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Full Time Entry Level Remote It Support Jobs in Tennessee

Tencate Grass

IT Project Coordinator

Chattanooga, TN · Remote

Position Summary TenCate is seeking an IT Project Coordinator to support the delivery of IT and business transformation projects across the organization. This is a fully remote, U.S.-based role, with ...

Career Search

IT Audit Senior Consultant

Brentwood, TN · On-site +1

$88.90K - $116.80K/yr

OPPORTUNITY This Senior IT Audit Consultant role is a great opportunity for anyone passionate about ... Fully remote work may be available to qualified candidates, but travel will be required as ...

Magna5

IT Sales Executive - Tennessee

Nashville, TN · On-site +1

Mentorship and Support: * Work under the guidance of senior sales professionals to develop and refine sales strategies. * Receive mentorship and support to help build a successful career in IT sales. ...

Reid Agency

Entry Level Sales Rep

Nashville, TN · Remote

$500 - $30K/wk

----- We are seeking a motivated and goal-oriented Entry Level Sales Representative to join our remote ... Provide excellent customer service and support to clients This is a 1099 - 100% Commission pay ...

Ace IT Careers

Entry-Level QA Analyst

Nashville, TN · Remote

... the IT field, our comprehensive training program will prepare you for success in the QA industry. Join us to gain hands-on experience, learn industry best practices, and receive support for job ...

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Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a Full Time Entry Level Remote IT Support professional, and why are they important?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is a Full Time Entry Level Remote IT Support job?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What are popular job titles related to Full Time Entry Level Remote It Support jobs in Tennessee? For Full Time Entry Level Remote It Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Full Time Entry Level Remote It Support jobs in Tennessee look for? The top searched job categories for Full Time Entry Level Remote It Support jobs in Tennessee are:
What cities in Tennessee are hiring for Full Time Entry Level Remote It Support jobs? Cities in Tennessee with the most Full Time Entry Level Remote It Support job openings:
Full Time Entry Level Remote It Support jobs near you
Infographic showing various Full Time Entry Level Remote It Support job openings in Tennessee as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
IT Support Specialist (Hybrid)

IT Support Specialist (Hybrid)

Epika Fleet Services, Inc.

Nashville, TN • On-site, Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Overview
Epika Fleet Services is looking for a IT Support Specialist to provide advanced technical support for our end users in our Nashville office. The ideal candidate will handle escalated support issues, assist with network and security troubleshooting, and provide occasional onsite assistance at client or office locations. This role requires strong diagnostic skills and a customer-first mindset.
Epika Fleet Services is a network of mobile and in-shop preventative maintenance service centers focused on commercial fleets across the country. Our company was built by partnering with and investing in the best-of-the-best in every market we serve and partnering with private equity firm Aries. For more information, visit www.EpikaFleet.com.
All Epika Fleet Companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws."
Responsibilities
WHAT YOU WILL DO
  • Handle escalated support tickets from team, providing timely and effective resolution
  • Provide advanced support for desktops, laptops, mobile devices, printers, and peripherals
  • Troubleshoot and resolve network, connectivity, and security issues
  • Support all business-critical applications
  • Assist with onboarding and offboarding processes, including device setup and user account configuration
  • Maintain accurate documentation of technical issues and resolutions
  • Collaborate with leadership teams as needed for complex issues
  • Provide onsite support for our Nashville office Monday-Friday work schedule: 2 days remote and 3 days onsite in Nashville office.

Qualifications
WHAT YOU'LL NEED TO HAVE:
  • 2+ years of IT support experience with additional 2+ years of advanced help desk experience
  • CompTIA A+, Network+, or Security+ certifications (required)
  • Strong knowledge of Windows environment
  • Familiarity with network troubleshooting tools and security best practices
  • Experience with ticketing systems, remote support tools, and documentation
  • Excellent problem-solving, communication, and organizational skills
  • Ability to travel locally on an as-needed basis (valid driver's license and reliable transportation required)

WORK CONDITIONS:
  • Primarily remote based support
  • Standard business hours with flexibility for urgent issues outside of core schedule

Benefits
WHAT WE OFFER YOU
-Hybrid and/or remote work environment
-Paid Time Off including holidays
-Health Insurance with HSA plan option
-Free Dental and Vision Plan for Employee
-Disability & Life, among other insurance plans
-401(k) with company match after 90 days of employment
-Employee assistance program
-Opportunities for growth in partner businesses nationwide
Pay Range
USD $65,000.00 - USD $75,000.00 /Yr.

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