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Application Support Manager Jobs in Kentucky (NOW HIRING)

Systems Engineer

Georgetown, KY ยท On-site

$68/hr

Ability to work weekends to support application management activities. * Strong verbal and written communication skills to effectively explain with multiple levels within the organization. Founded in ...

The Sales Manager will lead commercial growth initiatives across Marmon-Herrington's Class 6-8 ... Provide technical and application support to customers as needed, including assisting with ...

The Sales Manager will lead commercial growth initiatives across Marmon-Herrington's Class 6-8 ... Provide technical and application support to customers as needed, including assisting with ...

This role reports directly to the Senior Manager of the Customer Support Operations division. This ... application support. * Strong knowledge of telecom concepts, especially Local Number Portability ...

New

... or enterprise application support environment. * Experience with IT service management(ITSM ... practices, including ticketing systems, service level agreements, and knowledge base development.

Supporting validation activities and managing traceability for system processes. ** Troubleshooting application issues and identifying solutions. Testing and deployment of application quarterly ...

Showing results 41-60

Application Support Manager information

See Kentucky salary details

$53K

$92.9K

$143.7K

How much do application support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application support manager in Kentucky is $92,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $110,300.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Kentucky?

The most popular types of Application Support jobs in Kentucky are:

What job categories do people searching Application Support Manager jobs in Kentucky look for?

The top searched job categories for Application Support Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Application Support Manager jobs?

Cities in Kentucky with the most Application Support Manager job openings:

Infographic showing various Application Support Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,945 per year, or $44.7 per hour.

Manager, Application Engineering

Patientco

Louisville, KY โ€ข On-site

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago


Job description

ABOUT THIS POSITION

We are seeking an experienced and driven Software Engineering Manager to lead a high-performing team of software engineers and QA professionals. In this role, you will own delivery, quality, and the growth of your team while partnering closely with product and technology leadership to build the award-winning products we offer our clients. Our Engineering Managers are hands-on technical leaders who bring both strategic vision and the willingness to dig into the details alongside their team.

WHAT YOU'LL DO

  • Manages all day-to-day activities of theteam

  • Conducts People Operations responsibilities for all assigned team members, includingperformancereviews, disciplinary action, etc.

  • Schedules projects and resources, and monitors project timelines; willultimatelybeaccountable for the success or failure of all team projects

  • Motivatesand providesguidance to team members toaccomplishteam goals through counseling, performance reviews, mentoring, and team building activities

  • Coaches team members, helping them develop into more senior/experienced resources

  • Works with the Business Product Owners toidentifypriorities for ApplicationDevelopment and enhancements;acquiresresources for projects to fit the current and future needs of theBusiness

  • Worksclosely and cohesively with otherManagers within Technology, as well as with key stakeholders in related departments

  • Helps other TechnologyManagers set and implement policies and procedures related to application quality, standards, and testing

  • Technical capabilities are on par with theLead Application Engineer

  • Plays an integral part inestablishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole

  • Establishes training offerings, suited for individuals' needs, for them to progress

  • Establishes priorities forLead Application Engineersand ensures that they have guidance and coaching in mentoring other team members

  • Additionalduties as assigned

WHAT YOU'LL NEED

  • Experience with statically typed / compiled languages (c#, java, c, go)

  • Experience with dynamically typed / interpreted languages (javascript, python,php)

  • Experience with Relational Databases (sqlserver,mysql,postgres)

  • Experience with cloud technologies (aws,gcloud, azure)

  • Experience as a Technical Lead/Lead Engineer

  • Experience with Version Control (git)

  • Experience with Unit and Integration Testing Methodologies

  • Experience buildinghighly-scalablesoftware solutions

  • Excellent written and verbal communication skills

  • Ability to work in a fast-paced environment & welcome change

  • Highly self-motivated

  • Ability to work both in team and solo environments

  • Demonstrates Leadership

  • Bachelor's degree in related field or equivalent work experience

Preferred Skills:

  • Experience with flat file data processing (parsing, validation, normalization)

  • Experience with cloud-based data tools (Airflow, Athena/S3, Glue,etc)

  • Experience with data analytics tools (snowflake,PowerBI)

  • Prior experience as a people leader

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.