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Remote Order Management Jobs in Ohio (NOW HIRING)

CosmoProf

CUSTOMER SUCCESS PARTNER

Cleveland, OH · Remote

Proficiency in Microsoft Office, Salesforce and order management systems * Beauty industry experience preferred * Experience supporting customers in a virtual or remote environment preferred Core ...

CosmoProf

CUSTOMER SUCCESS PARTNER

Cincinnati, OH · Remote

Proficiency in Microsoft Office, Salesforce and order management systems * Beauty industry experience preferred * Experience supporting customers in a virtual or remote environment preferred Core ...

McKesson

Customer Service Representative

Mason, OH · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local ... Order management includes manual order entry, verification of electronically submitted orders, and ...

McKesson

Customer Service Representative

Mason, OH · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local ... Order management includes manual order entry, verification of electronically submitted orders, and ...

Revvity

Senior Inside Sales Representative (REMOTE)

Columbus, OH · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This remote position is for an enthusiastic, goal-oriented person who thrives in a competitive and ... Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management ...

Revvity

Senior Inside Sales Representative (REMOTE)

Columbus, OH · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This remote position is for an enthusiastic, goal-oriented person who thrives in a competitive and ... Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management ...

Advanced Drainage Systems

Market Manager

Hilliard, OH · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Collaborate with internal departments (operations, corporate, order management, project resource ... Professional executive presence and clear communication abilities. #LI-JC1 #LI-Remote Company ...

Harris

Remote Care Management - CMA

New Hampshire, OH · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The role of the Care Coordinator is to abide by the plan of care and orders of the practice ... Our program offers a customized model of remote care services that blends Chronic Care Management ...

Harris

Remote Care Management - CMA

Delaware, OH · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The role of the Care Coordinator is to abide by the plan of care and orders of the practice ... Our program offers a customized model of remote care services that blends Chronic Care Management ...

Advanced Drainage Systems

Market Manager

Hilliard, OH · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Collaborate with internal departments (operations, corporate, order management, project resource ... Professional executive presence and clear communication abilities. #LI-JC1 #LI-Remote Health ...

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Remote Order Management information

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$12

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$39

How much do remote order management jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote order management in Ohio is $22.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.75 per hour, depending on experience, location, and employer.

What is remote order management?

A Remote Order Management job involves overseeing and processing customer orders from a remote location. Responsibilities typically include order entry, tracking shipments, resolving discrepancies, and coordinating with suppliers or internal teams. Strong communication, attention to detail, and familiarity with order management software are often required. This role helps ensure a smooth purchasing experience for customers while optimizing order fulfillment processes.

What skills and qualifications are needed for remote order management?

To thrive as a Remote Order Management professional, you should have strong organizational skills, attention to detail, and experience in supply chain or customer service roles, often supported by a relevant degree or equivalent experience. Familiarity with order management software, ERP systems, and CRM tools is typically required, and certifications in logistics or supply chain can be advantageous. Exceptional communication, problem-solving abilities, and time management help you excel in coordinating orders and resolving issues remotely. These skills ensure accurate and timely order processing, positive customer experiences, and efficient collaboration with team members across locations.

What are the main challenges in remote order management and how can they be overcome?

One of the main challenges in Remote Order Management is coordinating efficiently with cross-functional teams and customers without face-to-face interaction, which requires clear communication and proactive follow-up. Managing multiple orders simultaneously while remaining accurate and meeting tight deadlines can also present difficulties, especially during peak seasons. To succeed, professionals use digital tools to track orders, maintain meticulous records, and set clear priorities. Staying organized and adaptable allows you to overcome obstacles and ensure a smooth, reliable order fulfillment process from a remote setting.

What are the most commonly searched types of Order Management jobs in Ohio?

The most popular types of Order Management jobs in Ohio are:

What are popular job titles related to Remote Order Management jobs in Ohio?

For Remote Order Management jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Order Management jobs in Ohio look for?

The top searched job categories for Remote Order Management jobs in Ohio are:

What cities in Ohio are hiring for Remote Order Management jobs?

Cities in Ohio with the most Remote Order Management job openings:

Remote Order Management jobs near you
Infographic showing various Remote Order Management job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,266 per year, or $22.7 per hour.

REMOTE Special Order Escalation Specialist

Signet Jewelers Ltd.

Akron, OH • On-site, Remote

$21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Signet Jewelers rating

6.9

Company rating: 6.9 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

16th of 30 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
The Special Order Escalation Specialist plays a key role in supporting retail store teams, customers, vendor partners, and internal business partners throughout the order lifecycle. This position is responsible for managing order-related communications, resolving issues, coordinating with vendors, and ensuring special orders are processed accurately and efficiently.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Strong communication, problem-solving, and relationship-building skills are essential to success in this role.
Key Responsibilities
  • Serve as a primary point of contact for store teams regarding special order inquiries and requests.
  • Manage and respond to incoming emails, cases, and requests in a timely and professional manner.
  • Coordinate with vendor partners to obtain order updates, resolve issues, and ensure timely fulfillment.
  • Review and process escalated order concerns, identifying appropriate solutions and next steps.
  • Monitor order activity and proactively address issues that may impact delivery, customer satisfaction, or order accuracy.
  • Generate and distribute reports to vendors and internal business partners.
  • Communicate with cross-functional teams to resolve order, replacement, and fulfillment concerns.
  • Maintain accurate records and documentation within company systems.
  • Support internal communication channels by assisting team members with questions and order-related concerns.
  • Participate in team chat support and shared inbox management.
  • Ensure all customer and order information is handled accurately and professionally.
  • Identify opportunities for process improvement and contribute to a positive customer experience.

Qualifications
  • Education: High School Diploma or equivalent required.
  • Minimum of one year of experience in customer service, order management, operations support, retail support, or a related field.
  • Proficiency in Microsoft Outlook and Excel; working knowledge of Microsoft Word.
  • Strong verbal and written communication skills.
  • Exceptional attention to detail and organizational abilities.
  • Ability to manage multiple tasks and priorities simultaneously.
  • Strong problem-solving and critical-thinking skills.
  • Ability to collaborate effectively with internal teams, external partners, and vendors.
  • Demonstrated ability to follow through on commitments and meet performance expectations.
  • Adaptable and comfortable working in a fast-paced, evolving environment.
  • Strong customer service mindset with a focus on delivering positive outcomes.

Preferred Qualifications
  • Experience working with order management, customer service, logistics, fulfillment, or retail operations.
  • Experience using case management, CRM, or ticketing systems.
  • Experience working with external vendors or business partners.

Why You'll Love Joining Our Team
  • Join an inclusive, diverse culture where you matter
  • Work safely and comfortably from home-we provide all necessary equipment
  • Competitive starting pay of $21.00/hour, plus seasonal overtime opportunities
  • Employee discounts
  • Earn referral bonuses when your recommended hires complete 60 days!
  • Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
  • Allotted Paid time Off
  • Generous 401(k) matching after just one year to help secure your financial future

What Signet Jewelers employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom

Signet Jewelers logo

About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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