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Full Time Entry Level Remote It Support Jobs (NOW HIRING)

DensityAI

Associate IT Support Engineer

Mountain View, CA · On-site +1

$90K - $140K/yr

Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation * Use and develop AI-assisted tool flows to ...

Addison Group

IT Support Technician

Oklahoma City, OK · Remote

$45K - $65K/yr

Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...

Connection

IT Support Specialist; HYBRID

MO · On-site +1

$30 - $34/hr

Must be able to work on-site in Columbia, MO 1-2 times per month, otherwise remote. Job Type: Full-Time, Contract-to-Hire Compensation: $30-34/hr Position Summary The IT Support Specialist II plays a ...

Red Cup IT Inc

IT Support Engineer

Los Angeles, CA · On-site +1

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...

IronEdge Group, LTD

IT Support Technician

Houston, TX · Remote

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

IronEdge Group

IT Support Technician

Houston, TX · On-site +1

$38K - $42K/yr

IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...

Reveljobs

IT Manager

Toledo, OH · Remote

$90K - $130K/hr

A healthcare organization is seeking an experienced IT Manager to lead a remote team focused on IT training, application support, systems readiness, end-user success, and operational technology ...

Outreach

IT Support Analyst

Seattle, WA · On-site +1

$50K - $60K/yr

You might not have held a Tier 1 support role before but are passionate about IT technology and helping others solve their issues. Perhaps you have or currently do hold a position as Tier I support ...

Medisolv, Inc

IT Support Engineer

You'll spend your time supporting employees, managing core IT systems, and continuously improving how we onboard, offboard, and manage technology across the company. A strong candidate is someone who:

Rebellion Defenses

Remote IT Project Manager

Jackson, MS · Remote

$85K - $101K/yr

Overview Join our dynamic team at Rebellion Defenses as we seek an experienced individual to manage and oversee various IT projects remotely. This position is ideal for someone who thrives in a fast ...

IDEX

Desktop IT Support Analyst

Oak Harbor, WA · On-site +1

Desktop IT Support Analyst REPORTING TO: IT Platform Manager LOCATION: Oak Harbor, WA ITAR/EAR ... This role will physically support the Oak Harbor site as well as extended remote support to the ...

ACF Technologies, Inc.

IT Support Tier I

Asheville, NC · Remote

$18 - $21/hr

The Customer Care, IT Support Tier I will support external clients in their use of ACF's products ... This is a remote work from home position using ACF supplied hardware. Must have good/excellent ...

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All JobsFull Time Entry Level Remote It Support Jobs

Full Time Entry Level Remote It Support information

What are the key skills and qualifications needed to thrive as a Full Time Entry Level Remote IT Support professional, and why are they important?

To thrive as a Full Time Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting, and networking concepts, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and help desk software is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for maintaining smooth IT operations and delivering quality remote support to end-users.

What are some common challenges faced by entry-level remote IT support professionals, and how can they be addressed?

Entry-level remote IT support professionals often face challenges such as effectively troubleshooting issues without direct physical access to devices, managing clear communication with users of varying technical abilities, and handling multiple support tickets simultaneously. To address these challenges, it's important to develop strong remote diagnostic skills, utilize remote access tools efficiently, and maintain organized documentation of each case. Additionally, proactively asking clarifying questions and participating in regular team meetings can help improve communication and problem-solving abilities.

What is the difference between Full Time Entry Level Remote It Support vs Help Desk Technician?

AspectFull Time Entry Level Remote It SupportHelp Desk Technician
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required
Work EnvironmentRemote, home-based setupTypically office or remote, depending on employer
Industry UsageCommon in IT support and tech companiesWidely used across various industries for user support
Search IntentLooking for remote entry-level IT support rolesSearching for help desk roles, often entry-level

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting users. The main difference is that Full Time Entry Level Remote It Support emphasizes a remote, home-based position, while Help Desk Technician roles can be in-office or remote. Both require similar certifications and serve similar functions in supporting users and maintaining IT systems.

What is a Full Time Entry Level Remote IT Support job?

A Full Time Entry Level Remote IT Support job involves assisting users with technical issues related to computer hardware, software, networks, and other IT systems, all while working remotely. Individuals in this role provide troubleshooting, resolve basic technical problems, and escalate more complex issues to higher-level technicians. This position is ideal for those new to the IT field and looking to gain hands-on experience, as it typically requires basic computer knowledge and strong communication skills. Full-time remote roles offer the flexibility to work from home while still being part of a team that supports an organization’s technology needs.
More about Full Time Entry Level Remote It Support jobs
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What job categories do people searching Full Time Entry Level Remote It Support jobs look for? The top searched job categories for Full Time Entry Level Remote It Support jobs are:
Full Time Entry Level Remote It Support jobs near you

Associate IT Support Engineer

DensityAI

Mountain View, CA • On-site, Remote

$90K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

ITAR Notice: This role involves access to ITAR-controlled information. Applicants must be U.S. persons (U.S. citizens, U.S. permanent residents, asylees, or refugees) per 22 CFR 120.62

About the role

Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation. Work with chip-design and software teams driving DensityAI's AI accelerator program from first silicon through scale-out.

What you'll do
  • Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation
  • Use and develop AI-assisted tool flows to accelerate support workflows and self-service
What we're looking for
  • Strong fundamentals in macOS, Windows, and Linux endpoint support
  • 1+ years of IT support, helpdesk, or sysadmin experience (internships count)
  • Hands-on with identity providers (Entra ID, Okta, Google Workspace, or equivalent) and SSO / MFA flows
  • Comfort with shell scripting, basic networking, and command-line troubleshooting
  • (Optional) Endpoint management (Intune, Jamf), Ansible / scripting automation, helpdesk-ticketing tooling, or experience supporting an engineering team
Compensation

Final offers depend on level, location, and skills relevant to the role. Additional compensation: equity grant per company guidelines; medical / dental / vision; 401(k); standard PTO.

Visa Sponsorship

DensityAI sponsors qualified candidates for H-1B, O-1, TN, E-3, and other employment-based visas, and we welcome applicants on F-1 OPT and STEM-OPT. Work authorization is required at start; we provide immigration support to secure or transfer status.

Equal Opportunity

DensityAI is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religious creed, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (40+), sexual orientation, military or veteran status, pregnancy, or any other status protected by law. We comply with the California CROWN Act and provide reasonable accommodations on request.

Full compensation packages are based on candidate experience and relevant certifications.

California pay range
$90,000—$140,000 USD