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Full Time Entry Level Remote It Support Jobs (NOW HIRING)

AO Globe Life

Be Seen First

Remote Customer Sales Representative (Entry Level)

Chicago, IL · Remote

$60K - $90K/yr

S. & Canada) | Full-Time | Flexible Schedule | Training Provided AO Globe Life is seeking motivated ... We provide comprehensive training, mentorship, and ongoing support to help you build confidence and ...

New

Zeeco

IT Support Specialist I

Tulsa, OK · Remote

Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.

Zeeco

IT Support Specialist I

Tulsa, OK · Remote

Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.

AO Globe Life

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Remote Customer Sales Representative (Entry Level)

Aurora, IL · Remote

$60K - $90K/yr

S. & Canada) | Full-Time | Flexible Schedule | Training Provided AO Globe Life is seeking motivated ... We provide comprehensive training, mentorship, and ongoing support to help you build confidence and ...

New

AO Globe Life

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Remote Customer Sales Representative (Entry Level)

San Francisco, CA · Remote

$60K - $90K/yr

S. & Canada) | Full-Time | Flexible Schedule | Training Provided AO Globe Life is seeking motivated ... We provide comprehensive training, mentorship, and ongoing support to help you build confidence and ...

New

U.S. Courts

IT Support Technician I

Phoenix, AZ · On-site +1

$51K - $83K/yr

The IT Support Technician I provides end-user support, technical assistance, and routine systems ... full-time, part-time or intermittent. Contact the hiring agency for more information on the ...

Hexagon AB

IT Support Senior Engineer

New York, NY · On-site +1

Provide high-quality IT support services for North American internal users, both onsite and via approved remote access tools. * Respond to and resolve incidents and service requests within the ...

Back Bay Networks

IT Specialist

Houston, TX · Remote

This is a remote position, but candidates must be based in the Houston, TX area to support clients ... IT support experience (MSP experience strongly preferred) * Strong experience with: * Windows ...

Definitive Networks, Inc.

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... for providing remote and hands-on technical support to clients, researching and identifying ... This full-time position offers a competitive salary ranging from $75,000 to $90,000 per year ...

Nexera

Entry Level Remote Sales Role

Atlanta, GA · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Contact warm inbound leads -- people who have already requested information about protecting their ...

Nexera

Entry Level Remote Sales Role

Fayetteville, NC · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Contact warm inbound leads -- people who have already requested information about protecting their ...

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All JobsFull Time Entry Level Remote It Support Jobs

Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a Full Time Entry Level Remote IT Support professional, and why are they important?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a Full Time Entry Level Remote IT Support job?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
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What job categories do people searching Full Time Entry Level Remote It Support jobs look for? The top searched job categories for Full Time Entry Level Remote It Support jobs are:
Full Time Entry Level Remote It Support jobs near you
Remote Support Technician

Remote Support Technician

Corporate Technologies LLC

Eden Prairie, MN • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team!
At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development.
Our company is seeking Remote Support Technicians - Tier 1. This position is the first point of contact for our clients, providing top-notch technical support. You will diagnose and resolve basic technical issues, ensuring a seamless user experience for our customers. Your ability to effectively communicate technical information to non-technical users will be key to your success in this role. This position is located in Eden Prairie, Minnesota and is ONSITE. This is not a remote or hybrid role.
Job Duties:
  • Answer incoming phone calls from clients across the United States, delivering excellent customer service.
  • Diagnose and troubleshoot basic networking and security issues.
  • Assist clients with Microsoft Exchange servers and email-related inquiries.
  • Log and track incidents, requests, and issues in our ticketing system.
  • Escalate complex technical issues to Tier 2 support as needed.
  • Educate and guide clients through problem-solving steps in a clear and understandable manner.
  • Collaborate with team members to provide comprehensive solutions and share knowledge.

Qualifications:
  • Strong verbal communication skills, with the ability to explain technical issues to non-technical customers.
  • Basic understanding of networking and security principles.
  • Knowledge of Microsoft administration, with a focus on Exchange servers and email support.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.
  • Customer-focused mindset with a passion for helping others.
  • Prior experience in customer service or IT support is preferred but not required.
  • Familiarity with IT ticketing systems is desirable.

Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
  • 401(k) matching
  • Cell phone reimbursement (depending on position)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Paid training
  • Vision insurance

Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply.
Pay Range: $18 - $20 per hour

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