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Full Time Entry Level Remote It Support Jobs (NOW HIRING)

IT Specialist

Charlotte, NC · On-site +1

$60K/yr

The Role This is a Remote- but MUST live in the Charlotte, NC area The IT Specialist is a critical role within Petfolk, responsible for maintaining, supporting, and optimizing our IT infrastructure ...

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Sacramento, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Tampa, FL · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Jackson, MS · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

San Diego, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Technician - (REMOTE)

$22 - $30.25/hr

... the IT Support Technician. How you will make an impact: * Utilize remote monitoring and management software to efficiently troubleshoot and maintain software and hardware deployed throughout the ...

IT Support Specialist

$60K - $80K/yr

Job Responsibilities As an IT Support Specialist, you will be an integral part of our Internal IT ... Provide on-site support in our NYC office and remote support to employees across the organization.

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Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

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Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team.

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Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Be Seen First

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

New

Be Seen First

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Showing results 21-40

Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a full time entry level remote IT support professional?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a full time entry level remote IT support?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
More about Full Time Entry Level Remote It Support jobs
What cities are hiring for Full Time Entry Level Remote It Support jobs? Cities with the most Full Time Entry Level Remote It Support job openings:
What states have the most Full Time Entry Level Remote It Support jobs? States with the most job openings for Full Time Entry Level Remote It Support jobs include:
Infographic showing various Full Time Entry Level Remote It Support job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

IT Specialist

Petfolk

Charlotte, NC • On-site, Remote

$60K/yr

Full-time

Posted 8 days ago


Job description

At Petfolk, we're reshaping veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them.
The Role
This is a Remote- but MUST live in the Charlotte, NC area
The IT Specialist is a critical role within Petfolk, responsible for maintaining, supporting, and optimizing our IT infrastructure and ensuring smooth day-to-day technology operations across the organization. This role involves troubleshooting hardware and software issues, managing network systems, and providing exceptional technical support to team members. The IT Specialist will also assist in implementing new technologies, maintaining cybersecurity protocols, and ensuring compliance with organizational IT policies. A proactive problem-solver, the IT Specialist plays a key part in driving operational efficiency and supporting the technological needs of a fast-growing, innovative company.
Schedule:
Friday-Tuesday (Wednesday & Thursday off)
8am to 5pm EST
Compensation:
$60,000 base annually
What You'll Do
  • User Access Management: Manage user accounts, including setting up, modifying, and deactivating accounts in line with company policy and security guidelines.
  • Troubleshooting and Repair Assistance: Assist in diagnosing and resolving basic hardware or software issues, providing first-level support.
  • Ticket Resolution: Efficiently handle and resolve IT support tickets, prioritizing according to urgency and impact, and escalate complex issues to senior staff.
  • System Maintenance and Monitoring: Conduct routine checks on computer systems and networks to ensure optimal performance and security.
  • Installation and Configuration Assistance: Help set up new systems and configure hardware and software, focusing on user access needs.
  • Documentation and Record Keeping: Maintain detailed records of user access changes, IT issues, and resolutions for future reference.
  • Learning and Skill Development: Actively engage in learning new technologies and IT procedures, especially in access management and support ticket systems.
  • Collaboration and Communication: Work closely with the IT team to ensure seamless user access and effective resolution of IT issues.
  • Support IT Projects: Provide support in various IT projects, particularly those involving access management and support systems enhancements.

Who You Are
  • Basic knowledge of IT systems, networks, and software, with a keen interest in access management.
  • Strong problem-solving skills and attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work effectively in a team.
  • Familiarity with ticket resolution systems and processes is a plus.
  • Google Workspace
  • JIRA (Atlassian)

Education and Experience
  • Degree in Information Technology, Computer Science, or related field, or equivalent experience.

Compensation & Benefits
  • $60,000 base annually

Work Environment:
  • This job will be 100% remote with time being spent in clinics and in our headquarters office as needed.
  • Requires a dedicated workspace with reliable internet access.
  • While the position is remote, it involves regular virtual communication through video conferencing, email, and other collaborative tools.

Travel Required:
  • This position requires minimal travel, up to 10%, to our headquarters office for in-person meetings and to our pet care centers in order to familiarize yourself with projects and ensure timelines are met.

Physical Requirements:
  • Ability to remain in a stationary position for extended periods while using a computer.