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Application Support Manager Jobs in London, KY (NOW HIRING)

McTribe Shift Manager

Manchester, KY ยท On-site

$10 - $12.50/hr

... supported. Perks and Benefits โ€ข Weekly pay or daily pay options โ€ข Mobile shift swap application ... Manage and oversee crew schedules to ensure smooth operations. โ€ข Inspiration and Empower: Provide ...

McTribe Shift Manager

London, KY ยท On-site

$12.75 - $16/hr

... supported. Perks and Benefits โ€ข Weekly pay or daily pay options โ€ข Mobile shift swap application ... Manage and oversee crew schedules to ensure smooth operations. โ€ข Inspiration and Empower: Provide ...

McTribe Shift Manager

London, KY ยท On-site

$12.75 - $16/hr

... supported. Perks and Benefits โ€ข Weekly pay or daily pay options โ€ข Mobile shift swap application ... Manage and oversee crew schedules to ensure smooth operations. โ€ข Inspiration and Empower: Provide ...

McTribe Shift Manager

London, KY ยท On-site

$12.75 - $16/hr

... supported. Perks and Benefits โ€ข Weekly pay or daily pay options โ€ข Mobile shift swap application ... Manage and oversee crew schedules to ensure smooth operations. โ€ข Inspiration and Empower: Provide ...

Through operational oversight and team development, store management supports AutoZone's mission of ... Online Application: An online application is required. Click the Apply button to complete your ...

Through operational oversight and team development, store management supports AutoZone's mission of ... Online Application: An online application is required. Click the Apply button to complete your ...

Focused on delivering quality parts, reliable service, and dedicated support, this team connects ... Online Application: An online application is required. Click the Apply button to complete your ...

To achieve this, managers are expected to provide their team with the tools needed for success ... the application and hiring process, including support for the interview or onboarding process ...

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Showing results 1-20

Application Support Manager information

See London, KY salary details

$51.5K

$90.3K

$139.6K

How much do application support manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for application support manager in London, KY is $90,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $107,100.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.

What cities near London, KY are hiring for Application Support Manager jobs?

Cities near London, KY with the most Application Support Manager job openings:

Infographic showing various Application Support Manager job openings in London, KY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,277 per year, or $43.4 per hour.

PDS Administrative Assistant/Waiver Application Initiator

332098 Cumberland River Behavioral Health

Corbin, KY โ€ข On-site

$18 - $24.25/hr

Full-time

Re-posted 5 days ago


Job description

Description:



Essential Duties and Responsibilities:

  • Ensure documents (POC’s, addendums) are sent out to D/ID & PDS Case Managers in a timely fashion.
  • Copy and file documents in a timely fashion.
  • Maintain a list of POC due dates.
  • Process incoming mail-distribute/make copies as needed.
  • Keep a calendar of days when staff will be off work.
  • Make required changes to forms as they are updated and distribute them to the appropriate users.
  • Log in all information for accuracy and copy for Case Managers. File all LOC confirmations and PA’s.
  • Check Assessments, Plan of Cares and budgets for accuracy.
  • Send out corrections to D/ID & PDS Case Managers and file corrections once received.
  • Enter client completed application, MAP 10, MAP 115 and supporting documentation into the MWMA system
  • Mail application packets upon request in a timely manner.
  • Maintain database of applicants and their status
  • Be responsible for contacting clients and their families in a timely manner to complete applications
  • Assist clients and/or families with inputting all needed information into MWMA system. To ensure application for waiver waiting lists is complete
  • Follow-up in a timely manner to ensure that applications are complete and entered into the MWMA system
  • Answer and respond to phone calls and face-to-face questions and concerns related to all waiver programs
  • Provide available resources upon request
  • Maintain confidentiality of sensitive information
  • Meet with clients and families in their home if requested to complete application.
  • Responsible for operating switchboard and front office when receptionist is unavailable
  • Other duties may be assigned as needed.




Requirements:

Qualifications Include: High School Diploma or GED; Computer and typing skills; Organization skills; Submit to and pass a criminal background check and a drug screening test.

Hours: Monday through Friday, 8:00 am until 4:30 pm. Different hours may be required with the job or may be adjusted by Supervisor.



Required Job Skills:

  • Oral and written communication skills.
  • Typewriting and Computer skills.
  • Good organizational skills.
  • Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation.
  • Ability to complete assigned duties in a timely manner.
  • Ability to work well with people of all races, backgrounds, and needs.
  • Ability to work as part of a comprehensive community mental health team and to positively represent the agency in the community.
  • Ability to get along with diverse personalities and maintain effective working relationships.

Physical Demands and Work Environment:

  • The physical demands required to successfully perform this job include being able to push, pull, bend, stoop, stand, walk and lift up to 20 pounds. Reasonable accommodations will be made to enable the individual with disabilities to perform these essential functions.
  • The employee will normally work indoors but may on occasion be required to work outside or at another location if necessary. The noise level in the work environment is mild to moderate.
  • The position may require duties to include routine or reasonably anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
  • Hours of work are structured 7.5 or 8.0 hour blocks of time but may be subject to irregular and/or flexible hours based on needs or demands.
  • Participation in annual training regarding infection control and safety in the environment including hazardous waste and blood borne pathogens will be required.
  • All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.

Required Job Performance:

  • Successful Performance Evaluation on an annual basis. A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.