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Manager Order Management Jobs in Ohio (NOW HIRING)

System Seals Inc

ORDER MANAGEMENT

Cleveland, OH · On-site

$19 - $25.25/hr

Prepares daily orders for assembly * Ability to manage time effectively to ensure orders ship on time * Work directly with shipping, receive and production staff to ensure you obtain sub-assemblies ...

System Seals Inc

ORDER MANAGEMENT

Cleveland, OH · On-site

$19 - $25.25/hr

Prepares daily orders for assembly * Ability to manage time effectively to ensure orders ship on time * Work directly with shipping, receive and production staff to ensure you obtain sub-assemblies ...

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for ...

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH

$16 - $19.25/hr

Order Management Clerk ID: 1187 Location: Columbus, OH Department: Administrative More about this job > Description Order Management Clerk The Order Management Clerk has the responsibility of ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH

$16 - $19.25/hr

Order Management Clerk ID: 1194 Location: Columbus, OH Department: Administrative More about this job > Description Order Management Clerk The Order Management Clerk has the responsibility of ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$16 - $19.25/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer orders and documentation daily. The individual works closely with Order Management Supervisor to ensure ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$15.50 - $18.75/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer orders and documentation daily. The individual works closely with Order Management Supervisor to ensure ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$16 - $19.25/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer orders and documentation daily. The individual works closely with Order Management Supervisor to ensure ...

Arhaus

Specialist, Order Management

Boston Heights, OH · On-site

$17.75 - $23.75/hr

The Order Management Specialist is responsible for processing truck manifests based on the delivery. Constantly improving day-to-day transportation expense by manifesting the correct mix of product ...

Relativity

Senior Manager, Order-to-Cash

Columbus, OH · On-site

$138K - $208K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end ... Budget Management, Communication, Leadership, Program Management, Project Management, Risk ...

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Showing results 1-20

All JobsOrder Management JobsManager Order Management JobsManager Order Management Jobs in Ohio

Manager Order Management information

See Ohio salary details

$27.1K

$66.5K

$137.4K

How much do manager order management jobs pay per year?

As of Aug 18, 2026, the average yearly pay for manager order management in Ohio is $66,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $72,300.00 per year, depending on experience, location, and employer.

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Order Management jobs in Ohio?

The most popular types of Order Management jobs in Ohio are:

What are popular job titles related to Manager Order Management jobs in Ohio?

For Manager Order Management jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Manager Order Management jobs in Ohio look for?

The top searched job categories for Manager Order Management jobs in Ohio are:

What cities in Ohio are hiring for Manager Order Management jobs?

Cities in Ohio with the most Manager Order Management job openings:

Manager Order Management jobs near you
Infographic showing various Manager Order Management job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $66,450 per year, or $31.9 per hour.

Manager, Order Management & Sales Support

Snap-on Inc

Richfield, OH • On-site

Full-time

Re-posted 13 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

287th of 490 rated machine equipment manufacturers

Job description

Overview

SNAP-ON BUSINESS SOLUTIONS 

RICHFIELD, OH

HOURS - MONDAY - FRIDAY 8A - 5PM IN OFFICE

Work directly and daily with VP Sales & Customer Support.  Manages and leads Sales Support, Customer Support and Order Management Teams. Provides leadership in a fast paced environment. Work directly with Finance, Product, Marketing and Sales teams to make critical decisions in the roll out of new products and processes to meet financial goals. Provide direction to team members in order to successfully meet organizational goals. Participate in business review and planning efforts to find ways to enhance the operations for strategic growth.

Responsibilities
  • Manages and assigns daily projects and direction to Sales Support, Customer Support, and Order Management teams.
  • Create metrics and monitor performance against set objectives holding associates accountable for high quality and on time results.
  • Manage and improve processes using Rapid Continuous Improvement (RCI) tools where applicable.
  • Manage and track associate schedules to ensure constant coverage.
  • Manage Configure Price Quote (CPQ) program supporting Sales, Order Management, and IT teams.
  • Oversee ongoing projects and monthly reports produced by the Sales Support group.
  • Manage monthly sales estimates based on order volume, Forecast and Plan.
  • Resolve issues escalated to this position from internal and external customers.
  • Manage annual Direct Sales Compensation process.
  • Review and Approve sales compensation plans and exceptions.
  • Review and Approve Order processing exceptions.
  • Provide Direction to the Sales Support team on various sales reports as needed by management.
  • Participate with Finance in creating the quarterly expense forecast submissions.
  • Participate in key sales events, such as annual sales meeting, national sales calls, Parts and Service Clubs, OEM meetings and vendor shows.
  • Process all departmental requisitions and check requests.
  • Lead Operations team including Sales, Sales Support, Customer Support and Training Departments.
  • Provide leadership in a fast-paced environment, working directly with Leadership, Finance, Marketing, Product and Sales teams to make critical decisions in the roll out of new  products and processes to meet business objectives.
  • Lead, mentor and develop team members.
  • Participate in business review and planning efforts to find ways to enhance the operations for strategic growth.
  • Monitor Call level activity and daily call center metrics to ensure teams are meeting department KPI goals.
  • Collect, analyze and report key performance data for sales and support operations performance reviews.
  • Manage annual Direct Sales Compensation process, working with Finance.
  • Provide direction to all teams to create collaboration and continuous improvement.
  • Create synergies between all SBS departments.
  • Create synergies between RS&I businesses (M1, DFX) to identify upsell opportunities.
  • Participate in Marketing campaign prioritization and review.
  • Drive Sales engagement and process through HubSpot CRM review and reporting.
  • Manage and review financial reports detailing expenses for Sales, Support and Operations departments.
  • Manage Revenue forecast for Sales, Support and Training departments.
  • Manage third party agreements, relationships and renewal cycles for business operational software and service solutions including Oracle CPQ, DocuSign, Avaya, CDK, TASKE, Avnet, HubSpot, ZenDesk, Five9s, OEMs
    • Qualifications
    • Bachelor's Degree in Finance or Business Administration preferred or other equivalent experience.
    • Experience with Oracle/CPQ
    • Strong computer skills especially in MS Office Suite (Outlook, Word, PowerPoint, and Excel)
    • Strong planning and organizational skills
    • Must be efficiency driven and proactive
    • Proven experience handling highly confidential and sensitive information
    • Ability to interact in a professional manner with associates at all levels of the organization, external suppliers and SBS customers.
    • Must be detail oriented and display good judgment in decision making
    • Proven oral/written communication and interpersonal skills
    • Must possess a positive attitude, enthusiasm, initiative, sense of urgency, self-motivation and must be a complete team player.
    • Ability to handle multiple and changing priorities in a fast paced environment
    • Must be willing to work overtime where required
    • Able to travel as needed

    Actual compensation may vary based on experience, location, and other factors.

    Employment Type: FULL_TIME

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