ZipRecruiter

Log In

3

Entry Level Remote Customer Support Representative Jobs in Kentucky

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

McQuade Organization

We are a growing organization backed by a Fortune 500 company, seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help ...

shentel

Customer Service Representative

Welch, WV · Remote

$15.75 - $21.50/hr

Shentel is hiring a Remote Customer Service Representative to join our call center team to support our growing business. You must reside in Virginia, West Virginia, Maryland, Pennsylvania, Ohio ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

next page

Showing results 1-20

All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Kentucky

Entry Level Remote Customer Support Representative information

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Kentucky? The most popular types of Remote Customer Support Representative jobs in Kentucky are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Kentucky? For Entry Level Remote Customer Support Representative jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Kentucky look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Kentucky are:
What cities in Kentucky are hiring for Entry Level Remote Customer Support Representative jobs? Cities in Kentucky with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Kentucky as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.
Remote Customer Support Associate - Online

Remote Customer Support Associate - Online

Globe Life American Income Division

Richmond, KY • On-site, Remote

$13.50 - $18.50/hr

Full-time

Medical, Life, Retirement

Posted 7 days ago

Job description

Now Hiring: Remote Client Representatives (U.S. Residents Only)
Location: 100% Remote
Step into a career built on stability, service, and long-term opportunity. Since 1951, we have proudly supported working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families.
As part of a growing, mission-driven organization, we are seeking motivated, relationship-focused individuals who enjoy helping others and building meaningful client connections through secure Zoom virtual appointments from home.
This is an excellent opportunity for individuals seeking a flexible remote career with professional growth, mentorship, and long-term earning potential.
About Us
  • Proud parent company: Globe Life
  • Essential business with 20%+ growth last year, even during challenging economic conditions
  • Serving clients throughout the United States and Canada
  • Mission-focused organization dedicated to protecting working families
Requirements • Responsibilities • Rewards
🌎 100% Remote Work
Work from home with flexibility, structure, and ongoing support in a fully virtual environment.
💰 Weekly Pay + Performance Bonuses
Earn reliable weekly income with additional incentives tied to consistency, growth, and performance.
📈 Long-Term Growth Potential
Build residual income opportunities through ongoing client relationships and renewals.
♥ Comprehensive Benefits
  • Health insurance reimbursement program
  • Company-supported life insurance coverage
  • Retirement planning options
📚 Full Training & Mentorship
No prior insurance experience required. We provide professional training, mentorship, and leadership development for coachable, motivated individuals.
⏰ Flexible Scheduling
Create a personalized schedule while maintaining clear expectations and growth opportunities.
Key Responsibilities
  • Conduct virtual client consultations through Zoom and phone communication
  • Build and maintain long-term client relationships
  • Assist clients with benefit information, coverage questions, and policy support
  • Deliver professional, solution-focused customer service
  • Maintain accurate communication and follow-up records
  • Participate in ongoing training and professional development sessions
What We're Looking For
Successful candidates typically demonstrate:
  • Clear and professional communication skills
  • Basic computer proficiency and comfort with Zoom-based meetings
  • Strong work ethic and commitment to client service
  • Positive, outgoing, and professional attitude
  • Effective time management and ability to work independently
  • Adaptability and willingness to learn

Leadership or management experience is helpful, but not required.
Why Join AO?
AO is built on mentorship, stability, flexibility, and purpose. We believe in supporting individuals who are motivated to grow professionally while making a meaningful difference in the lives of families nationwide.
Here, your effort is recognized, your growth is supported, and your success has no ceiling.
Interview Process
All interviews are conducted through Zoom video conferencing to provide a convenient, professional, and streamlined experience for all applicants.
Take the Next Step
If you're looking for a stable, rewarding work-from-home opportunity with long-term growth potential, we encourage you to apply today.
👉 Join AO and become part of a legacy dedicated to protecting families and building futures-generation after generation.

Apply