4

Full Time Entry Level Remote It Support Jobs (NOW HIRING)

IT Support Analyst

$65K - $75K/yr

... IT support, IAM operations, service desk, systems administration, or enterprise user access ... Compensation Reviews, Career Growth Opportunities Flexible Remote Schedules Generous PTO Plans and ...

Evolver is an information technology, cybersecurity, and digital transformation company supporting ... This is a fully remote, after-hours position; support is delivered remotely, outside of standard ...

IT Support Tier I

Asheville, NC · Remote

$18 - $21/hr

The Customer Care, IT Support Tier I will support external clients in their use of ACF's products ... This is a remote work from home position using ACF supplied hardware. Must have good/excellent ...

This is a remote position. IT Support Engineer | USA Location ... USA Type: (Remote / Hybrid) Experience: 2-5 Years Employment: Full-Time Company Description Twenty5 ...

Provide high-quality IT support services for North American internal users, both onsite and via approved remote access tools. * Respond to and resolve incidents and service requests within the ...

$33.78 - $42.23/hr

Implementation and support of IT Infrastructure, printers, conference and telecommunications equipment in the Genesee Site. The position requires the ownership and responsibility for the ongoing ...

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... for providing remote and hands-on technical support to clients, researching and identifying ... This full-time position offers a competitive salary ranging from $75,000 to $90,000 per year ...

Remote roles will also have the opportunity to come together in our offices for moments that matter ... Applicants must be currently authorized to work in the United States on a full-time basis.

Service Desk Analyst

$21 - $28.75/hr

... remote IT support. • Meet increased production standards and CSAT goals. • Assist with knowledge article creation. • Serve as SME for critical business functions/services. • Other duties as ...

Remote roles will also have the opportunity to come together in our offices for moments that matter ... Applicants must be currently authorized to work in the United States on a full-time basis.

next page

Showing results 1-20

Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a Full Time Entry Level Remote IT Support professional, and why are they important?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a Full Time Entry Level Remote IT Support job?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
More about Full Time Entry Level Remote It Support jobs
What cities are hiring for Full Time Entry Level Remote It Support jobs? Cities with the most Full Time Entry Level Remote It Support job openings:
What states have the most Full Time Entry Level Remote It Support jobs? States with the most job openings for Full Time Entry Level Remote It Support jobs include:
Infographic showing various Full Time Entry Level Remote It Support job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Web Portal IT Support I

Web Portal IT Support I

MedPOINT Management

Sherman Oaks, CA • Remote

$28 - $33/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Wellness resources
  • Company parties
  • Employee discounts
  • Opportunity for advancement
  • Savings bank
  • Training & development

About the Role:
Join MedPOINT Management as a Web Portal IT Support I, where you'll play a vital role in ensuring our web portal operates seamlessly. Be part of a dynamic team in Sherman Oaks, CA, dedicated to providing exceptional IT support and enhancing user experience.
About Us:
Founded over a decade ago, MedPOINT Management has established itself as a leader in healthcare IT solutions. Our commitment to innovation and customer satisfaction has earned us a loyal client base and a vibrant workplace culture that values teamwork and professional growth.
Responsibilities:
  • Provide first-level support for web portal issues, troubleshooting and resolving user inquiries.
  • Monitor system performance and ensure optimal functionality of web applications.
  • Assist in the development and implementation of user training materials.
  • Collaborate with cross-functional teams to enhance portal features and user experience.
  • Document support processes and create knowledge base articles for common issues.
  • Participate in regular system updates and maintenance activities.
  • Respond to user feedback and recommend improvements to the web portal.
  • Maintain a high level of customer service and professionalism in all interactions.
Requirements:
  • Associate's degree in IT, Computer Science, or related field preferred.
  • 1+ years of experience in IT support or customer service roles.
  • Strong understanding of web technologies and troubleshooting techniques.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Detail-oriented with strong problem-solving abilities.
  • Familiarity with ticketing systems and IT support tools.
  • Customer-oriented mindset with a passion for technology.

This is a remote position.