ZipRecruiter

Log In

Patientco
Patientco

60 Patientco Jobs Hiring Near You

Patientco

Staff Cloud Security Specialist

Atlanta, GA ยท On-site

$63 - $83.75/hr

ABOUT THIS POSITION This role is a core contributor to the design and implementation of secure cloud architectures across our multi-cloud environments (GCP primary; AWS/Azure supporting) and cloud ...

Patientco

Strategic Account Executive

Louisville, KY ยท On-site

ABOUT THIS POSITION We are looking for outstanding, brilliant, and driven account executives who are passionate about consultative selling. This Account Executive will be immersed in training and ...

Patientco

Delivery Manager

Atlanta, GA ยท On-site

ABOUT THIS POSITION Summary As a Delivery Manager, you'll be the driving force behind the successful delivery of modern technology initiatives-owning the full lifecycle from planning through launch.

Patientco

Senior Engineer II

Atlanta, GA

$100K - $138K/yr

ABOUT THIS POSITION While our Sr. Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology and the Business ...

Patientco

Client Success Manager

ABOUT THIS POSITION A Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients ...

Patientco

Marketing Analytics Manager

Atlanta, GA ยท On-site

ABOUT THIS POSITION Waystar is seeking a highly skilled and detail-oriented Marketing Measurement & Analytics professional to build, execute, and scale how marketing performance is measured and ...

Patientco

Sr. SDET I

Louisville, KY ยท On-site +1

$106K - $137K/yr

ABOUT THIS POSITION The Sr. SDET I is responsible for testing the company's products to ensure that company standards and specifications are met. Responsibilities include executing test cases ...

Patientco

Senior Data Engineer

Louisville, KY ยท On-site

$101K - $138K/yr

ABOUT THIS POSITION Waystar is seeking a highly skilled Senior Data Engineer to join our Business Data & Architecture team and help advance our enterprise Data Modernization Program on Google Cloud ...

Patientco

Shared Services Partner

Louisville, KY ยท On-site

$20.25 - $26.50/hr

ABOUT THIS POSITION Implements and administers People Team programs, policies, and practices within a shared services model. Maintains detailed knowledge of HR service areas and provides team member ...

Patientco

Product Manager

Lehi, UT ยท On-site

ABOUT THIS POSITION Waystar is seeking a Product Manager to join the team. Reporting to the Vice President, Product Strategy, you will be responsible for leading the future of Iodine's product lines ...

Patientco

Clinical Product Consultant - CDI

ABOUT THIS POSITION The CDI Product Consultants at Waystar joins a seasoned Clinical team that plays an active role in implementation & delivery of the CDI product for our clients. This role ...

next page

Showing results 1-20

All JobsPatientco Jobs

Patientco Jobs Information

What are the most popular cities for Patientco jobs?

What are the most popular states for Patientco jobs?

What are the most popular job types at Patientco?

    What are the most popular categories at Patientco?

    Infographic showing various job openings at Patientco in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, and 11% Remote job distribution.

    Enterprise Technical Support Analyst

    Patientco

    Louisville, KY

    Full-time

    Medical, Retirement, PTO

    Re-posted 28 days ago

    Job description

    ABOUT THIS POSITION

    We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully optimistic. The Enterprise Technical Support Analyst serves as a front-line support contact for Waystar's most strategic clients. The Enterprise Technical Support Analyst provides support to our clients for simple, urgent, and/or complex issues. This is accomplished by handling support inquiries either by phone or by our web portal. The ideal candidate understands the importance of professionalism when working with high profile clients and can prioritize tasks with the needed sense of urgency.

    WHAT YOU'LL DO

    • Answer incoming calls and/or web cases from our most strategic clients.
    • Make outbound calls as needed to clients to resolve support cases.
    • Respond to case comments from our web portal to support our clients.
    • Documents support cases thoroughly, showing research steps and resolution.
    • Identify client concerns and engage appropriate internal resources to ensure timely resolution.
    • Use resources to resolve issues in a timely and self-sufficient manner.
    • Communicates well within department and with other departments.
    • Strives to meet and exceed individual, and team, goals and metrics.
    • Abides by phone schedule to ensure enough coverage for our clients.
    • Ability to demonstrate professionalism in communicating with clients both written and verbally.
    • Performs other duties and/or projects as assigned by management within the area of responsibility and control

    WHAT YOU'LL NEED

    • 4-year bachelor's degree preferred
    • Experience working in healthcare, whether it be medical billing, coding, administration, etc. or experience in revenue cycle management or technology support company is preferred. Exceptional client service skill
    • Technically savvy with excellent troubleshooting and analytical skills
    • Working knowledge of EDI files is a bonus.
    • Demonstrated knowledge of Microsoft applications (Outlook, Work, Excel)
    • Acts as a self-starter and uses critical thinking skills regularly. Professional, effective, and clear communication skills
    • Comfortable with de-escalating client issues and temperament
    • Team Player - You need to be able to work with others towards a common purpose/goal to create strong alliances with clients, partners, and fellow employees.

    ABOUT WAYSTAR

    Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

    Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

    Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

    WAYSTAR PERKS

    • Competitive total rewards (base salary + bonus, if applicable)
    • Customizable benefits package (3 medical plans with Health Saving Account company match)
    • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
    • Paid parental leave (including maternity + paternity leave)
    • Education assistance opportunities and free LinkedIn Learning access
    • Free mental health and family planning programs, including adoption assistance and fertility support
    • 401(K) program with company match
    • Pet insurance
    • Employee resource groups

    Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Apply