast-growing engineering or field services company
Why Join RMS Energy:
We’re not just another power services company. We’re a tight-knit, mission-driven team that values safety, teamwork, innovation, and continuous growth.
  • Competitive Compensation – Overtime potential and merit-based raises
  • Flexible Work Environment – Enjoy autonomy and adaptable scheduling, where applicable
  • Full Benefits – Medical, dental, and vision coverage fully paid for employees, starting the month after hire
  • Steady Employment amp; Career Growth – Be part of a fast-growing company with promotion potential
  • 401(k) with Company Match – Traditional amp; Roth options + free investment guidance
  • Top-Tier Equipment – Provided to support you in the field
  • Compensated Travel Time plus Per Diem – Earn while seeing new places
  • Education Support – Paid training, certifications, and industry memberships
  • Generous PTO – Paid vacation, holidays, and sick leave
  • Employee Assistance Program – Legal, financial, and mental wellness support
Want to be part of something meaningful?
Apply today and join a team where People, Purpose, and Power come together – your future starts here.
RMS Energy is an Equal Opportunity Employer. We believe diverse teams drive better outcomes, and we’re committed to creating an inclusive environment where all employees feel valued and empowered. For more information about RMS Energy, please visit www.rmsenergy.com.

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