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Remote Order Management Jobs in Columbus, OH (NOW HIRING)

PH FM LLC

Work Order Specialist

Westerville, OH · On-site

$18.75 - $25/hr

We are looking for a Work Order Specialist to join our team! Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development ...

PHFM

Work Order Specialist

Columbus, OH · On-site

$18.75 - $25/hr

We are looking for a Work Order Specialist to join our team! Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development ...

PH FM LLC

Work Order Specialist

Columbus, OH

$18.75 - $25/hr

We are looking for a Work Order Specialist to join our team! Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development ...

PH FM LLC

Work Order Specialist

Columbus, OH · On-site

$18.75 - $25/hr

We are looking for a Work Order Specialist to join our team! Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development ...

PHFM

Work Order Specialist

Westerville, OH · On-site

$18.75 - $25/hr

We are looking for a Work Order Specialist to join our team! Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development ...

PH FM LLC

Work Order Specialist

Westerville, OH

$18.75 - $25/hr

We are looking for a Work Order Specialist to join our team! Come work for an industry leader with consistent growth, explore multiple business lines, and experience an individualized development ...

Harris

Remote Care Management - CMA

Delaware, OH · Remote

The role of the Care Coordinator is to abide by the plan of care and orders of the practice ... Our program offers a customized model of remote care services that blends Chronic Care Management ...

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Remote Order Management information

See Columbus, OH salary details

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$23

$39

How much do remote order management jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for remote order management in Columbus, OH is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.13 per hour, depending on experience, location, and employer.

What is a Remote Order Management job?

A Remote Order Management job involves overseeing and processing customer orders from a remote location. Responsibilities typically include order entry, tracking shipments, resolving discrepancies, and coordinating with suppliers or internal teams. Strong communication, attention to detail, and familiarity with order management software are often required. This role helps ensure a smooth purchasing experience for customers while optimizing order fulfillment processes.

What are the main challenges faced in a Remote Order Management role and how can they be overcome?

One of the main challenges in Remote Order Management is coordinating efficiently with cross-functional teams and customers without face-to-face interaction, which requires clear communication and proactive follow-up. Managing multiple orders simultaneously while remaining accurate and meeting tight deadlines can also present difficulties, especially during peak seasons. To succeed, professionals use digital tools to track orders, maintain meticulous records, and set clear priorities. Staying organized and adaptable allows you to overcome obstacles and ensure a smooth, reliable order fulfillment process from a remote setting.

What are the key skills and qualifications needed to thrive in the Remote Order Management position, and why are they important?

To thrive as a Remote Order Management professional, you should have strong organizational skills, attention to detail, and experience in supply chain or customer service roles, often supported by a relevant degree or equivalent experience. Familiarity with order management software, ERP systems, and CRM tools is typically required, and certifications in logistics or supply chain can be advantageous. Exceptional communication, problem-solving abilities, and time management help you excel in coordinating orders and resolving issues remotely. These skills ensure accurate and timely order processing, positive customer experiences, and efficient collaboration with team members across locations.

What are popular job titles related to Remote Order Management jobs in Columbus, OH? For Remote Order Management jobs in Columbus, OH, the most frequently searched job titles are:
What cities near Columbus, OH are hiring for Remote Order Management jobs? Cities near Columbus, OH with the most Remote Order Management job openings:
Remote Order Management jobs near you
Order Management Specialist

Order Management Specialist

American Nitrile

Grove City, OH • On-site

$26 - $32/hr

Full-time

Posted 2 days ago

Job description

The purpose of the EDI Order Management Specialist is to manage electronic data interchange (EDI) transactions for large retail customers (e.g., Walmart), ensuring accurate processing of purchase orders, timely order fulfillment coordination, and creation and transmission of Advance Ship Notices (ASNs). This role ensures compliance with customer-specific EDI requirements and supports efficient order-to-cash operations.
Duties and Responsibilities
The EDI Order Management Specialist is responsible for managing EDI transactions, resolving order discrepancies, and ensuring timely and accurate customer communication.
Primary duties and responsibilities include:
  • EDI Order Processing
    • Receive, review, and process incoming EDI purchase orders (e.g., EDI 850 transactions).
    • Validate order accuracy, including pricing, quantities, ship-to locations, and delivery dates.
    • Enter and manage orders within ERP systems, ensuring alignment with EDI data.
  • Advance Ship Notice (ASN) Management
    • Prepare, validate, and transmit ASNs (EDI 856) in compliance with customer routing guides.
    • Ensure ASN accuracy, including carton/pallet configuration, GTINs, lot/batch data (if applicable), and shipment details.
    • Coordinate with warehouse/shipping teams to ensure physical shipments match ASN data.
  • Customer Compliance
    • Ensure adherence to retailer-specific EDI and logistics requirements (e.g., Walmart compliance standards).
    • Monitor and resolve compliance errors, chargebacks, and disputes related to EDI transactions.
    • Maintain up-to-date knowledge of customer routing guides and EDI specifications.
  • Order Management & Coordination
    • Act as the primary point of contact for order-related communication with key accounts.
    • Coordinate with supply chain, production, and logistics teams to ensure on-time, in-full (OTIF) delivery.
    • Manage order changes, cancellations, and back orders.
  • Exception Handling
    • Investigate and resolve EDI transmission errors, data mismatches, and system issues.
    • Work with IT or EDI providers to troubleshoot mapping or connectivity problems.
  • Inventory & Shipping Alignment
    • Ensure order fulfillment aligns with available inventory and production schedules.
    • Support allocation processes for high-volume or priority customers.
  • Reporting & Metrics
    • Track and report key performance indicators such as OTIF, ASN accuracy, and chargeback rates.
    • Analyze trends and recommend process improvements.
  • Documentation & Process Improvement
    • Maintain documentation for EDI processes, workflows, and customer requirements.
    • Identify and implement process improvements to enhance accuracy and efficiency.
  • Cross-Functional Collaboration
    • Work closely with Customer Service, Logistics, Warehouse, IT, and Sales teams.
    • Support continuous improvement initiatives across order fulfillment processes.

Qualifications
Education:
  • High School Diploma

Experience:
  • Minimum of 3-5 years of experience in EDI, order management, Logistics or customer Service.
  • Experience working with large retail customers (e.g., Walmart, Target, Amazon) strongly preferred.

Technical Knowledge:
  • Familiarity with EDI transaction sets such as:
    • 850 (Purchase Order)
    • 855 (PO Acknowledgment)
    • 856 (Advance Ship Notice)
    • 810 (Invoice)
  • Experience with ERP systems
  • Understanding of retailer compliance requirements and routing guides.

Skills & Competencies:
  • Strong attention to detail and data accuracy.
  • Ability to manage high transaction volumes with tight deadlines.
  • Problem-solving skills for resolving discrepancies and system issues.
  • Strong communication and coordination skills across teams and with customers.

Systems & Tools:
  • Experience with EDI platforms (e.g., SPS Commerce, TrueCommerce, Cleo, etc.).
  • Proficient in Microsoft Excel (data validation, analysis) and other Office tools.

Working conditions
This position operates primarily in an office environment with frequent interaction across departments such as warehouse, logistics, and customer service. The role may require extended periods of computer work and the ability to manage multiple priorities in a fast-paced environment, particularly during high-volume shipping periods.

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