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Remote Order Management Jobs in Kentucky (NOW HIRING)

Cornbread Hemp

CX Experience Advisor

Louisville, KY · On-site +1

$20/hr

Hybrid or Remote (U.S.) Starting Pay: $20 per Hour The Role As a Customer Experience Advisor, you will be the first point of contact for customers, assisting with inquiries, order management, and ...

New

McKesson

Customer Service Representative

Louisville, KY · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local ... Order management includes manual order entry, verification of electronically submitted orders, and ...

McKesson

Customer Service Representative

Louisville, KY · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local ... Order management includes manual order entry, verification of electronically submitted orders, and ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Help customers with orders, shipping questions, product details, and troubleshooting * Track and ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Louisville, KY · On-site +1

$16.25 - $21.50/hr

Help customers with orders, shipping questions, product details, and troubleshooting * Track and ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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Remote Order Management information

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$35

How much do remote order management jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote order management in Kentucky is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.73 per hour, depending on experience, location, and employer.

What is remote order management?

A Remote Order Management job involves overseeing and processing customer orders from a remote location. Responsibilities typically include order entry, tracking shipments, resolving discrepancies, and coordinating with suppliers or internal teams. Strong communication, attention to detail, and familiarity with order management software are often required. This role helps ensure a smooth purchasing experience for customers while optimizing order fulfillment processes.

What skills and qualifications are needed for remote order management?

To thrive as a Remote Order Management professional, you should have strong organizational skills, attention to detail, and experience in supply chain or customer service roles, often supported by a relevant degree or equivalent experience. Familiarity with order management software, ERP systems, and CRM tools is typically required, and certifications in logistics or supply chain can be advantageous. Exceptional communication, problem-solving abilities, and time management help you excel in coordinating orders and resolving issues remotely. These skills ensure accurate and timely order processing, positive customer experiences, and efficient collaboration with team members across locations.

What are the main challenges in remote order management and how can they be overcome?

One of the main challenges in Remote Order Management is coordinating efficiently with cross-functional teams and customers without face-to-face interaction, which requires clear communication and proactive follow-up. Managing multiple orders simultaneously while remaining accurate and meeting tight deadlines can also present difficulties, especially during peak seasons. To succeed, professionals use digital tools to track orders, maintain meticulous records, and set clear priorities. Staying organized and adaptable allows you to overcome obstacles and ensure a smooth, reliable order fulfillment process from a remote setting.

What are the most commonly searched types of Order Management jobs in Kentucky?

The most popular types of Order Management jobs in Kentucky are:

What are popular job titles related to Remote Order Management jobs in Kentucky?

For Remote Order Management jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Order Management jobs in Kentucky look for?

The top searched job categories for Remote Order Management jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Order Management jobs?

Cities in Kentucky with the most Remote Order Management job openings:

Remote Order Management jobs near you
Infographic showing various Remote Order Management job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 10% Part Time, 7% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $43,181 per year, or $20.8 per hour.

Remote Customer Care Opportunities

Bowling Green, KY • On-site, Remote

1-800-Flowers Family of Brands
See more jobs at 1-800-Flowers Family of Brandsexternal

$15.55/hr

Full-time

Re-posted 19 days ago

Job description

Join Our Customer Care Team From Home!
Are you a compassionate person who thrives on connecting with others and resolving their issues with empathy? Do you enjoy helping people, solving problems, staying organized, and creating positive experiences? If so, we want to talk to you!
At 1-800-FLOWERS.COM, Inc., our Customer Care teams play an important role in helping customers celebrate, connect, and express themselves through our family of brands.
We are looking for customer-focused individuals interested in a variety of remote Customer Care opportunities. Depending on the position and business needs, you could be assisting customers directly, supporting corporate and VIP clients, processing orders, gathering important order information, responding to customer inquiries, or working behind the scenes to ensure every order is completed accurately and efficiently.
What You Could Be Doing
Opportunities within our Remote Customer Care teams may include:
  • Assisting customers through inbound and outbound phone calls, email, and other communication channels.
  • Listening to customer needs, answering questions, resolving concerns, and providing helpful solutions with empathy and professionalism.
  • Supporting customers with order placement, order updates, account questions, and other service needs.
  • Processing consumer, corporate, and business gifting orders accurately and efficiently.
  • Gathering important information such as payment details, recipient addresses, gift messages, shipping dates, and other order requirements.
  • Supporting corporate, VIP, and business customers with their gifting and order management needs.
  • Entering orders, creating invoices, updating customer information, and maintaining accurate records in company systems.
  • Following up with customers to obtain missing information and ensure orders are completed on time.
  • Partnering with internal teams and leadership to resolve issues and provide a seamless customer experience.
  • Managing multiple tasks and priorities while maintaining accuracy, quality, and productivity.
  • Using technology and internal systems to document customer interactions, process orders, and manage customer requests.
  • Identifying opportunities to recommend products or services that may better meet a customer's needs.
  • Contributing to a collaborative remote team environment focused on helping customers and delivering exceptional service.

What We're Looking For
We are looking for people who are passionate about helping others and comfortable working in a fast-paced environment. Successful candidates may have:
  • A high school diploma or equivalent.
  • Previous customer service, call center, administrative, order processing, data entry, retail, hospitality, or related experience.
  • Strong verbal and written communication skills.
  • A customer-first mindset and the ability to communicate with patience, empathy, and professionalism.
  • Strong attention to detail and a commitment to accuracy.
  • The ability to listen carefully, ask questions, and identify what customers need.
  • Strong organizational and time management skills.
  • The ability to multitask and shift between different responsibilities throughout the day.
  • Comfort learning and using computer systems, internet-based applications, and Microsoft Office programs.
  • The ability to work independently while remaining connected and engaged with a remote team.
  • A positive, flexible attitude and willingness to learn.
  • The ability to successfully complete required training and meet established attendance, quality, productivity, and performance expectations.

Working Remotely
Because these opportunities are remote, candidates must have a dedicated workspace and reliable internet service that meets the requirements of the specific position.
Depending on the role, employees may be required to provide or have access to a compatible Windows or Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a keyboard and mouse, a working cellphone, and other equipment necessary to perform the position successfully.
Specific technology and equipment requirements will be discussed during the hiring process.
The expected hourly rate for this position is $15.55. The actual compensation will be determined by experience and other factors permitted by the law.
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